Client Service Manager Jobs in Boston, MA

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ServiceNow Technical Consultant (TCs)

Appic Solutions

•

Remote

Full-time

ServiceNow Technical Consultant (TCs) **NOT OPEN FOR C2C-ONLY OPEN FOR W2 FULL TIME SEEKERS LOCATION: REMOTE Job Titles + Descriptions We are seeking candidates focused on ensuring that ServiceNow and the underlying IT infrastructure are running smoothly and securely. Heavy technical background of implementations including configuring, customizing, and integrating ServiceNow. Previous experience in the Healthcare and Insurance domains is a big plus! MUST HAVE/REQUIRED Certifications + ServiceNo
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Posted 16 days ago

Senior Business Development Specialist

Intellect Quest LLC

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Remote

Full-time, Third Party

Job Family - Sales Position Name Senior Business Development Specialist Position Title Senior Business Development Specialist Location Remote Purpose of Position - Responsible for executing strategic outreach initiatives across global regions to identify, engage, and qualify enterprise-level prospects. This role is essential in developing new business by generating high-quality leads, arranging meetings with key decision-makers, and contributing to pipeline growth. The ideal candidate will
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Posted 14 days ago

SAP Test Lead or SAP Test Manager with ISU/Utilities

3S Business Corporation Inc.

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Remote

Third Party, Contract

Job Title: SAP Test Lead with ISU Location Remote Demand on Travel (Expenses paid) C2C/W2 EXP 12+ Main skills- SAP Test Lead or SAP Test Manager with ISU/Utilities Job Summary: We are seeking a highly skilled and experienced SAP ISU Test Lead to lead the testing efforts for our SAP ISU (Industry Solution Utilities) implementation and enhancements. The ideal candidate will have a deep understanding of the SAP ISU module, hands-on experience in functional testing, and leadership abilities to mana
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Posted 2 hours ago

Arity - Geospatial Data Science Manager

Allstate Insurance Company

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Remote

Full-time

At Allstate, great things happen when our people work together to protect families and their belongings from life's uncertainties. And for more than 90 years our innovative drive has kept us a step ahead of our customers' evolving needs. From advocating for seat belts, air bags and graduated driving laws, to being an industry leader in pricing sophistication, telematics, and, more recently, device and identity protection. Job Description Arity was founded by The Allstate Corporation, which means
Posted 27 days ago | Updated 7 hours ago

Clinical Provider Account Manager

Pegasus Knowledge Solutions

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Remote

Full-time

Responsibilities: The Clinical Provider Account Manager is responsible for building and maintaining strong relationships with assigned providers, acting as their main point of contact to address inquiries, resolve issues, and ensure high-quality service delivery. Key responsibilities include: Client Relationship Management: Strengthening provider relationships, managing communication, and mitigating risks.Account Management: Overseeing provider satisfaction, implementing new sites and services,
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Posted 9 days ago | Updated 9 days ago

Sr. Front End Developer - UI/UX focus - W2

Amiseq Inc.

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Remote

Contract

Job Description: Job Description: As a Senior Frontend Developer with UI/UX focus, you will drive frontend architecture and user experience for a high-impact business application. You'll play a crucial role in frontend foundations, UI/UX optimization, and performance enhancement for a sophisticated web platform. Your responsibilities include managing build systems, component libraries, and implementing user interface improvements that directly impact business operations. You'll collaborate with
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Posted 30 days ago

Senior Application Engineer, Refrigeration

Copeland

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Remote

Full-time

About Us We are a global climate technologies company engineered for sustainability. We create sustainable and efficient residential, commercial and industrial spaces through HVACR technologies. We protect temperature-sensitive goods throughout the cold chain. And we bring comfort to people globally. Best-in-class engineering, design and manufacturing combined with category-leading brands in compression, controls, software and monitoring solutions result in next-generation climate technology th
Posted 20 days ago | Updated 7 hours ago

Veeva Presales Consultant

NexInfo Solutions, Inc.

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Remote

Contract

Title: Veeva Presales ConsultantLocation: Remote Client Engagement & SolutioningEngage with potential clients to understand their business challenges, current system landscape, and digital transformation needs.Lead discovery sessions to gather functional and technical requirements relevant to Veeva Vault solutions (e.g., Veeva CRM, Vault Quality Docs, RIM, eTMF, PromoMats, etc.).Articulate the value proposition of Veeva products and services in the context of customer-specific use cases.Content
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Posted 16 days ago | Updated 1 hour ago

Customer Success Analyst

HonorVet Technologies

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Remote

Contract

Job Title: Customer Support Analyst Location: Remote Duration: 6+ Months What you get to do in this role: Go To Market Support Analyst - This person will be responsible for assisting in various areas of Sales Support, including maintain our Excel Order Form used in Brazil, Updating our terms and conditions in our sales quote to order tool, and various project management efforts across our lead to cash systems and tools.Skills: In order to qualify for and be successful in this role, you should h
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Posted 2 days ago

Golang Developer - Remote (Candidate must be a resident of Seattle, WA or Relocate)

Techsunsoft

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Remote or Seattle, Washington, USA

Contract

NOTE: Internship experience not included - only experience post-bachelor s degree is considered for OPT Candidates)Title - Golang Developer Location: Remote (Candidate must be a resident of Seattle, WA or Relocate) Work Type: W2 Contract onlyVisa Status: Any visa can work (Except CPT) Experience: 6+ Years Job Description:As an engineer on the team, you will help us migrate existing infrastructure to a new Customer Success Platform. You will also be responsible for maintaining and supporting our
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Posted 13 days ago | Updated 8 days ago

Indirect Service Channel Onboarding Coordinator

Sunrise Systems, Inc.

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Remote

Contract

Job Title: Indirect Service Channel Onboarding Coordinator Job ID: 25-09164 Location: 100% Remote (Candidates can be in any US times zones. Do not submit anyone in Alaska or Hawaii.) Duration: 04 months on W2 Contract Description: Seeking a Channel Partner Onboarding Specialist to support the onboarding of ~70 global indirect partners for a medical device division. Role involves process testing, training, and CRM user support. Responsibilities: Train and support partners on service processes via
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Posted 6 days ago | Updated 2 days ago

ServiceNow Lead ITSM Business Process Consultant (BPC)

Appic Solutions

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Remote

Full-time

ServiceNow Lead ITSM Business Process Consultant (BPC) **NOT OPEN FOR C2C-ONLY OPEN FOR W2 FULL TIME SEEKERS LOCATION: REMOTE Job Description: Seeking a strong lead ITSM BPC to perform ITSM Process Assessment, document results, conduct workshop sessions, document stories and provide advisory support. Most be a strong communicator and able to work independently. Healthcare experience is plus. We are seeking candidates that are focused on optimizing business processes using the ServiceNow Platf
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Posted 16 days ago | Updated 16 days ago

Remote Customer Service Representative Supporting Veterans!

Infinite Computer Solutions (ICS)

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Remote

Contract

Position: CSR Location: Remote Timing of work 6:00 AM to 7:00 PM in Pacific Time Zone (8-hour rotational shift) Monday to Saturday (Rotational 5 days per week ) JD: The Customer Service Agent/Representative (CSR) is a pivotal role within the Contact Center who receives, investigates and resolves customer inquiries originating primarily from phone, but also fax, email, chat and other communications channels. The CSR provides support on general inquiries from Veterans on the MDE process and Vete
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Posted 44 days ago | Updated 4 days ago

Voice/Phone and Cloud Contact Center Technology Architect

Data-Core Systems, Inc.

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Remote

Full-time, Third Party

RESPONSIBILITIES Design and implement voice and contact center solutions including Natural Language IVR, and agent assist voice call.Migrate from on prem contact center to cloud hosted contact center as a service provider in a PCI compliant environmentPlan, document, and support the configuration of contact center supporting solutionsCreate detailed solution designs and documentation that supports the development, implementation, and operations of enterprise-class SaaS/CCaaS solutions with seaml
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Posted 4 hours ago

Voice/Phone and Cloud Contact Center Technology Architect

Data-Core Systems, Inc.

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Remote

Full-time, Third Party

RESPONSIBILITIES Design and implement voice and contact center solutions including Natural Language IVR, and agent assist voice call.Migrate from on prem contact center to cloud hosted contact center as a service provider in a PCI compliant environmentPlan, document, and support the configuration of contact center supporting solutionsCreate detailed solution designs and documentation that supports the development, implementation, and operations of enterprise-class SaaS/CCaaS solutions with seaml
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Posted 4 hours ago

Enterprise IT Operations Specialist - ONSITE

Chandra Technologies, Inc.

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Remote

Contract

Job Description: Crop to Crop resumes are accepted Position: Enterprise IT Operations Specialist (Technology Specialist) Responsibilities: Provide IT support for Microsoft Active Directory and other Microsoft platforms via web-based solutions.Collaborate with customers, service desk, and technical services.Diagnose and resolve technical issues.Document each task.Escalate complex issues as needed.Handle hardware and software installations, repairs, maintenance, and upgrades.Ensure follow-up servi
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Posted 8 days ago

Power BI/SQL Report Writer

Florida State University Foundation

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Remote

Full-time

Job ID: 60513 Position Number: 00082416 Job Title: Power BI/SQL Report Writer Department: ITS Campus 108012 Location: Remote Responsibilities The Power BI/SQL Report Writer is responsible for the fulfillment of data and report requests, providing end user support, investigating and resolving transactional and data-related issues of enterprise constituent relationship management (CRM) software, associated databases and data warehouses and other associated products. Report Writing Utilizing Micros
Posted 20 days ago

Senior Specialist, Data Science

Merck & Company Inc

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Remote or South San Francisco, California, USA

Full-time

Job Description Are you passionate about leveraging cutting-edge AI/ML technologies to revolutionize drug discovery and development? The Pharmacokinetics, Dynamics, Metabolism, and Bioanalytics (PDMB) department of Research Laboratories is seeking a Senior Scientist specializing in AI/ML to support efforts in transforming the way PDMB leads the assessment of drug candidates. The successful candidate will join a dynamic Data Science team focused on bringing AI/ML approaches to bear to improve th
Posted 46 days ago | Updated 7 hours ago

Salesforce Data Cloud Architect

Reveille Technologies

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Remote

Contract, Third Party

Required Qualifications 10+ years of Salesforce experience, including end-to-end implementations (especially Sales Cloud).Bachelor s degree in computer science, Software Engineering, or equivalent.Proficiency in Apex/VF, Lightning Web Components, Aura, and JavaScript-based frameworks (React, Angular, jQuery).Experience integrating with APIs (SOAP/REST) and middleware (Kafka, Informatica, Tibco).Competent with SOQL, Test-Driven Development, and front-end debugging.Solid understanding of source co
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Posted 7 days ago

Associate Director, Systems Integration Developer

Mass General Brigham

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Remote or Somerville, Massachusetts, USA

Full-time

Site: The Brigham and Women's Hospital, Inc. Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to b
Posted 60+ days ago | Updated 7 hours ago