Genesys CX Developer jobs in Charlotte, NC

Charlotte, North Carolina

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Today

Mandatory: Design and Development experience in Genesys Cloud CX and Genesys Architecture. Experience in Softphone API integration with Genesys CX. Experience in Genesy SDK. Experience in Genesys Cloud CX administration, configuration and implementation. Strong experience Node.JS/ Rest ,SOAP and Genesys APIs. Experience creating dashboards for monitoring queue activity, agent performance and interactions. Strong Experience in Gensys Cloud admin and configurations including contact center, teleph

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Full-time

Genesys CX Developer

Remote

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24d ago

Job Description:We are seeking an experienced Genesys Developer with strong hands-on expertise in Genesys Cloud CX and Bot Development. The ideal candidate will be responsible for designing, developing, and maintaining customer experience (CX) solutions using Genesys Cloud tools and integrations with bots and automation systems. Key Responsibilities:Design, develop, and implement contact center solutions using Genesys Cloud CX. Build and customize chatbots, voice bots, and virtual assistants usi

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Contract, Third Party

$100,000 - $120,000

Genesys Developer at Charlotte, NC / Plano, TX /Atlanta, GA || Onsite from day 1st || Full Time

Charlotte, North Carolina

•

Today

Genesys Developer Charlotte, NC / Plano, TX /Atlanta, GA Onsite from day 1st Full Time Overview: Skill: Genesys Developer 10+ years of development and Implementation experience with contact center solutions On-premise and Cloud. Genesys Cloud, Engage, NICE, Virtual Hold, Cloud computing (AWS, Azure), Containerization (Docker, Kubernetes). Configure and troubleshoot Genesys software and hardware components. Integrate Genesys with Third-party applications and Systems. Strong development experie

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Full-time

Sr Genesys Developer

Remote

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7d ago

We are hiring for Job for Sr Genesys Developer Title : Sr Genesys Developer Required Skills : Advance genesys architect flow" , "Cloud CX" , API , Routing AND "Web Messaging" Location : Fully Remote role Please email me your resume at or call Job Description: Job Description: - Minimum 3-5 years of application development experience implementing multichannel self-service/IVR and Omni-Channel Orchestration Routing on Genesys Cloud CX. - Functional and hands-on experience on development on Voi

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Full-time

Depends on Experience

[W2/C2C] IVR Chatbot Developer (Genesys focus)

Remote or Hybrid in Newark, New Jersey

•

Yesterday

In this cutting-edge role, the IVR Bot Developer will contribute to our mission of providing a seamless self-service experience, minimizing the need for live assistance. This developer will be building self-service into the IVR Bot. The ideal candidate has experience with complex projects (we are designing intuitive solutions that allow callers to communicate naturally and efficiently, beyond simple menu selections). Key skills/experiences include Self-Service, API, Conversational Bot Requireme

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Contract, Third Party

Depends on Experience

VR Chatbot Developer (Genesys Focus)

Remote

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5d ago

This position is 100% remote 3 5 years of hands-on development experience with Genesys Cloud CX, focusing on multichannel self-service, IVR, and omnichannel orchestration.Strong experience developing Voice and Non-Voice (SMS, Email, Chat, Voice Bot) applications using Genesys Architect.Deep understanding of Genesys Framework, system integrations (internal/external), and deployment best practices.Proven delivery of speech-based self-service solutions with dynamic menus based on customer treatment

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Third Party, Contract

$50 - $60

Genesys Chatbot consultant/IVR Developer- Remote

Remote

•

Yesterday

HireX is the North American leader for People Solutions. A key player in the contingent staffing market, HireX provides unrivalled expertise in matching top talent with the most sought after North American employers. Hello, Hope you are doing well! Please do let me know if you are interested in the below role we have with our client. Please share me your updated resume. Genesys Chatbot consultant 12 Months Contract Minimum Remote Video hire Responsibilities - Minimum 3-5 years of application de

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Contract, Third Party

Depends on Experience

Genesys Developer Chatbot & XML Integration

Remote

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5d ago

This position is 100% remote Experience implementing self-service IVR and Omnichannel Routing using Genesys Cloud CX.Expertise in building and customizing Chatbots and Voice Bots via Genesys Architect Bot Flows.Strong functional knowledge across Voice, SMS, Chat, Email, and Bot integration use cases.Experience with XML scripting, custom logic flows, and backend integrations.Delivery experience in speech analytics, dynamic menus, and customer interaction design.Certified Genesys Cloud CX professi

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Contract, Third Party

$50 - $60

Genesys Engage Engineer

Charlotte, North Carolina

•

Today

Location: Charlotte, NC Description: Genesys Engage Engineer Charlotte, NC - Hybrid onsite 3 days 12-24 Month Contract Job Title: Software Engineer - Genesys Engage (Contingent Resource) Job Description: As a contingent resource, you will consult on complex, large-scale engineering initiatives with broad impact. You'll analyze multifaceted challenges requiring deep technical expertise and strategic thinking, particularly in the deployment and management of Genesys Engage On-Premise applica

Contract

Genesys Engage CTI IVR Engineer

Charlotte, North Carolina

•

Today

Outstanding long-term contract opportunity! A well-known Financial Services Company is looking for a Genesys Engage Engineer in Charlotte, NC Irving TX, Minneapolis MN, (Hybrid). Work with the brightest minds at one of the largest financial institutions in the world. This is a long-term contract opportunity that includes a competitive benefit package! Our client has been around for over 150 years and is continuously innovating in today's digital age. If you want to work for a company that is not

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Full-time

69.5/hr - 78.31/hr

CCaaS Business Analyst ( Genesys)

Remote

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12d ago

CCaaS Business Analyst ( Genesys)Location: US and Canada (Remote)Department: IT/Business AnalysisJob Summary:The Business Analyst will play a crucial role in building and defining the requirements for the launch of the Genesys Contact Center as a Service (CCaaS) solution. This role involves working closely with stakeholders to gather, analyze, and document business requirements, ensuring that the implementation aligns with organizational goals and customer needs.Key Responsibilities:Requirement

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Full-time

$90,000 - $100,000

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Genesys CX Developer jobs in Charlotte, NC, USA