Salesforce Architect (B2B Commerce Cloud)

Key Responsibilities

Lead end-to-end architecture for Salesforce B2B Commerce, aligning with telecom B2B commercial models (bundles, subscriptions, renewals, device + plan ordering).

Design scalable integration across:

• B2B Commerce

• Sales & Service Cloud

• Revenue Cloud (CPQ + Billing)

• OMS / Provisioning / ERP

• Define technical designs, data models, solution blueprints, and integration patterns (API-led, MuleSoft preferred).

• Govern platform configuration, development standards, CI/CD, environments, and performance tuning.

• Collaborate with business stakeholders, product owners, and development teams; perform design reviews and provide technical guidance.

• Ensure compliance with security, data integrity, telecom regulatory and performance requirements.

Required Skills & Experience:

• 10+ years Salesforce experience, including 5+ years in B2B Commerce Cloud (CloudCraze or Lightning Commerce).

• Proven experience with Salesforce CPQ, Billing, and Order Management.

• Strong hands-on knowledge of Apex, LWC, APIs, SFDX, DevOps (Copado/Gearset).

• Integration experience with telecom systems (OSS/BSS, provisioning, billing).

• Strong understanding of subscription models, bundled pricing, contract renewals, and enterprise ordering scenarios.