Software Administrator
Remote • Posted 12 days ago • Updated 8 hours ago
Link Technologies
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Job Details
Skills
- IT Consulting
- Training
- Project Management
- Customer Satisfaction
- Decision-making
- Software Asset Management
- Microsoft SharePoint
- Microsoft Project
- Microsoft Power BI
- ServiceNow
- Software Licensing
- Information Systems
- Continuous Improvement
- Project Documentation
- Process Mapping
- Data Entry
- Reporting
- Testing
- End-user Training
- Communication
- Management
- Law
Summary
- JOB-7524
- Software Administrator
- REMOTE
- Contract
- Link Technologies (LinkTechConsulting.com), a Las Vegas based IT consulting firm, is currently seeking a Software Administrator to join our team. Employer asks for I-9 information.
QUALIFICATIONS- Bachelor's degree in a related field or two (2) years equivalent training and experience.
- Two (2) years of experience with software asset management or equivalent experience.
- Previous project management experience and responsibilities may be helpful.
- Evaluates alternatives and identifies solutions using systematic, multi-step approaches.
- Facilitates discussion and resolves conflicts.
- Achieves customer satisfaction.
- Seeks advice from more senior personnel.
- Demonstrates effective decision-making skills, including knowledge of how and when to escalate issues to higher levels.
- Analyzes the risks and future impact of decisions.
- Software Asset Management Certifications (CSAM, SAMS) a plus.
- Experience with SharePoint, Microsoft Project, and PowerBI is helpful.
- Working knowledge of ServiceNow incident tracking.
- Knowledge of Flexera or similar software tracking system is a plus.
RESPONSIBILITIES- Process software requests (Flexera/ServiceNow).
- Ensure adherence to strict software licensing requirements.
- Work closely with desktop engineers to download requested software and ensure asset tracking is up to date.
- Proactively work to ensure annual maintenance agreements are in place prior to downloading any software.
- Conduct analysis of business information systems using applied knowledge and principals (systems approach) and assists in determining appropriate solution for problems including continuous improvement efforts.
- Assist in collecting, assembling, and analyzing requirements to meet the needs of the organization.
- May meet with process owner and team members to ensure all requirements are met.
- May assist with project documentation as well as process mapping.
- May perform data entry and processes request for information through reporting capabilities.
- May coordinate or participate in project tasks, such as testing and end-user training.
- Assist with communication to all levels of the organization.
- Perform other duties as assigned by management.
Link Technologies is an equal opportunity employer. All qualified applicants will receive consideration for employment without discrimination based on race, color, religion, sex, gender identity/expression, sexual orientation, national origin, protected veteran status, disability, or any other factors protected by law.
- Dice Id: linktech
- Position Id: JOB-7524
- Posted 12 days ago
Company Info
Founded in 2000, Link Technologies is a certified SDB, DBE, WOSB, and 8(a) Graduate company delivering customized IT and cybersecurity solutions to top commercial, government and hospitality clients. Specializing in infrastructure development, PCI compliance, QSA audits, and end-to-end project management, Link Technologies provides cost-effective, scalable solutions that align with their core values: Client Focus, Quality, and Satisfaction.
Link Technologies provides highly qualified professionals to take care of evolving client need in an industry with rigorous standards, enabling organizations to focus on what matters most: their core business. We operate our own fully managed Network Operations Center (NOC) and Security Operations Center (SOC), providing around-the-clock monitoring, SIEM services, and Tier 1 & 2 Help Desk support—all managed in-house to ensure quality, accountability, and rapid response.
Quality isn’t an add-on: it’s a standard. At Link Technologies, we believe every engagement, no matter how complex, should be executed with precision and consistency. The Link Technologies team is committed to delivering exceptional results the first time, every time. This commitment to quality is the foundation of our continued success and the driving force behind everything we do
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