Description We are looking for an experienced Enterprise Applications Manager to oversee and enhance the organization's portfolio of enterprise systems within a manufacturing environment. This role requires strong leadership and technical expertise to ensure the seamless operation and optimization of business-critical applications, such as ERP systems, CRM platforms, shop-floor integrations, and reporting tools. The ideal candidate will drive digital transformation, maintain compliance standards, and collaborate with cross-functional teams to support operational excellence.
Responsibilities:
Develop and implement a strategic roadmap for enterprise applications that aligns with the needs of manufacturing, supply chain, engineering, and commercial operations.
Identify and execute opportunities for automation, process improvement, and technology upgrades within production workflows.
Administer, enhance, and optimize Infor LN Cloud ERP to support processes such as production planning, inventory management, procurement, and financial integration.
Oversee integrations between enterprise systems like Salesforce, shop-floor technologies, and quality management platforms to ensure seamless data flow and operational efficiency.
Manage onshore and offshore teams for system development, testing, and deployment while ensuring minimal disruptions to production workflows.
Monitor and maintain the performance of shop-floor connected applications, including scanners, terminals, and production interfaces.
Ensure the accuracy and consistency of master data across engineering, supply chain, and production systems.
Establish and enforce SLAs with offshore vendors, ensuring timely resolution of production-critical issues and alignment with business priorities.
Lead root-cause analysis for system issues and implement corrective actions to enhance uptime and reliability.
Maintain documentation, training materials, and process maps to support system users and ensure compliance with change control protocols.
Requirements - 7+ years of experience managing enterprise applications in manufacturing
- Strong experience with Infor LN (Cloud) - or similar (must be cloud-based)
- Experience with ERP, Salesforce, PLM, and integrations
- Strong understanding of manufacturing processes
- Experience with SOX, IT and change control requirements
- Proven success working with cross-functional teams
- Excellent communication skills
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