SAP Application Admin

Title: SAP Application Admin

Location: fully onsite 5 days per week in Jacksonville, FL (local candidates only)

Duration: 6+ Month Contract to Hire (no sponsorship available)

Required Qualifications

• 2 5+ years of experience supporting SAP applications.
• Solid understanding of SAP security concepts, user administration, and role design.
• Experience with ticketing systems.
• Familiarity with SOX controls and audit requirements.
• Strong analytical, documentation, and communication skills.
• Ability to work in fastpaced, Agile environments and adapt to evolving business needs.

Key Responsibilities

1. SAP System Administration & Support

• Monitor daily SAP application health and system performance.
• Troubleshoot functional and technical issues; escalate to Basis or vendor support as needed.
• Support SAP modules used by the business (e.g., MM, FI/CO, SD, HR, etc.) depending on organizational needs.

2. User & Security Administration

• Create, update, and maintain SAP user accounts, roles, and authorizations.
• Develop and manage SAP roles across Development, QA, and Production environments.
• Support SOX audits through control execution and documentation

3. Change & Release Management

• Assist with transports across environments; ensure appropriate approvals and documentation.
• Support project teams in testing new features, enhancements, and patches.
• Participate in release planning and environment readiness checks.

4. Incident, Request & Ticket Management

• Manage SAPrelated tickets via ServiceNow or similar ITSM platform
• Provide timely updates to users, resolve issues, and ensure SLAs are met.

5. Compliance, Audit & Documentation

• Perform recurring SOX, security, and compliance walkthroughs.
• Maintain documentation for processes, system changes, and access controls.
• Ensure adherence to internal IT governance policies.

6. Collaboration & Continuous Improvement

• Partner with functional, audit, compliance, and infrastructure teams to support initiatives.
• Identify system improvements, automation opportunities, or process