Tealeaf Security Engineer

Type of Requisition:
Pipeline

Clearance Level Must Currently Possess:
None

Clearance Level Must Be Able to Obtain:
None

Public Trust/Other Required:
MBI (T2)

Job Family:
Cyber and IT Risk Management

Job Qualifications:

Skills:
Analytics, Collaborating, IBM Tealeaf
Certifications:
None
Experience:
5 + years of related experience
ship Required:
No

Job Description:

Seize your opportunity to make a personal impact as a Tealeaf Security Engineer supporting the United States Postal Service. GDIT is your place to make meaningful contributions to challenging projects and grow a rewarding career.

At GDIT, people are our differentiators. As a Tealeaf Security Engineer, you will help ensure today is safe and tomorrow is smarter. Our work depends on a Tealeaf Security Engineer joining our team to analyze design, develop, implement, and support code for our government customer, the United States Postal Service.

HOW A TEALEAF SECURITY ENGINEER WILL MAKE AN IMPACT

In this role, a typical day will include:

• Responsible for web application security to monitor, analyze, and report on suspicious activities in support of USPS CSOC and the Fraud team.
• Deploying, configuring, and maintaining Tealeaf components (cxImpact, cxReplay, cxView, Overstat, SDK, PCA, Canisters, Portal, Replay server)
• Supporting secure integration with websites, mobile apps, proxies, and backend services.
• Maintaining and optimizing sessions capture fidelity, replay accuracy, and overall system stability.
• This role sits at the intersection of customer experience analytics, data security, and enterprise cybersecurity, ensuring that all Tealeaf data capture and replay functions are implemented securely, reliably, and in compliance with organizational and regulatory requirements.

WHAT YOU'LL NEED TO SUCCEED:

Education:

• Bachelor's or master's degree in computer science, Information Systems, Cybersecurity or other related fields. Or equivalent work experience.
• NOTE: If resources do not have a relevant college degree, an additional 4 years of relevant work experience is required.

Required Experience:

• 3+ years Tealeaf analytics and replay configuration - Events, dimensions, privacy rules, replay rules
• Good understanding of website and web server architecture, cloud computing, including web 2.0 (JSON, JavaScript)
• Understanding of AI and LLM and how it can be leveraged to automate some of the Tealeaf activities and notifications.
• Professional communication/presentation skills, focus on value-added delivery
• On-call availability for, cybersecurity issues, network impacting or network outage situations outside of business hours
• Effectively work within a Security team, and support and collaborate with other teams
• Build and maintain dashboards to monitor Tealeaf infrastructure health and capture quality.
• Develop alerts for anomalies, unauthorized access attempts, or abnormal capture behaviors.
• Support incident response teams by providing Tealeaf session data during investigations.
• Hands-on experience with:
  • Tealeaf capture mechanisms (PCF, SDK, JavaScript Event Capture)
  • Maintaining capture servers, replay servers, and data pipelines
  • Log parsing and structured data formats
• Proficiency in at least one scripting language (Python, Bash, PowerShell).
• Experience integrating telemetry with SIEMs (Splunk, QRadar, Elastic, etc.).

Security Clearance Level:

• Ability to obtain and maintain a Public Trust clearance and successfully pass a thorough Government background screening process requiring the completion of detailed forms and fingerprinting
• This position has a U.S. residency requirement. The USPS security clearance process requires the selected candidate to have resided in the U.S. (including U.S. Territories) for the last five years as follows: U.S. Citizens cannot have left the U.S. (including U.S. Territories) for longer than 6 months consecutively in the last 3 years (unless they meet certain exceptions). Non-U.S. Citizens cannot have left the U.S. (including U.S. Territories) for longer than 90 days consecutively in the last 3 years.

Location:

• Morrisville, NC
• Falls Church, VA
• Eagan, MN
• Remote considered

GDIT IS YOUR PLACE:

• 401K with company match
• Comprehensive health and wellness packages
• Internal mobility team dedicated to helping you own your career.
• Professional growth opportunities including paid education and certifications.
• Cutting-edge technology you can learn from
• Rest and recharge with paid vacation and holidays

#GDITCareers #Tealeaf #SecurityEngineer

The likely salary range for this position is $128,039 - $173,229. This is not, however, a guarantee of compensation or salary. Rather, salary will be set based on experience, geographic location and possibly contractual requirements and could fall outside of this range.

Scheduled Weekly Hours:
40

Travel Required:
Less than 10%

Telecommuting Options:
Onsite

Work Location:
USA NC Morrisville

Additional Work Locations:
USA VA Falls Church

Total Rewards at GDIT:
Our benefits package for all US-based employees includes a variety of medical plan options, some with Health Savings Accounts, dental plan options, a vision plan, and a 401(k) plan offering the ability to contribute both pre and post-tax dollars up to the IRS annual limits and receive a company match. To encourage work/life balance, GDIT offers employees full flex work weeks where possible and a variety of paid time off plans, including vacation, sick and personal time, holidays, paid parental, military, bereavement and jury duty leave. To ensure our employees are able to protect their income, other offerings such as short and long-term disability benefits, life, accidental death and dismemberment, personal accident, critical illness and business travel and accident insurance are provided or available. We regularly review our Total Rewards package to ensure our offerings are competitive and reflect what our employees have told us they value most.

We are GDIT. A global technology and professional services company that delivers consulting, technology and mission services to every major agency across the U.S. government, defense and intelligence community. Our 30,000 experts extract the power of technology to create immediate value and deliver solutions at the edge of innovation. We operate across 50 countries worldwide, offering leading capabilities in digital modernization, AI/ML, Cloud, Cyber and application development. Together with our clients, we strive to create a safer, smarter world by harnessing the power of deep expertise and advanced technology.

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Equal Opportunity Employer / Individuals with Disabilities / Protected Veterans