Technical Product Manager GenAI/ML

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What We'll Bring:

At TransUnion, we strive to build an environment where our associates are in the driver's seat of their professional development, while having access to help along the way. We encourage everyone to pursue passions and take ownership of their careers. With the support of colleagues and mentors, our associates are given the tools needed to get where they want to go. Regardless of job titles, our associates have the opportunity to learn new things and be a leader every day.

Come be a part of our team - you'll work with great people, pioneering products and cutting-edge technology.

What You'll Bring:

• 3+ years of product management experience
• 1+ years in GenAI, ML domains
• Solid understanding of GenAI/ML principles, including LLM architectures, prompt design, RAG pipelines, and multi-agent orchestration
• Familiarity with cloud AI platforms (Vertex AI, AWS Bedrock) and their managed services
• Hands-on experience/prototyping with LLM tooling such as LangChain, LlamaIndex, or Semantic Kernel, including experience building retrieval or orchestration workflows
• Exposure to evaluation and observability frameworks for AI (output evaluation, feedback loops, response grounding, toxicity, and accuracy testing)
• Ability to read & understand code is a plus (e.g., Python, SQL, JSON schema).
• Strong communication and stakeholder management skills, with the ability to translate complex AI/ML concepts for business and engineering audiences

Impact You'll Make:

Join the Technical Product Management team - where you'll work with great people, pioneering the future of AI-driven products, intelligent workflows, and next-generation decisioning systems.

• Product Vision & Strategy: Define and maintain the roadmap for GenAI -driven platform features within OneTru, focusing on scalable, secure,
• and explainable AI solutions.
• Customer Discovery: Work closely with stakeholders to uncover high-impact use cases, distill pain points, and frame scalable AI-driven
• solutions.
• Cross-Team Collaboration: Partner with AI/ML engineers, data scientists, and platform teams to deliver customer-centric capabilities
• Delivery & Execution: Drive day-to-day execution of agents, agentic workflows & systems.
• Metrics & Evaluation: Define success metrics and evaluation frameworks for LLM-based tools. Champion rapid iteration and continuous
• improvement loops.
• Platform Translation: Act as a bridge between technical and non-technical stakeholders, ensuring all AI capabilities ladder up to customer
• value and OneTru's broader business objectives.
• Governance & Guardrails: Support responsible AI practices by defining clear boundaries

Qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable law, including the Los Angeles County Fair Chance Ordinance for Employers, the San Francisco Fair Chance Ordinance, Fair Chance Initiative for Hiring Ordinance, and the California Fair Chance Act.

Adherence to Company policies, sound judgment and trustworthiness, working safely, communicating respectfully, and safeguarding business operations, confidential and proprietary information, and the Company's reputation are also essential expectations of this position.

This is a hybrid position and involves regular performance of job responsibilities virtually as well as in-person at an assigned TU office location for a minimum of two days a week.

Benefits:

TransUnion provides flexible benefits including flexible time off for exempt associates, paid time off for non-exempt associates, up to 12 paid holidays per year, health benefits (including medical, dental, and vision plan options and health spending accounts), mental health support, disability benefits, up to 12 weeks of paid parental leave, adoption assistance, fertility planning coverage, legal benefits, long-term care insurance, commuter benefits, tuition reimbursement, charity gift matching, employee stock purchase plan, 401(k) retirement savings with employer match, and access to TransUnion's Employee Resource Groups. Spousal, domestic partner, and other eligible dependent coverage is available on select health and welfare plans.

We are committed to being a place where diversity is not only present, it is embraced. As an equal opportunity employer, all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability status, veteran status, genetic information, marital status, citizenship status, sexual orientation, gender identity or any other characteristic protected by law. Additionally, in accordance with Section 503 of the Rehabilitation Act of 1973 and the Vietnam Era Veterans' Readjustment Assistance Act of 1974, TransUnion takes affirmative action to employ and advance in employment qualified individuals with a disability and protected veterans in all levels of employment and develops annual affirmative action plans. Components of TransUnion's Affirmative Action Program for individuals with disabilities and protected veterans are available for review to any associate or applicant for employment upon request by contacting

Pay Scale Information :

The U.S. base salary range for this position is $82,700.00 - $120,000.00 annually. *The salary range for this position reflects a reasonable estimate of the range of compensation for this job. At TransUnion, actual compensation is based on careful consideration of additional factors such as (but not limited to) an individual's education, training, work experience, job-related skill set, location, and industry knowledge, as well as the scope and responsibilities of the position and market considerations.

Regular, fulltime non-sales positions may be eligible to participate in TransUnion's annual bonus plan. Certain positions may be also eligible for long-term incentives and other payments based on applicable company guidance and plan documents.

TransUnion's Internal Job Title:
Sr Consultant, Product Management

Company:
TransUnion LLC