Practice Administrator

The Practice Administrator will provide high-level operational, administrative, and strategic support to two individual partners, ensuring the smooth and efficient management of their legal practice. This role involves proactive oversight of each partner s calendar, billing, and client relationship management, as well as coordination with internal teams to support business development, matter management, and client service excellence. The Practice Administrator plays a key role in helping the partners meet performance goals and deliver exceptional client outcomes.

Responsibilities

• Support the partners in developing and maintaining strong client relationships, including preparing client updates, engagement letters, and relationship summaries.
• Serve as a liaison between the partners, their clients, internal teams, ensuring timely communication and follow-up.
• Identify and implement process improvements to enhance the partners efficiency and client service delivery.
• Track and analyze financial performance of the partners matters, including budget monitoring and profitability analysis.
• Oversee the partners billing process, including time entry review, invoice preparation, client billing inquiries, and collections follow-up.
• Coordinate with Business Development to identify and pursue new client opportunities and support marketing initiatives.
• Manage the partners schedules, including client meetings, internal meetings, business development opportunities, and travel.
• Assist with matter management, including opening new matters, monitoring deadlines, and ensuring compliance with outside counsel guidelines.
• Collaborate with internal departments (Finance, HR, IT, Marketing) to support the partners operational needs.
• Prepare customized reports, presentations, and agendas for client and internal meetings.
• Maintain confidentiality and exercise sound judgment in all communications and decisions.

Qualifications

• Excellent communication and interpersonal skills, with a customer service mindset.
• Strong financial acumen and experience with billing, budgeting, and reporting.
• Bachelor s degree required, J.D. or MBA a plus.
• 5+ years of experience in legal practice support, preferably supporting senior partners or executives.
• Strong organizational and time management skills, with the ability to manage a dynamic calendar and competing priorities.
• Proficiency in MS Office (Word, Excel, Outlook, PowerPoint); experience with legal billing and CRM systems a plus.
• Ability to work independently, exercise discretion, and maintain confidentiality.