Help desk Jobs in Kentucky

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Help Desk Operations Manager

GovCIO

•

Fort Knox, Kentucky, USA

Full-time

Overview GovCIO is currently hiring for a Help Desk Operations Manager. This position will be located in Fort Knox and will be an on site position. Responsibilities The ideal candidate should be experienced in all phases of software systems and application development: Ensures optimal application functionality by configuring systems and applications. Prioritizes customer queries and escalating serious technical issues to developers. Documents error reports, monitoring performance metrics, a
Posted 60+ days ago | Updated 4 hours ago

IT Help Desk Specialist - Remote

Mayo Clinic

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Remote or Rochester, Minnesota, USA

Full-time

Job Description The role of the Help Desk Specialist position is to act as the initial support contact for problems or other reported issues regarding computers and related technologies from internal staff. The specialist is expected to troubleshoot, resolve or escalate those problems or incidents correctly, and document all of the foregoing. Of critical importance is for the specialist to have excellent interpersonal communication skills to support the delivery of outstanding customer service
Posted 2 days ago | Updated 7 hours ago

Help Desk Admin

Kforce Technology Staffing

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Remote or Houston, Texas, USA

Contract

RESPONSIBILITIES: Kforce has a client that is seeking a motivated and skilled Remote (working CST and living in Utah or Houston) Help Desk Admin to join our team on a 6-12-month contract. The ideal candidate will have a strong troubleshooting mindset, be driven, and possess basic IT knowledge. This role is crucial in providing excellent customer support and ensuring the smooth operation of our help desk during this transitional period. Key Responsibilities: * Help Desk Admin will provide techni
Posted 4 days ago | Updated moments ago

Help Desk with Atlassian Jira ,Testing,CRM and UAT

TranSquared inc

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Remote

Contract

Hi, Job Title:- Help Desk and Operations Location:-100%REMOTE Duration:-Long terms DESCRIPTION OF SERVICES The services of 1 Product Support Analyst 2, hereafter referred to as Candidate(s), who meets the general qualifications of Product Support Analyst 2, Technical Services, Help Desk and Operations and the specifications outlined in this document. 5-7 years of experience in the field or in a related area. Familiar with standard concepts, practices, and procedures within a particularular fiel
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Posted 6 days ago

SAP Basis Help Desk Analyst

Johnson Technology Systems Inc (JTSI)

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Remote

Full-time

Company Name: - JTSi (Johnson Technology Systems, Inc.) Title: SAP Basis Help Desk Analyst Location: Remote Citizenship: US Job Description: The SAP Basis Junior Consultant will be responsible for assisting in the administration, maintenance, and support of JTSi clients' SAP systems. The SAP Basis Junior Consultant will work closely with SAP Senior Basis consultants to ensure SAP systems operate reliably and efficiently and to maintain the integrity of the SAP environment. He/She will be worki
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Posted 5 days ago

Help Desk Analyst I

Robert Half

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Remote or Allentown, Pennsylvania, USA

Contract

Description We are offering a long term contract employment opportunity for a Help Desk Analyst I in ALLENTOWN, Pennsylvania. In this role, you will be the first contact for users, assisting with a variety of hardware, software, and network issues. You will be responsible for monitoring, troubleshooting, and maintaining infrastructure and applications that support both internal and client business operations. This role requires strong problem-solving skills, technical expertise, attention to det
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Posted 14 days ago | Updated 4 hours ago

Help Desk Knowledge Manager

Highlight Technologies

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Remote

Full-time

Highlight is seeking a Knowledge Manager to support a contact center for a federal civilian customer. This position is fully remote. Responsibilities Maintain contact center knowledge management processes related to content analysis, document management, data capture, portal operations & maintenance, shared storage locations and data warehousingDevelop Standard Operating Procedures (SOPs) as they related to Knowledge ManagementDevelop knowledge training programs for staff on how to use the KM IT
Posted 27 days ago

Help Desk Analyst

Robert Half

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Remote or Philadelphia, Pennsylvania, USA

Contract

Description We are offering a long-term contract employment opportunity for a Help Desk Analyst in the healthcare, hospitals, and social assistance industry located in Philadelphia, Pennsylvania. As a Help Desk Analyst, you will be responsible for supporting users across the health system, managing patient portal issues, and ensuring a high level of customer service. Responsibilities: Address user issues across all departments within the health system, including corporate and hospital department
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Posted 13 days ago | Updated 4 hours ago

Remote Helpdesk Support Analyst

Apex Systems

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Remote or Quincy, Massachusetts, USA

Full-time

Job#: 2065895 Job Description: Help Desk Technician - Remote Long term Contract Apex Systems is seeking multiple Help Desk Technicians to join the team our team supporting a large Financial Service institution! If you are willing to learn and enhance you technical skills please apply or send your resume to ESSENTIAL DUTIES and RESPONSIBILITIES: Answering calls and chats from team members, assisting them with problems, entering problems into the help desk ticketing system, and escalating all c
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Posted 12 days ago | Updated 8 hours ago

Systems Engineers or IT Support Engineer

MSys Technologies - USA

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Remote or Indianapolis, Indiana, USA

Contract

Hi, My Name is Manjunatha and I represent MSys Technologies, a Minority Certified , Alpharetta, GA-based global firm founded in 2007. At MSys, we specialize in Staff Augmentation, Product engineering, and Technology services.We are a Product engineering and Technology services company with a wide client base in the US. Please find below the job details and let me know your interest at Title: Systems Engineers or IT Support Engineer Location: Indianapolis, IN Duration: 6 months contract Descripti
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Posted 24 days ago

Level 1 SAP Basis Help Desk Analyst

Johnson Technology Systems Inc (JTSI)

•

Remote

Full-time

We are hiring candidates for Level 1 SAP Basis Help Desk Analyst to support our Client. Company Name: - JTSi (Johnson Technology Systems, Inc.) Title: Level 1 SAP Basis Help Desk Analyst Location: Remote Citizenship: US Job Description: The SAP Basis Junior Consultant will be responsible for assisting in the administration, maintenance, and support of JTSi clients' SAP systems. The SAP Basis Junior Consultant will work closely with SAP Senior Basis consultants to ensure SAP systems operate r
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Posted 60+ days ago | Updated 5 days ago

Remote Helpdesk Support Technician (Active Directory)

The Reynolds and Reynolds Company

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Remote or Raleigh, North Carolina, USA

Full-time

Position description: *This is a remote position* *Shift: Monday-Friday 8am-5pm EST, Tuesday- Saturday 8am-5pm EST or Monday-Friday 1pm-10pm EST* Proton Dealership IT, an affiliate of Reynolds and Reynolds, is looking for a customer driven IT Helpdesk Support Technician. In this role you will be the first line of contact for all customers and will be tasked with solving a variety of client issues with rapid resolution. As an IT Helpdesk Support Technician you will focus on strengthening client
Posted 60+ days ago | Updated 7 hours ago

Remote Helpdesk Support Technician (Active Directory)

The Reynolds and Reynolds Company

•

Remote or Charlotte, North Carolina, USA

Full-time

Position description: *This is a remote position* *Shift: Monday-Friday 8am-5pm EST, Tuesday- Saturday 8am-5pm EST or Monday-Friday 1pm-10pm EST* Proton Dealership IT, an affiliate of Reynolds and Reynolds, is looking for a customer driven IT Helpdesk Support Technician. In this role you will be the first line of contact for all customers and will be tasked with solving a variety of client issues with rapid resolution. As an IT Helpdesk Support Technician you will focus on strengthening client
Posted 60+ days ago | Updated 7 hours ago

Mid-level Administrator

GovCIO

•

Fort Knox, Kentucky, USA

Full-time

Overview GovCIO is currently hiring for a Mid-level Administrator. This position will be located in Fort Knox, KY and is an on-site role. Responsibilities Monitors, controls, and isolates problems in a data communications network. Monitors all network activity. Activates/deactivates network lines according to established schedules. Performs first- and/or second-level problem determination (first level is help desk). Interfaces with users and/or network vendors. Installs and maintains network
Posted 26 days ago | Updated 4 hours ago

Service Desk Analyst

Kforce Technology Staffing

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Remote or Boston, Massachusetts, USA

Contract

RESPONSIBILITIES: Kforce has a client that is seeking a Service Desk Analyst in Boston, MA. Responsibilities: * Service Desk Analyst will provide first-line technical support to end-users via phone, email, or chat; Troubleshoot and resolve hardware, software, and network-related issues promptly and effectively * Analyze problems reported by end-users, identify root causes, and implement solutions or escalate issues to the appropriate IT support teams for further investigation and resolution *
Posted 7 days ago | Updated moments ago

Service Support Analyst Mid/Medicaid Provider Relations Specialist

Sunrise Systems, Inc.

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Remote

Contract

Job Title: Service Support Analyst Mid/Medicaid Provider Relations Specialist Job ID: 25-07008 Location: Remote Duration: 12 Months On Contract Key Responsibilities: Serve as the first point of contact for healthcare providers regarding questions about their connection to Client.Assist in the onboarding and enrollment of new provider organizations, ensuring successful integration with the health information exchange.Investigate provider-reported issues related to system access, connectivity, and
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Posted 5 days ago | Updated 13 hours ago

Delmia/IQMS Systems Analyst

Marmon Holdings Inc

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Remote or Harrisburg, North Carolina, USA

Full-time

WILBERT INC As a part of the global industrial organization Marmon Holdings-which is backed by Berkshire Hathaway-you'll be doing things that matter, leading at every level, and winning a better way. We're committed to making a positive impact on the world, providing you with diverse learning and working opportunities, and fostering a culture where everyone's empowered to be their best. Primary Responsibilities: Perform ERP IT related activities, including, but not limited to the following: P
Posted 9 days ago | Updated 7 hours ago

Senior Salesforce Business Analyst

Kforce Technology Staffing

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Remote or Acton, Massachusetts, USA

Contract

RESPONSIBILITIES: Kforce's client is seeking a Senior Salesforce Business Analyst with experience in Salesforce to join their team in Acton, MA. Summary: The successful candidate will be responsible for supporting commercial functions through CRM administrative tasks, business processes definition, analysis of business problems, proposal/design/implementation of solutions, and continued partnership development. The role will focus on projects and processes related to SalesForce.com, analytics
Posted 10 days ago | Updated moments ago

Business Analyst

Kforce Technology Staffing

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Remote or Fort Lauderdale, Florida, USA

Contract, Third Party

RESPONSIBILITIES: Kforce has a client in Fort Lauderdale, FL that is seeking a Business Analyst. Responsibilities: * Determines operational objectives by studying business functions; Gathering information; Evaluating output requirements and formats * Initiates, participates and facilitates data modeling, process modeling and solution modeling * Designs and documents software solutions by analyzing requirements; Constructing workflow charts and diagrams; Studying system capabilities; Writing spec
Posted 5 days ago | Updated moments ago

Production Support Analyst

Agile Global Solutions, Inc

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Remote

Contract

5-7 years of experience in the field or in a related area. Familiar with standard concepts, practices, and procedures within a particularular field. Relies on limited experience and judgment to plan and accomplish goals. A certain degree of creativity and latitude is required. Works under limited supervision with considerable latitude for the use of initiative and independent judgment. This Support and User Testing Analyst will be responsible for providing first-line support to users experienci
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Posted 17 days ago