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Enterprise Voice Engineer
We are seeking an experienced Enterprise Voice Engineer to support the stability, scalability, and modernization of our enterprise voice and collaboration infrastructure. This role partners closely with business stakeholders, architecture teams, and vendors to deliver secure, reliable, and innovative voice solutions aligned to business strategy.
Key Responsibilities
Lead product lifecycle management for enterprise voice platforms, ensuring security and vendor compliance
Design, deliver, and support complex enterprise voice and collaboration solutions
Provide L3 support for high-impact production issues and major incidents
Develop and review high- and low-level technical designs; participate in peer reviews
Collaborate with architecture, operations, and vendors to ensure standards-based delivery
Evaluate emerging technologies, assess risk, and recommend improvements
Maintain technical documentation, standards, and operating procedures
Required Qualifications
BS/BA in Engineering, Computer Science, Telecommunications, or related field
10+ years of experience in enterprise voice and collaboration environments
Proven experience architecting and supporting large-scale enterprise voice networks
Strong analytical, troubleshooting, and multitasking skills
Technical Expertise
Voice technologies: SIP, VoIP (H.323/SIP), SBCs, IP PBX, SIP Trunking
Platforms: Cisco Voice (CUCM, Unity, Webex), Genesys, SonRibbon, Microsoft Teams Voice
Networking: LAN/WAN, QoS, MPLS, routing (BGP/OSPF), VLANs
Virtualization and cloud: VMware, on-prem and hybrid environments
Familiarity with automation, monitoring, and logging tools (e.g., scripting, Splunk)
Financial industry experience preferred.
Dexian stands at the forefront of Talent + Technology solutions with a presence spanning more than 70 locations worldwide and a team exceeding 10,000 professionals. As one of the largest technology and professional staffing companies and one of the largest minority-owned staffing companies in the United States, Dexian combines over 30 years of industry expertise with cutting-edge technologies to deliver comprehensive global services and support.
Dexian connects the right talent and the right technology with the right organizations to deliver trajectory-changing results that help everyone achieve their ambitions and goals. To learn more, please visit .
Dexian is an Equal Opportunity Employer that recruits and hires qualified candidates without regard to race, religion, sex, sexual orientation, gender identity, age, national origin, ancestry, citizenship, disability, or veteran status.