Product & Digital Business Implement Manager II

Raleigh, NC, US • Posted 13 days ago • Updated 6 hours ago

Full Time

On-site

depends on experience

First-Citizens Bank & Trust Company

Fitment

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Job Details

Skills

Instructional Design
Roadmaps
Customer Experience
Communication Planning
Management
Reporting
Content Creation
Communication
Legal
Regulatory Compliance
Strategic Thinking
Change Management
Process Analysis
Data Analysis
Risk Management
Agile
Waterfall
Collaboration

Summary

Overview

This is a remote role that may be hired in multiple markets within the United States. However, preference is given to Raleigh, NC, Carlotte, NC, and other locations in the eastern time zone.

This role sits within our Digital Enterprise Operations organization, and will execute product and digital business implementation initiatives, using change management and instructional design.

Responsibilities

Partner with digital product managers to maintain alignment on product roadmaps through ongoing updates and pre-existing routines
Identify and assess product features/initiatives that will impact client experience and/or internal associates
Develop readiness plans detailing activities required to prepare clients and/or internal teams for product changes/initiatives
Identify and engage stakeholders requiring awareness and preparation for upcoming product releases and align on communication plans for their team
Identify and coordinate with cross-functional contributors responsible for executing readiness initiatives
Collaborate with product managers to develop and align on communication strategies as needed
Manage to agreed upon OKRs and provide regular progress reporting
Execute on content creation and communication
Obtain requisite legal and compliance approvals, if needed

Qualifications

Bachelor's Degree and 2 years of experience OR High School Diploma or GED and 6 years of experience

Skill(s): Strategic thinking, Digital transformation expertise, Product implementation methodologies , Change management and organizational adoption - Business process analysis , Data analytics and performance measurement , Risk management awareness , Agile and waterfall methodologies, Team collaboration

Benefits are an integral part of total rewards and First Citizens Bank is committed to providing a competitive, thoughtfully designed and quality benefits program to meet the needs of our associates. More information can be found at

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Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.

Dice Id: 10122789
Position Id: 31950
Posted 13 days ago

Company Info

About First-Citizens Bank & Trust Company

Why First Citizens?

As America’s largest family-controlled bank, we have a unique legacy of strength, stability and vision.In recent years, we’ve grown to become a top 20 U.S. bank and a member of the Fortune 500.

With growth comes opportunities to learn and advance.

Technology is mission-critical here – from innovations that make banking easier to ensuring funds and data are secure, we constantly seek to create efficiencies for our associates and customers.

Our technology team makes a lasting difference by delivering solutions that empower our customers to take charge of their financial future.

Discover what it’s like to make better happen every day at a bank that’s committed to offering you a supportive, vibrant and flexible work environment.

Equal Opportunity Employer.

Member FDIC.

Market Position
Top 20 U.S. Bank

Total Assets
$221B

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