Job Title Desktop Support Specialist Job Description Summary POSITION PURPOSE Resolve incidents escalated from first line of support as well as the internal tech/genius bar and assist end users with technology adoption within an assigned market. Incident resolution must be done in alignment with internal incident, change, configuration, and project management processes while adhering to established Service Level Agreements. Job Description JOB DESCRIPTION Job Position: Desktop Support Special
Job Title: Technical Support Specialist Location - Austin, TX Duration: 3 months Pay Range: $18 - $20 (Note: It is not remote. 50% will be field work) Must Have's: 1+ year working in a desktop support role - Knowledge with Active Directory and scripting on the backend is ideal Ability/willing to travel all over the US to different client sites