US LBM is one of the leading and fastest growing distributors of specialty building materials in the United States, with a team of over 15,000 employees located throughout the country. Since our founding in 2009, we have acquired over 70 companies and have expanded to more than 500 locations serving 37 states. US LBM is a progressive organization that promotes a unique culture that focuses on the value of its customers and associates. Developing our people is critical to our strategy and fostering our culture of empowerment.
A Brief OverviewThe Support II - Cybersecurity Operations works under the general direction of the Manager of Cybersecurity Operations to perform duties in the areas of cybersecurity monitoring, Incident response, and threat defense. The ideal candidate has hands-on experience in threat detection, risk mitigation, and security operations, with the ability to collaborate across IT and business teams to strengthen our overall security posture.
Pay Rate: $35.00 - $40.00 per hour
What you will do- Continuously monitor security alerts, logs, and events from various security tools, including EDR (Endpoint Detection and Response), SIEM (Security Information and Event Management) systems, firewalls, intrusion detection systems, and endpoint security solutions.
- Identify and investigate security incidents, anomalies, and potential threats. Analyze patterns and trends to proactively detect security risks.
- Maintain incident logs, reports, and documentation related to security incidents, events, and response activities. Ensure that records are accurate and up to date.
Responsible for meeting related service goals and measures to ensure service levels are attained. - Responsible for providing accurate and timely completion of service requests, following up with approvers/requesters where necessary to meet service level objectives.
- Ensure IT Security policies and procedures are followed.
- Provide timely status updates as needed to the business and IT associates when working to complete requests.
- Ability to be discrete while handling confidential or personal data.
- Develop and maintain an advanced understanding of USLBM's use of technology.
- Maintain consistent and professional customer service and communication with the business and IT associates.
- Collaborate with colleagues to identify and remediate issues.
- Adopting/Developing work processes, best practices, and implement changes to streamline cybersecurity operations.
Required For All Jobs- Perform other duties as assigned.
- Comply with all policies and standards.
- Adheres to Company's commitment to workplace safety.
Education Qualifications- Bachelor's Degree or 4+ years of IT experience with an IT service organization.
- CompTIA Security +, and Network + certifications strongly preferred.
Experience Qualifications- Knowledge of Active Directory and Microsoft O365 is required.
- Experience supporting business users in a Cybersecurity role required.
- Knowledge of Azure/Entra is a plus.
Skills and Abilities- Attention to detail and inputting accurate information is an absolute must.
- Strong knowledge of Microsoft Defender XDR
- Knowledge of other Microsoft Security Technologies
- Familiarity with security tools and technologies, including SIEM systems, Endpoint detection and response, Content filtering, Vulnerability scanning, and Network protection tools.
- Familiarity with SOAR capabilities
Travel Requirements- Less than 10% travel, overnight if needed.
US LBM Holdings, LLC, is an equal-opportunity employer. We do not discriminate on the basis of race, color, religion, creed, national origin or ancestry, sex, age, physical or mental disability, veteran or military status, genetic information, sexual orientation, gender identity, marital status, military status, order of protection status, or any other legally recognized protected basis under federal, state, or local law.
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