Desk manager

Position: Desk Manager  Employment Type: Contract

📌 About the Role

We are seeking a highly organized and proactive Desk Manager to oversee front-office operations, ensure smooth workflow, and provide exceptional support to both staff and clients. This role requires strong communication skills, multitasking ability, and a customer-first mindset.

🔑 Key Responsibilities

• Manage daily front desk operations, including scheduling, correspondence, and visitor management.

• Supervise and support administrative staff to ensure efficiency and professionalism.

• Coordinate office logistics such as supplies, equipment, and vendor relationships.

• Handle incoming calls, emails, and inquiries with accuracy and courtesy.

• Maintain records, reports, and documentation in compliance with company policies.

• Assist with onboarding new employees and supporting HR/operations as needed.

• Implement process improvements to enhance productivity and client satisfaction.

🎯 Qualifications

• Bachelor’s degree in Business Administration, Management, or related field (preferred).

• 3+ years of experience in office administration, desk management, or customer service.

• Strong organizational and multitasking skills with attention to detail.

• Excellent verbal and written communication abilities.

• Proficiency in MS Office Suite (Word, Excel, Outlook) and familiarity with office management software.

• Ability to lead a team and manage multiple priorities in a fast-paced environment.

🌟 Preferred Skills

• Experience with scheduling tools, CRM systems, or ATS platforms.

• Knowledge of compliance processes (e.g., HR, finance, or IT policies).

• Problem-solving mindset with a consultative approach.

💼 What We Offer

• Competitive salary and benefits package.

• Opportunities for professional growth and leadership development.

• Collaborative and supportive work environment.

• Exposure to cross-functional projects and business operations.