Technology Specialist - Zoho

Pittsburgh, PA, US • Posted 16 days ago • Updated 11 hours ago

Full Time

On-site

Fitment

Dice Job Match Score™

⭐ Evaluating experience...

Job Details

Skills

Sales
Revenue Growth
Dashboard
Scripting
Business Process
Collaboration
Documentation
Data Dictionary
KPI
Management
Sprint
Analytics
Billing
Inventory
Apache Flex
Enterprise Resource Planning
Database
Soft Skills
Conflict Resolution
Problem Solving
Communication
Attention To Detail
Workflow
Analytical Skill
Screening
Scripting Language
Data Integrity
Data Cleansing
Auditing
Customer Relationship Management (CRM)
Oracle Linux

Summary

Zoho One Administrator /Developer
Remote
Potential for Contract Extension: Possible extension or contract-to-hire
Initiatives / Projects

Sales pathing and workflow automation

Impact / Function

Supports merchant payment provider processes, contributing to revenue growth

Industry Background

Technology background required

Roles and Responsibilities

Zoho One Administration: Manage, configure, and optimize the full suite of Zoho One applications. Customize modules, workflows, and blueprints, and maintain advanced dashboards and reports in Zoho Analytics to support data-driven decisions.
Deluge Scripting: Use Zoho Deluge scripting to create and maintain automation scripts that streamline business processes and automate repetitive tasks.
Automated Workflows & Blueprints: Design and implement workflows and blueprints to improve efficiency and ensure process consistency.
Business Requirements: Collaborate with department heads and stakeholders to translate business requirements into technical configurations, workflows, and reports.
Documentation: Develop a data dictionary to serve as the control center for all organizational terms, formulas, and KPIs.

Must-Have Technical Skills

Managing and configuring Zoho One products including CRM, Desk, Sign, Projects, Sprints, Analytics, Billing, Inventory, Books, and other related applications

Flex Skills / Nice-to-Have

Experience with other CRM/ERP platforms
Programming experience
Database experience

Soft Skills

Problem-Solving: Strong analytical skills with the ability to troubleshoot and resolve issues in Zoho
Communication: Clear written and verbal communication with technical and non-technical stakeholders
Attention to Detail: Ensures accuracy and consistency in configurations, workflows, and reports

Education / Certification

Required: Bachelor's degree in a technical or analytical field
Nice to have: Zoho Certified Administrator or Developer

Experience Level

Level 1: 1-3 years

Screening Questions

How familiar are you with Zoho's Deluge scripting language? Can you share an example of improving processes?
How do you ensure data integrity and consistency in Zoho CRM or Desk? What are your strategies for data cleansing and auditing?
Describe your experience with Zoho applications, especially CRM, Desk, and related tools.

Ref: #404-IT Pittsburgh

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.

Dice Id: 10295162
Position Id: 343537
Posted 16 days ago

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Technology Specialist - Zoho

Dice Job Match Score™

Job Details

Skills

Summary

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