Content Operations Coordinator
New York, NY, US • Posted 14 days ago • Updated 8 hours ago

Software Guidance & Assistance
Dice Job Match Score™
✨ Finding the perfect fit...
Job Details
Skills
- SaaS
- Adobe
- Splunk
- Reporting
- Testing
- Management
- Storage
- Workflow
- Documentation
- Training
- Technical Support
- Workflow Optimization
- Scripting
- Process Improvement
- Media
- Library Science
- Microsoft Excel
- Amazon Web Services
- Amazon S3
- JSON
- XML
- Python
- Java
- Bridging
- Organized
- Multitasking
- Apache Velocity
- Computer Science
- Asset Management
- Digital Media
- Video
- Adobe Photoshop
- Adobe Illustrator
- Adobe After Effects
- MEAN Stack
- Customer Service
- Training And Development
- SAP BASIS
Summary
Responsibilities :
- Ingestion & Pipeline Support
- Monitor and troubleshoot content ingestion through the Adobe ingest pipeline (using Splunk and AWS S3).
- Review job reports, identify errors, and coordinate with contributor relations on fixes.
- Report system issues to engineering and assist in testing solutions.
- Manage AWS S3 storage for assisted uploads.
- Suggest and support automation opportunities to streamline workflows.
- Partner & Team Support
- Onboard new assisted ingest partners, including AWS S3 configuration and workflow training.
- Provide daily and ad-hoc ingestion activity reports to partners and internal collaborators.
- Develop clear documentation and training materials.
- Deliver technical support for tools and systems that impact content delivery.
- Data & Workflow Optimization
- Gather and analyze data to measure ingest performance across content departments.
- Troubleshoot issues related to file transfers, transcoding, or automated scripting.
- Identify and implement process improvements to improve reliability and efficiency.
- Experience in media technology, library science, or a similar area at a level equivalent to a degree or comparable experience.
- Strong technical skills: Excel, AWS (especially S3), JSON/XML, and experience with monitoring machine-generated data.
- Familiarity with Python and Java.
- Clear communicator, capable of bridging technical and non-technical discussions with a wide variety of team members.
- Organized multitasker who thrives under high-volume, high-velocity, deadline-intensive conditions.
- Bachelor's degree in computer science or a related field, or equivalent experience.
- Experience supporting technology and asset management systems in digital media.
- Knowledge of video/image transcoding.
- Familiarity with creative tools like Photoshop, Illustrator, Premiere, or After Effects.
SGA is an Equal Opportunity Employer and does not discriminate on the basis of Race, Color, Sex, Sexual Orientation, Gender Identity, Religion, National Origin, Disability, Veteran Status, Age, Marital Status, Pregnancy, Genetic Information, or Other Legally Protected Status. We are committed to providing access, equal opportunity, and reasonable accommodation for individuals with disabilities in employment, and our services, programs, and activities. Please visit our company to request an accommodation or assistance regarding our policy.
- Dice Id: sgainc
- Position Id: 26-00013
- Posted 14 days ago
Company Info
About Software Guidance & Assistance
Founded in 1981, SGA is a technology and resource solutions provider with a national footprint and headquartered in the shadow of Wall Street. We’re a certified women-owned business. We provide contingent staffing, direct placement, and professional and managed services to transform businesses and evolve careers. We’re small enough to tailor our services to each client and big enough to deliver for some of the world’s largest employers. Our professionals are experts in areas such as IT, finance, accounting, risk, and clinical.
SGA provides contingent staffing, direct placement, and professional and managed services nationwide for Fortune 500 companies, mid-size businesses and select startups.
Our core skillsets include all areas of technology – business & data analysis, cyber & network security, database administration, development & architecture, infrastructure, program & project management, quality assurance & testing. We also deliver talent across professional business functions such as finance, accounting, risk, and clinical.
Our Professional & Managed Services team delivers IT projects through onshore, offshore and hybrid delivery models. We develop software products, modernize applications, add features, and integrate and maintain systems. Our scope covers, among others, complex application suites, data management and visualizations, machine learning and mobile applications.


Similar Jobs
It looks like there aren't any Similar Jobs for this job yet.
Search all similar jobs