ADMINISTRATIVE SPECIALIST - SAN DIEGO, CA

Why One Federal Solution?

As an industry leader in providing government services, One Federal Solution (OFS) is a Service-Disabled Veteran Owned Small Business (SDVOSB) whose primary mission is to provide the Federal government with outstanding services in the areas of Program Management, Information Technology Enterprise Management, Healthcare Administration and Test & Evaluation. OFS is resolute in our commitment to delivering unparalleled performance by simply listening to our customers and exceeding their expectations. We understand the government's infrastructure requirements and have aligned our business to offer consultation services to support the needs of our customers, offering end-to-end solutions that enable agencies to procure from a single, reliable source.

We exhibit pride and quality in our work and relationships, maintaining high ethical standards to achieve the goals of OFS. We uphold an uncompromising and steadfast adherence to honesty, truthfulness, and sincerity. We will uphold full loyalty to the company, showing pride as we strive to make it the best it can be. We value each individual and recognize their loyalty and contribution as being important to OFS' success. We treat everyone with the courtesy and respect they deserve. We vow to openly communicate with each other to foster an environment of trust. We are team leaders who apply our values to our customers, team members and each other.

What Were Looking For in an Administrative Specialist?

• Serve as HSPD-12 Enrollment Station Registrar, Activation Registrar, Card Inventory Tool. This entails enrolling GSA and other agencies FTE and contractors into the HSPD-12 credentialing system, taking biometrics, capturing photos, and personal information. Will conduct credential activations, updates, and re-setting of PINs all in accordance with supplied training, guidance, and standard operating procedures provided.
• Customer Service. Will serve as a representative to both internal and external customers and will provide timely, accurately, and in accordance with GSA communication protocol.
• Coordinating with GSA personnel for sponsoring and status of GSA personnel.
• Coordinating with GSA personnel on credentialing management.
• Perform clerical and secretarial duties, which consist of filing, creating, and maintaining the security office files, preparing memoranda and other support functions.
• Utilizing excellent customer service skills, interacts with federal employees and government contractors to answer inquiries regarding the credentialing process
• Serves as a Live Scan Operator. Responsible for obtaining electronic fingerprints and capturing biometric photographs of federal employees and contractors
• Initiate contact with technical Help Desk when necessary
• Conduct credential activations, updates and re-setting of PINs in accordance with government regulations
• Compare credential shipping manifest with contents
• Prepare packages for secure mailings via designated vendor to other credentialing stations