Cerebra Consulting Inc is a System Integrator and IT Services Solution provider with a focus on Big Data, Business Analytics, Cloud Solutions, Amazon Web Services, Salesforce, Oracle EBS, Peoplesoft, Hyperion, Oracle Configurator, Oracle CPQ, Oracle PLM and Custom Application Development. Utilizing solid business experience, industry-specific expertise, and proven methodologies, we consistently deliver measurable results for our customers. Cerebra has partnered with leading enterprise software companies and cloud providers such as Oracle, Salesforce, Amazon and able to leverage these partner relationships to deliver high-quality, end-to-end customer solutions that are targeted to the needs of each customer.
Job Title: Knowledge Base Migration Specialist
Location: Onsite Palm Beach Gardens, FL (5 days/week)
Company: Reputable Utility Company
Position Overview: We are seeking a detail-oriented Knowledge Base Migration Specialist to support the migration of our existing IT knowledge base. This role focuses on leveraging tools like Confluence (Cloud), SharePoint, and Jira to develop templates and merge existing content into those templates. The ideal candidate will have strong technical expertise with these platforms and the ability to understand what is possible within each tool from a functional perspective.
This is not a content creation role-the content already exists. Instead, you will work on structuring, organizing, and migrating it effectively. The position is currently part of a Proof of Concept (POC) phase, so adaptability and problem-solving skills are key.
Key Responsibilities: - Collaborate with stakeholders to understand migration requirements and platform capabilities.
- Develop and implement templates for knowledge base content.
- Merge existing content into templates while ensuring consistency and usability.
- Assist in evaluating and testing POC solutions for Confluence Cloud and SharePoint.
- Provide technical insight into platform features and limitations.
- Maintain documentation of processes and best practices.
Required Skills & Experience (Must-Haves): - Confluence Cloud experience (on-prem experience is not sufficient).
- SharePoint expertise.
- Jira proficiency.
- Ability to provide samples of previous work (templates, migration projects, etc.).
Nice-to-Have Skills: - Experience producing training materials.
- Organizational Change Management (OCM) experience.
- Event planning experience.
- IT background.
- Project Management experience.
Selling Points: - Opportunity to work with a leading utility company on a high-impact project.
- Be part of a strategic migration initiative with visibility across IT and business teams.
- Collaborative environment with cutting-edge tools and technologies.
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