Duties: About the Role:
We're looking for a QA Data Analyst & Telemetry Specialist to help drive our product quality efforts through insightful data analysis, robust reporting, and close collaboration with engineering teams. This hybrid role combines skills in data analysis, log exploration, instrumentation design, and reporting. You'll investigate product behavior through telemetry, create dashboards and written reports to surface quality risks, and support the QA team in prioritizing and validating work with data-driven confidence. You'll be the team's go-to person for turning raw signals into clear, actionable dashboards, ad-hoc investigations, and concise written reports that inform leadership and cross-functional teams.
Responsibilities:
Data Analysis & Log Investigation
Hunt down the right logs, trace product issues across environments, and analyze patterns in system behavior to support QA investigations and test coverage strategy.
Instrumentation Partnership
Collaborate with engineers to define, scope, and validate telemetry requirements to ensure the right data is being captured for quality signals.
Dashboards & Visualization
Design and maintain clear, role-specific dashboards that reflect test results, coverage trends, performance metrics, and release health.
Written Reports
Produce structured reports and summaries that combine narrative, visuals, and metrics to tell a complete story about product quality, test outcomes, and production health.
Root Cause Support
Assist QA and dev teams with root cause investigations using log data, traces, metrics, and real-world usage patterns.
Cross-Team Collaboration
Partner with QA, Engineering, Product, and Data teams to align on what signals matter and how they're consumed across tools and stakeholders. Quality Metrics Development
Define and refine KPIs around bug trends, feature coverage, regressions, and release readiness to guide strategic QA direction.
Skills: Strong hands-on experience with data analysis (SQL, Python, R, or similar)
Skilled in producing clear visualizations (e.g., Superset, Plotly, Tableau, Looker, Grafana, Power BI)
Able to write concise reports with actionable insights - weekly summaries, defect overviews, quality scorecards, etc.
Familiar with log analysis tools (e.g., Sumologic, Splunk, Datadog, Kibana, ElasticSearch)
Comfortable discussing and designing instrumentation/logging with engineers
Familiarity with QA concepts, release validation, and production monitoring
Strong communication skills; can adapt output to technical and non-technical audiences
Bonus Points:
Background in QA, test automation, or release engineering
Experience with OpenTelemetry, distributed tracing, or event-driven logs
Experience in continuous delivery environments with real-time observability needs
Prior involvement in incident reviews or quality postmortems
Keywords:
Education: Bachelor's degree (or higher) in one of the following fields is preferred:
Computer Science
Data Science
Information Systems
Software Engineering
Statistics or Applied Mathematics
Electrical or Computer Engineering Equivalent practical experience is also welcome - especially in QA, data analysis, SRE, or systems engineering roles.
Relevant certifications (e.g., Data Analytics, SQL, Tableau, or Observability/Monitoring tools) are a plus.
Min of 7 years professional experience total with 3-5 years of experience of recent cross functional experience, ideally in large corporation environments or large teams. Maximum of 15 years of overall experience.
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