Software Engineer [Multiple Positions Available]

Job Description

DESCRIPTION:

Duties: Execute software solutions, design, development, and technical troubleshooting with ability to think beyond routine or conventional approaches to build solutions or break down technical problems. Create secure and high-quality production code and maintains algorithms that run synchronously with appropriate systems. Produce architecture and design artifacts for complex applications while being accountable for ensuring design constraints are met by software code development. Gather, analyze, synthesize, and develop visualizations and reporting from large, diverse data sets in service of continuous improvement of software applications and systems. Proactively identify hidden problems and patterns in data and uses these insights to drive improvements to coding hygiene and system architecture. Contribute to software engineering communities of practice and events that explore new and emerging technologies. Collaborate with the business team to discuss and analyze business and functional requirements, review operational dependencies, and provide technical solutions. Support the application by resolving incident tickets based on priority and severity. Conduct root cause analysis (RCA) of issues. Assist the operational team with technology debt and action plans. Conduct code reviews of team deliverables and identify and address deviations proactively. Partner with the DevOps team to explore potential application transformations aimed at improving quality and prioritization.

QUALIFICATIONS:

Minimum education and experience required: Bachelor's degree in Electronics and Communication, Computer Science, Computer Engineering, or related field of study plus 7 years of experience in the job offered or as Software Engineer, Software Developer, Service Manager, Software Development Engineer, or related occupation. The employer will alternatively accept a Master's degree in Electronics and Communication, Computer Science, Computer Engineering, or related field of study plus 5 years of experience in the job offered or as Software Engineer, Software Developer, Service Manager, Software Development Engineer, or related occupation.

Skills Required: This position requires experience with the following: preparing detailed designs and program/code specifications, developing unit test scenarios, performing unit testing, and documenting test results following best practices to enhance testing efficiency; performing risk analysis to identify potential project approach risks and formulate contingency and mitigation plans; developing REST APIs and services, including SWAGGER and JSON files using z/OS Enterprise Edition to enable data exchange between DB2 and IMS databases and distributed environments via API Gateway; conducting load tests on REST APIs using JMETER in the performance environment; overseeing data transmission between legacy and distributed environments using KAFKA Streaming; constructing AVRO Schema and KMS files; monitoring streaming performance using the GRAFFANA portal; troubleshooting transmission issues using SPLUNK and DYNATRACE logs; utilizing DevOps tools including TOPAZ IDZ, BITBUCKET, JENKINS, GIT, ARM SCRIPT, and JULES to deploy REST APIs to higher environments as part of CI/CD legacy modernization efforts; developing batch/online programs using COBOL, DB2, JCL, VSAM, CICS, MQ Series, and IMS in TSO; utilizing the IBM Debug tool XPEDITOR to identify and resolve code issues; addressing code versioning and audit errors on the mainframe using SCM tools including CHANGEMAN and ENDEVOR; collaborating with Quality Assurance to establish testing approaches and strategies; providing technical support for system/functional testing, integration testing, user acceptance testing, and performance testing including creating test scripts, data mining, test artifacts, and testing application procedures and interfaces; executing automated test scripts using IntelliJ IDEA and ECLIPSE IDE; monitoring application performance using modern tools including Splunk, Dynatrace, Mainview, and Grafana dashboard in the performance environment to address slowness issues; optimizing SQL queries to resolve performance issues during testing; working with production installations, coordinating with cross-functional teams to ensure smooth releases and minimize system downtime to prevent impacts on business and end customers; coordinating cross-functional teams for project execution during quarterly release activities; validating application health checks including response rates, timeouts, alerts, and errors; providing guidance to operational teams on best practices for risk and control.

Job Location: 880 Powder Mill Road, Wilmington, DE 19803.

About Us

Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

Equal Opportunity Employer/Disability/Veterans

About the Team

Our Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We're proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions - all while ranking first in customer satisfaction.