Business Systems Analyst II - Branch Technology (Raleigh, NC)

Raleigh, NC, US • Posted 3 days ago • Updated 7 hours ago

Full Time

On-site

depends on experience

First-Citizens Bank & Trust Company

Fitment

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Job Details

Skills

Business Systems
User Experience
System Requirements
Forms
Documentation
Regulatory Compliance
Reporting
Data Analysis
System Testing
Technical Support
Analytics
Banking

Summary

Overview

This is a hybrid role with the expectation that time working will regularly take place inside and outside of a company office in Raleigh, NC.

This position is responsible for providing advanced technical and operational business system support. Works with business partners to assess business requirements, works with internal or external technical resources to ensure functionality developed meets business needs, and implements functional specifications to assigned systems. Ensures that developed solutions support Bank objectives through reporting and analysis activities. May involve elements of system testing or development. May occasionally guide less experienced analysts in the work group.

Responsibilities

Data Analysis - Sources, compiles, and interprets data. Analyzes data for accuracy, identifies efficiencies, and effectively communicates analysis output.
System Support - Provides daily technical support for systems by responding to inquiries, ensuring processes run smoothly, and working to continuously improve the end-user experience. Assists in implementing recommended modifications and enhancements. May serve as an analytics resource to wider organization or business units.
Identifying Requirements - Determines system requirements and communicates them through the use of specifications, reports, project plans, or other forms of documentation. Ensures compliance through monitoring and analysis.
Reporting - Produces reports based on data analysis, user input, and system testing. Identifies patterns, discrepancies, and areas of improvement.

Qualifications

Bachelor's Degree and 2 years of experience in Systems Support, or Analytics, or Operational Support OR High School Diploma or GED and 6 years of experience in Systems Support, or Analytics, or Operational Support

Preferred skills:

Previous experience within the banking domain

Previous experience with systems or operational support (nice to have)

Benefits are an integral part of total rewards and First Citizens Bank is committed to providing a competitive, thoughtfully designed and quality benefits program to meet the needs of our associates. More information can be found at

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Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.

Dice Id: 10122789
Position Id: 32424
Posted 3 days ago

Company Info

About First-Citizens Bank & Trust Company

Why First Citizens?

As America’s largest family-controlled bank, we have a unique legacy of strength, stability and vision.In recent years, we’ve grown to become a top 20 U.S. bank and a member of the Fortune 500.

With growth comes opportunities to learn and advance.

Technology is mission-critical here – from innovations that make banking easier to ensuring funds and data are secure, we constantly seek to create efficiencies for our associates and customers.

Our technology team makes a lasting difference by delivering solutions that empower our customers to take charge of their financial future.

Discover what it’s like to make better happen every day at a bank that’s committed to offering you a supportive, vibrant and flexible work environment.

Equal Opportunity Employer.

Member FDIC.

Market Position
Top 20 U.S. Bank

Total Assets
$221B

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