Data Center Technician

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Regular or Temporary:
Regular

Language Fluency: English (Required)

Work Shift:
1st shift (United States of America)

Please review the following job description:

** This position on-site 5 days per/week with weekend rotation **
** Shift: 6am to 3pm **

Under considerable supervision, coordinate and maintain the Information Technology (IT) Data Center physical enterprise infrastructure environment and facility support systems. Provide installation, maintenance and support of the data center infrastructure to include cabinets, cabinet power distribution units, cabling infrastructure, as well as IT equipment to include mainframe, distributed systems, network equipment, direct access storage device (DASD), and distributed and mainframe storage as required. Responsible for analysis and resolution of problems within the department. Utilize software and hardware tools for identification and diagnosis of problems and factors affecting the IT enterprise infrastructure performance and availability.

ESSENTIAL DUTIES AND RESPONSIBILITIES
Following is a summary of the essential functions for this job. Other duties may be performed, both major and minor, which are not mentioned below. Specific activities may change from time to time.
1. Assist with installation, routine testing, and analysis of all elements of the IT enterprise computing infrastructure facilities (e.g. power, communications and processing equipment, cabling infrastructure).
2. Receiving equipment deliveries
3. Provide support as required for the IT Data Center security policy.
4. Assist with collaboration with Data Center Services teammates and other technology teams in support of corporate objectives, project goals and initiatives.
5. Maintain documentation for supported IT enterprise infrastructure as required.
6. Retain ongoing knowledge of facilities management and technology within the supported IT enterprise infrastructure.
7. Provide 24x7 onsite or on-call availability for supported IT enterprise infrastructure, as required.

QUALIFICATIONS
Required Qualifications:
The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
1. College degree in a related field
2. Two years of relevant Information Technology experience
3. A demonstrated understanding of applied enterprise computing technology
4. Knowledge of data flow, mainframe/client server software, problem analysis and performance enhancement
5. Experience with hardware maintenance on HP, DELL, and Cisco hardware
6. Familiarity with network interfaces and technologies
7. Familiarity with infrastructure cabling concepts and best practices
8. Familiarity with blade server technology and concepts
9. Resourcefulness in multi-tasking, anticipating needs, developing creative recommendations and researching/synthesizing information to resolve problems
10. Ability to acquire complex technical concepts through training and self-study
11. Good interpersonal and communication skills

OTHER JOB REQUIREMENTS / WORKING CONDITIONS

Standing
Constantly (More than 50% of the time)
Walking
Frequently (25% - 50% of the time)
Bending
Frequently (25% - 50% of the time)
Lifting
Up to 75 lbs.
Visual / Audio / Speaking
Able to access and interpret client information received from the computer and able to hear and speak with individuals in person and on the phone.
Manual Dexterity / Keyboarding
Able to work standard office equipment, including PC keyboard and mouse, copy/fax machines, and printers.
Availability
Able to work all hours scheduled, including overtime as directed by manager/supervisor and required by business need.
Travel
Minimal and up to 10%

General Description of Available Benefits for Eligible Employees of Truist Financial Corporation: All regular teammates (not temporary or contingent workers) working 20 hours or more per week are eligible for benefits, though eligibility for specific benefits may be determined by the division of Truist offering the position. Truist offers medical, dental, vision, life insurance, disability, accidental death and dismemberment, tax-preferred savings accounts, and a 401k plan to teammates. Teammates also receive no less than 10 days of vacation (prorated based on date of hire and by full-time or part-time status) during their first year of employment, along with 10 sick days (also prorated), and paid holidays. For more details on Truist's generous benefit plans, please visit our Benefits site. Depending on the position and division, this job may also be eligible for Truist's defined benefit pension plan, restricted stock units, and/or a deferred compensation plan. As you advance through the hiring process, you will also learn more about the specific benefits available for any non-temporary position for which you apply, based on full-time or part-time status, position, and division of work.

Truist is an Equal Opportunity Employer that does not discriminate on the basis of race, gender, color, religion, citizenship or national origin, age, sexual orientation, gender identity, disability, veteran status, or other classification protected by law. Truist is a Drug Free Workplace.

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