10+ overall Cards & Payments domain Experience - experience in the payments domain, with a focus on card transaction systems.In-depth knowledge of ISO 8583, EMV standards, and card scheme protocols.Strong understanding of card transaction flows and ISO 8583 message formats.Experience working with card simulators (e.g., Paragon, Finsim, Paysim, Neapay, FIME, B2) or similar tools.Understanding of at least one core Acquiring platform (Base24 & Switch) or core Issuing platform (VisionPLUS, Triumph,
Payments Support Manager L1/L2/L3 Operations Location: United States RemoteEmployment Type: Full-TimeExperience Level: Senior (Typically 12+ years of relevant experience)Industry: Banking, Financial Services, and PaymentsPosition Summary We are seeking a seasoned Production Support Leader to manage and drive support operations across critical banking and payment systems. The ideal candidate will lead L1, L2, and L3 support teams, ensure high system availability, and work closely with engineeri