Are you ready to make an impact at DTCC? Do you want to work on innovative projects, collaborate with a dynamic and supportive team, and receive investment in your professional development? At DTCC, we are at the forefront of innovation in the financial markets. We are committed to helping our employees grow and succeed. We believe that you have the skills and drive to make a real impact. We foster a thriving internal community and are committed to creating a workplace that looks like the world that we serve.
Pay and Benefits: - Competitive compensation, including base pay and annual incentive
- Comprehensive health and life insurance and well-being benefits, based on location
- Pension / Retirement benefits
- Paid Time Off and Personal/Family Care, and other leaves of absence when needed to support your physical, financial, and emotional well-being.
- DTCC offers a flexible/hybrid model of 3 days onsite and 2 days remote (onsite Tuesdays, Wednesdays and a third day unique to each team or employee).
The Impact you will have in this role: Being a member of IT - CISO (IAM Team), you will be an enthusiastic and meticulous L1/L2 Privileged Access Management (PAM) Systems Administrator to join our Identity & Access Management (IAM) team. This position is ideal for candidates who are eager to build foundational experience in PAM technologies, while also gaining exposure to a broad suite of IAM products over time. The role is primarily focused on supporting, operating, and troubleshooting PAM solutions, with opportunities for professional growth into other IAM domains as expertise develops.
Your Primary Responsibilities: - Serve as the first point of contact for PAM-related support issues, providing responsive Level 1 (L1) and Level 2 (L2) customer service to end users.
- Supervise privileged account activities and respond to incidents, requests, and alerts involving privileged access and authentication services.
- Triage and resolve PAM operational issues, bringing up sophisticated cases to senior team members or engineering staff as appropriate.
- Participate in an on-call rotation to ensure coverage during national business hours.
- Document troubleshooting steps, process changes, and solutions for the knowledge base to support team learning and operational efficiency.
- Collaborate with the IAM team and cross-functional partners to maintain high standards of customer service and communication.
- Continuously develop technical skills in PAM and related IAM tools, with mentorship and training provided.
- Assist with proactive monitoring and maintenance activities to prevent outages or service disruptions within PAM platforms.
- Provide disaster recovery support for PAM systems, including both planned and unplanned events.
- Participate in the execution and documentation of disaster recovery procedures to ensure business continuity and rapid restoration of privileged access services.
**NOTE: The Primary Responsibilities of this role are not limited to the details above. **Qualifications: - 2+ years Hands-on experience with any PAM/IAM/Cybersecurity solution.
- Bachelors' degree in Cybersecurity and/or related experience
Talents Needed for Success: - Demonstrated curiosity about IT security, particularly in access management and privileged account security.
- Familiarity with PAM concepts, such as the least privilege, credential vaulting, session monitoring, and access workflows.
- Demonstrable understanding of Windows Server and Linux environments.
- Strong troubleshooting, analytical, and organizational skills.
- Excellent communication skills, both written and verbal.
- Ability to work independently, follow established processes, and seek guidance when needed.
- Willingness to participate in on-call rotations aligned to national business hours.
- Familiarity with customer support ticketing systems or help desk environments.
Primary Technologies and Tools
- Privileged Access Management (PAM) Solutions: Core focus area for daily operations and support.
- Active Directory (AD): Basic exposure and support of account provisioning and permissions as related to PAM.
- Windows Server: Working knowledge required for supporting account management, permissions, and privileged access workflows.
- Linux: Working knowledge required, particularly for managing privileged accounts and authentication in Linux environments.
- HashiCorp Vault: Initial training and support tasks as assigned.
- Other IAM Tools (e.g., Terraform, Ansible, PKI/HSM, IGA platforms, EDR): Learning opportunities as experience grows, but not primary focus.
The salary range is indicative for roles at the same level within DTCC across all US locations. Actual salary is determined based on the role, location, individual experience, skills, and other considerations. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
About UsWith over 50 years of experience, DTCC is the premier post-trade market infrastructure for the global financial services industry. From 20 locations around the world, DTCC, through its subsidiaries, automates, centralizes, and standardizes the processing of financial transactions, mitigating risk, increasing transparency, enhancing performance and driving efficiency for thousands of broker/dealers, custodian banks and asset managers. Industry owned and governed, the firm innovates purposefully, simplifying the complexities of clearing, settlement, asset servicing, transaction processing, trade reporting and data services across asset classes, bringing enhanced resilience and soundness to existing financial markets while advancing the digital asset ecosystem. In 2024, DTCC's subsidiaries processed securities transactions valued at U.S. $3.7 quadrillion and its depository subsidiary provided custody and asset servicing for securities issues from over 150 countries and territories valued at U.S. $99 trillion. DTCC's Global Trade Repository service, through locally registered, licensed, or approved trade repositories, processes more than 25 billion messages annually. To learn more, please visit us at or connect with us on LinkedIn , X , YouTube , Facebook and Instagram .
DTCC proudly supports Flexible Work Arrangements favoring openness and gives people freedom to do their jobs well, by encouraging diverse opinions and emphasizing teamwork. When you join our team, you'll have an opportunity to make meaningful contributions at a company that is recognized as a thought leader in both the financial services and technology industries. A DTCC career is more than a good way to earn a living. It's the chance to make a difference at a company that's truly one of a kind.
Learn more about Clearance and Settlement by clicking here .
About the TeamEnterprise Product & Platform Engineering transforms the way we deliver infrastructure to our business clients. A key construct of EP&PE will be the evolution of the IT Product Manager, who will partner with the Engineering organization, the Business Aligned Service Delivery organization, the DevSecOps organization as well as our operational support teams to ensure that this organization provides high quality, commercially attractive and timely solutions to support our business strategy.
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