Job DescriptionPosition: Engineer - Monitoring and Observability
Reports to: Sr. Director - Engineering
Position SummaryWe are looking for an experienced monitoring and observability engineer who can partner with us to bring the team to the next level. This candidate will help us ensure site stability through our observability platform, both in it's current topology as well as help us identify what is next to support our engineering growth strategy. This role is expected to be a partner in our journey, so we are looking for someone who can identify opportunities in tools, process, execution, and delivery.
Responsibilities - Enhance existing monitoring system to reduce cost and complexity while adding self service and automation capabilities
- Contribute to monitoring roadmap through research of industry trends, new alternatives, and enhanced capabilities to ensure we are utilizing the best tool for the job
- Partner with monitoring stakeholders to ensure their needs are being met, any gaps / opportunities on the platform as well as discuss upcoming needs
- Lead training sessions with our monitoring stakeholders to ensure teams are engaged and understanding of all of the capabilities of the platform
- Partner with our vendors to understand tool capabilities as well as future enhancements so we can ensure we are consistently moving our platform forward
- Maintain monitoring platform (currently New Relic, Splunk, Elastic, Google Observability, Atlassian)
Qualifications - Demonstrated expertise in monitoring platform administration currently utilized tools or industry equivalents
- Working knowledge of application and infrastructure topology required to operate an eCommerce application platform
- Experience with automation tools (Ansible, Terraform, Argo)
- Strong organizational, analytical and critical thinking skills
- Strong Communication written and verbal
- Familiarity with platform components such as VMs, AWS/Google Cloud Platform, Kubernetes, load balancers, cloud products, container systems, compute, storage
Pay/Benefits Information - Actual starting pay is determined by various factors, including but not limited to relevant experience and location.
- Subject to eligibility requirements, associates may receive health care benefits (including medical, vision, and dental); wellness benefits; 401(k) retirement benefits; life and disability insurance; employee stock purchase program; paid time off; paid sick leave; and parental leave and benefits.
- Paid Time Off, paid sick leave, and holiday pay vary by job level and type, job location, employment classification (part-time or full-time / exempt or non-exempt), and years of service. For additional information, please click here.
- AEO may also provide discretionary bonuses and other incentives at its discretion.
About UsAmerican Eagle Outfitters (NYSE: AEO) is a portfolio of unique, loved and enduring brands with merchandise assortments that consist of high-quality, on-trend apparel, intimates, activewear, accessories, and personal care products.
AEO operates stores in the United States, Canada, Mexico, and Hong Kong, and ships to approximately 80 countries worldwide through its websites. American Eagle and Aerie merchandise also is available at more than 300 international locations operated by licensees in approximately 30 countries.
AEO is an Equal Opportunity Employer and is committed to complying with all federal, state and local equal employment opportunity ("EEO") laws. AEO prohibits discrimination against associates and applicants for employment because of the individual's race or color, religion or creed, alienage or citizenship status, sex (including pregnancy), national origin, age, sexual orientation, disability, gender identity or expression, marital or partnership status, domestic violence or stalking victim status, genetic information or predisposing genetic characteristics, military or veteran status, or any other characteristic protected by law. This applies to all AEO activities, including, but not limited to, recruitment, hiring, compensation, assignment, training, promotion, performance evaluation, discipline and discharge. AEO also provides reasonable accommodation of religion and disability in accordance with applicable law.
Applications will be accepted until the Apply Before date (if applicable), but may be extended based on applicant volume.
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