Hybrid in Austin, Texas
•
3d ago
WORK DESCRIPTION: Primary Roles and Responsibilities Technical SupportProvide advanced and escalated technology service supportperform complex hardware, software, and applications support and preventative maintenanceLog tickets (from phone calls, e-mail, voicemail, walk-ins) with appropriate content, priorities, impact, etc.Triage and troubleshoot customer issues; Escalation point as Tier 1/2 SupportImplement support via Microsoft Active DirectoryPerform enterprise desktop installations and upda
Easy Apply
Contract, Third Party
Depends on Experience