Contact center Jobs

Refine Results
21 - 34 of 34 Jobs

Cloud Engineer - Cloud Contact Center Engineer

APN Software Services, Inc

•

Lansing, Michigan, USA

Contract

Title: Cloud Engineer - Cloud Contact Center Engineer Location: Lansing, MI, 48933 hybrid Duration: 1 year with possible extension POSITION SUMMARY: Role description: NICE CXONE InContact Contact Center Engineer -- This is a technical lead role working with cross-functional teams and agency business teams to support and implement complex agency contact center solutions. Specifics below: Confident in a client facing role and possess the ability to manage multiple stakeholders. Coordinate and perf
Easy Apply
Posted 56 days ago | Updated 24 days ago

Contact Center: Solution Architect

Net Orbit Inc

•

Chicago, Illinois, USA

Contract, Third Party

Job Title: Contact Center: Solution Architect Location : Chicago IL Role and Responsibilities The client is seeking an experienced and dedicated Contact Center Solution Architect to join our dynamic team. The ideal candidate will have extensive experience in architecting, designing, deploying, and managing scalable, secure, and reliable Contact center solutions. The role involves working closely with clients, stakeholders, and internal teams to deliver innovative cloud-based solutions that mee
Easy Apply
Posted 38 days ago | Updated moments ago

NICE CXONE InContact Contact Center Engineer

APN Software Services, Inc

•

Lansing, Michigan, USA

Contract

Job Title - NICE CXONE InContact Contact Center Engineer Location - Lansing MI Length - Contract (12 Months+) Overview - Top Skill & Years of Experience Required: Looking for an Engineer to code on the NICE CXone platform Knowledge of Nice InContact CXone (ACD, IVR, Auto Dialer, OMNIChannel, WFM, Studio, Interaction Analytics, POCs & Auto Attendant) [5+ years of experience preferred]NICE CXOne Studio experience [3+ years of experience preferred]Ability to program in one or more of the following
Easy Apply
Posted 60+ days ago | Updated 5 days ago

Technical Lead - Salesforce Service Cloud & Genesys Contact Center Int

Specialty Company

•

Remote or Detroit, Michigan, USA

Full-time

Job DescriptionJob DescriptionPosition Title: Technical Lead Salesforce Service Cloud & Genesys Contact Center Integration Location: Remote Employment Type: Full-Time or Contract Role Overview We are looking for an experienced and dynamic Technical Lead to spearhead the design and implementation of advanced customer service solutions. This role demands a deep expertise in Salesforce Service Cloud and a strong background in Genesys Contact Center technologies, with a focus on creating seamless, i
Posted 1 day ago | Updated 2 hours ago

Technical Lead - Salesforce Service Cloud & Genesys Contact Center Int

Specialty Company

•

Remote or Chicago, Illinois, USA

Full-time

Job DescriptionJob DescriptionPosition Title: Technical Lead Salesforce Service Cloud & Genesys Contact Center Integration Location: Remote Employment Type: Full-Time or Contract Role Overview We are looking for an experienced and dynamic Technical Lead to spearhead the design and implementation of advanced customer service solutions. This role demands a deep expertise in Salesforce Service Cloud and a strong background in Genesys Contact Center technologies, with a focus on creating seamless, i
Posted 3 days ago | Updated 2 hours ago

Technical Lead - Salesforce Service Cloud & Genesys Contact Center Int

Specialty Company

•

Remote or Indianapolis, Indiana, USA

Full-time

Job DescriptionJob DescriptionPosition Title: Technical Lead Salesforce Service Cloud & Genesys Contact Center Integration Location: Remote Employment Type: Full-Time or Contract Role Overview We are looking for an experienced and dynamic Technical Lead to spearhead the design and implementation of advanced customer service solutions. This role demands a deep expertise in Salesforce Service Cloud and a strong background in Genesys Contact Center technologies, with a focus on creating seamless, i
Posted 3 days ago | Updated 2 hours ago

IT - Technology Analyst | Network | Contact Center Speech Technologies

Sysmind, LLC

•

Bethpage, New York, USA

Contract

Job title: NOC Surveillance Operator (Network Support) Primary skills/experience Network alarm monitoring DHCP, TCP/IP Cisco routers, switches How are tperson primary skills/experience applied? NOC operation and ticket management Secondary skills/experience Remedy ticketing Cisco, Arris CMTS, Cable modems, UCS Wi-Fi, VOIP, WAN etc. How are tperson primary skills/experience applied? NOC operation and ticket management Detailed Job Description: 1. Perform basic network support including cond
Easy Apply
Posted 27 days ago | Updated 17 hours ago

Product Manager - Contact Center Platform Deployment

CDC Foundation

•

Remote

Full-time

Overview The Product Manager will lead the delivery of high-quality products and systems that improve the availability and use of public health data to inform decision making. This role is aligned to the Workforce Acceleration Initiative (WAI). WAI is a federally funded CDC Foundation program with the goal of helping the nation s public health agencies by providing them with the technology and data experts they need to accelerate their information system improvements.Working within Rhode Island
Posted 55 days ago | Updated 19 days ago

Contact Center Technology Manager

ISN Corporation

•

Oklahoma City, Oklahoma, USA

Full-time

Job DescriptionJob DescriptionCompany Description Company Description Headquartered in Bethesda, Maryland, ISN Corporation is a nationwide provider of specialized professional services to Federal government agencies. ISN's portfolio includes work with over 100 Federal agencies. ISN Corporation has been awarded a place in the Washington Business Journal's list of the 50 Fastest Growing Government Contractors. ISN is also on the Business Inc. Magazine's 5000 List of Fastest Growing Private Compan
Posted 18 days ago | Updated 7 hours ago

Contact Center Technology Architect

Cyber Space Technologies LLC

•

Burbank, California, USA

Contract, Third Party

Job Title :Contact Center Technology Architect Location: Burbank CA ( Onsite ) Responsibilities: Design comprehensive contact center solutions integrating telephony, chat, email, and social media channels. Experience in implementing CRM solutions (Salesforce, Sprinklr, etc.) Evaluate and integrate industry-leading systems such as Avaya, NICE, and Zendesk to enhance operations. Enable seamless omnichannel communication to ensure consistent customer experiences. Implement AI and automation s
Easy Apply
Posted 60+ days ago | Updated 8 hours ago

Associate Director, IT/Cloud Consulting, Amazon Connect Contact Center

Kyndryl

•

Remote or Boulder, Colorado, USA

Full-time

Who We Are At Kyndryl, we design, build, manage and modernize the mission-critical technology systems that the world depends on every day. So why work at Kyndryl? We are always moving forward - always pushing ourselves to go further in our efforts to build a more equitable, inclusive world for our employees, our customers and our communities. The Role This role is for you if you are passionate about modernizing the infrastructure and creating an exceptional employee experience - making their
Posted 20 days ago | Updated 17 hours ago

AVP, NA Contact Center Deputy Product Owner

Chubb

•

Lebanon, Pennsylvania, USA

Full-time

Job Description Chubb currently has a great opportunity for an Assistant Vice President, Contact Center Deputy Product Owner. Reporting to the Vice President, North America Contact Center Product Owner, this newly created role will be responsible for execution and delivery of the North America Contact Center initiatives, both strategic and continuous improvement. The North America Operations team plays a critical role in delivering an exceptional customer experience efficiently. As part of this
Posted 1 day ago

IVR Developer - Amazon Connect Contact Center - 100% REMOTE

Zeektek

•

Remote

Contract

We have a 6 month contract to hire for an AWS Connect Developer who is fluent in Spanish. Spanish is required for the development with IVR's and Lex Chatbot. The position is 100% remote. day to day responsibilities:Participate in the design, development and delivery of solutions on IVR solutionDevelop efficient and high-performance call flowsCreate unit tests to maximize code coverage and cover end to end business scenariosSupport existing architecture and codeDocuments call flows and design as
Easy Apply
Posted 60+ days ago | Updated 7 days ago

Contact Centre PM

Georgia IT

•

Schaumburg, Illinois, USA

Contract

Position: Contact Centre PM Location: Schaumburg, IL (3 days onsite) Duration: 6 Months Job Description: We are looking for an experienced Genesys Contact Centre Project Manager to lead and manage the implementation and optimization of contact center solutions. The ideal candidate will have strong expertise with the Genesys platform, excellent project management skills, and a deep understanding of contact center operations. Responsibilities: Oversee the deployment and management of Genesys conta
Easy Apply
Posted 21 days ago