Help desk Jobs in North Carolina

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EHR Helpdesk Manager

UniMind Software Solutions,Inc

•

Raleigh, North Carolina, USA

Contract, Third Party

EHR Helpdesk Manager 12 Months Raleigh, NC Hybrid Webcam Interview Only The Helpdesk Manager leads and oversees all aspects of the centralized IT Helpdesk supporting 13 state-operated behavioral healthcare facilities. Experience supporting Epic EHR and other clinical systems in a healthcare setting. This role is responsible for managing day-to-day helpdesk operations, ensuring high-quality customer service, coordinating incident and service request response, and leading a team of analysts/suppo
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Posted 15 days ago | Updated 1 day ago

EHR Helpdesk Lead (1st Shift)

IT People Corporation

•

Durham, North Carolina, USA

Contract, Third Party

Title/Role: EHR Helpdesk Lead (1st Shift) Work Location: RTP, NC (Hybrid) Duration: 12 Months Short Description: The EHR Helpdesk Shift Lead serves as the senior technical lead and subject matter expert for Epic-related support activities within the centralized IT Helpdesk. Experience supporting Epic EHR is required. Position Summary The EHR Helpdesk Shift Lead serves as the senior technical lead and subject matter expert for Epic-related support activities within the centralized IT Helpdesk. Th
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Posted 13 days ago | Updated 12 days ago

EHR Helpdesk Manager

Sunrise Systems, Inc.

•

Durham, North Carolina, USA

Contract

Job Title: Helpdesk Manager Job ID: 25-08243 Location: Research Triangle Park, NC (Hybrid) Duration: 12-Month Contract We are seeking a Helpdesk Manager to lead centralized IT support for 13 state-operated healthcare facilities. This role oversees daily helpdesk operations, ensures SLA compliance, and leads a team of support staff and shift leads. Key Responsibilities: Manage helpdesk team and operations (ServiceNow)Ensure 24/7 support coverage and escalate critical issuesDevelop SOPs and knowl
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Posted 15 days ago | Updated 2 days ago

EHR Helpdesk Manager

IT People Corporation

•

Durham, North Carolina, USA

Contract, Third Party

Title/Role: EHR Helpdesk Manager Work Location: RTP, NC (Hybrid) Duration: 12 Months Short Description: The Helpdesk Manager leads and oversees all aspects of the centralized IT Helpdesk supporting 13 state-operated behavioural healthcare facilities. Experience supporting Epic EHR and other clinical systems in a healthcare setting. Complete Description: The Helpdesk Manager leads and oversees all aspects of the centralized IT Helpdesk supporting 13 state-operated behavioural healthcare facilitie
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Posted 13 days ago | Updated 12 days ago

Epic EHR Helpdesk

Sage Group

•

Durham, North Carolina, USA

Contract

Job Title: EHR Helpdesk 1st Shift Lead Location: Raleigh/Chapel Hill/Durham, NC - Hybrid Description: The EHR Helpdesk Shift Lead serves as the senior technical lead and subject matter expert for Epic-related support activities within the centralized IT Helpdesk. Experience supporting Epic EHR is required. Position Summary The EHR Helpdesk Shift Lead serves as the senior technical lead and subject matter expert for Epic-related support activities within the centralized IT Helpdesk. This role pro
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Posted 15 days ago | Updated 13 days ago

help desk manager

Unicorn Technologies LLC

•

Raleigh, North Carolina, USA

Contract, Third Party

Hi I hope you're doing well.EHR Helpdesk Manager- STATE OF NC- HYBRIDMy name is Haseena, and I m a Senior Talent Acquisition Specialist with UNICORN TECHNOLOGIES LLC. I came across your profile and was impressed with your background in EHR Helpdesk technologies. We are currently partnering with one of our top clients to fill an EHR Helpdesk Manager role, and I believe your experience could be a great match. Job Title: EHR Helpdesk Manager Location: NC, Hybrid The Helpdesk Manager leads and ove
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Posted 5 days ago

EHR Helpdesk Manager

Solomons International

•

Raleigh, North Carolina, USA

Third Party, Contract

EHR Helpdesk Manager: The Helpdesk Manager leads and oversees all aspects of the centralized IT Helpdesk supporting 13 state-operated behavioral healthcare facilities. Experience supporting Epic EHR and other clinical systems in a healthcare setting. The Helpdesk Manager leads and oversees all aspects of the centralized IT Helpdesk supporting 13 state-operated behavioral healthcare facilities. This role is responsible for managing day-to-day helpdesk operations, ensuring high-quality customer se
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Posted 15 days ago

Epic EHR Helpdesk Manager

Innosoul inc

•

Raleigh, North Carolina, USA

Contract, Third Party

Job ID :NC-763716 Hybrid/Local Epic EHR Helpdesk Manager (ITIL/12+) with ServiceNow, remote desktop, incident management, clinical documentation/orders/results review/medication administration/patient registration modules experience Location:Raleigh, NC (NCDHHS-AM) Duration: 12 Months Position: 1(2) Skills: Bachelor s degree in Information Technology, Computer Science, Healthcare IT, or related field; or an equivalent combination. Required 5 years in IT support Required 5 Years 2 years in a sup
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Posted 8 days ago

EHR Helpdesk 1st Shift Lead

Sunrise Systems, Inc.

•

Durham, North Carolina, USA

Contract

Job Title: EHR Helpdesk 1st Shift Lead Job ID: 25-08246 Location: Research Triangle Park, NC (Hybrid) Duration: 12 months of contract Description: Seeking an experienced EHR Helpdesk Shift Lead with strong Epic EHR support expertise. This role serves as the senior technical lead for Epic-related issues within a centralized IT Helpdesk supporting 13 state-run healthcare facilities. Responsibilities: Lead Epic-related incident resolution and escalationsProvide expert-level support and troubleshoot
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Posted 15 days ago | Updated 2 days ago

EHR Helpdesk Manager - HYBRID

Chandra Technologies, Inc.

•

Durham, North Carolina, USA

Contract

Job Description: Crop to Crop resumes are accepted The Helpdesk Manager leads and oversees all aspects of the centralized IT Helpdesk supporting 13 state-operated behavioral healthcare facilities. This role is responsible for managing day-to-day helpdesk operations, ensuring high-quality customer service, coordinating incident and service request response, and leading a team of analysts/support specialist and 3 shift leads. This position plays a key leadership role in the support of clinical app
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Posted 8 days ago

Jr to mid level Help Desk Support - 100% remote but live near the area

Calance

•

Remote or Malvern, Pennsylvania, USA

Contract

Servicedesk Professional We need the technician in this position to solve IT problems in a timely manner, document known issues and solutions, work with project teams to gather product and process knowledge, and escalate (when necessary) to minimize computer downtime for our staff, partners, and customers. This is an over-the-phone, IT Technical Support position that includes, but is not limited to, supporting desktop applications and programs, network troubleshooting, and clinical application
Posted 1 day ago | Updated 4 hours ago

Help Desk Support Technician

Decisionpoint Corporation

•

Durham, North Carolina, USA

Full-time

Overview DecisionPoint Corporation is seeking a Help Desk Support Technician to join our team! The Help Desk Support Technician will work in a Call Center environment, providing detailed call/problem documentation of reported incidents utilizing the Change, Asset and Problem Reporting System (CAPRS). Problem reporting in the CAPRS is required in both real-time voice and emergency notifications. The candidate will function as a Customer Service Representative (CSR). The candidate identifies and r
Posted 4 days ago | Updated 4 hours ago

Client looking for EHR Helpdesk Manager at Raleigh, NC

Stellar IT Solution

•

Durham, North Carolina, USA

Full-time, Third Party, Contract

Our Fortune 500 client is looking for an EHR Helpdesk Manager to work on their project based out of Raleigh, NC / Hybrid. Job Title: EHR Helpdesk Manager Location: Raleigh, NC / Hybrid Duration: 6+ months Job Description: The Helpdesk Manager leads and oversees all aspects of the centralized IT Helpdesk supporting 13 state-operated behavioral healthcare facilities. This role is responsible for managing day-to-day helpdesk operations, ensuring high-quality customer service, coordinating incide
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Posted 4 days ago | Updated 1 day ago

Help Desk Analyst

Red Oak Technologies, Inc.

•

Cary, North Carolina, USA

Contract

Red Oak Technologies is a leading provider of comprehensive resourcing solutions across a variety of industries and sectors including IT, Marketing, Finance, Business Operations, Manufacturing and Engineering. We specialize in quickly acquiring and efficiently matching top-tier professional talent with clients in immediate need of highly skilled contract, permanent or project management based resources. **Candidates must be able to work onsite at client site, 5 days a week** Helpdesk Analyst 6 w
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Posted 19 days ago

EHR Helpdesk Manager - Raleigh, NC (Hybrid)

Information Resource Group, Inc.

•

Raleigh, North Carolina, USA

Contract, Third Party

Title: EHR Helpdesk Manager Location: RTP, NC (Hybrid) Duration: 12+ Months of Contract role with Extensions Key Responsibilities Lead, manage, and develop a team of helpdesk professionals providing technical support across all facilities. Oversee ticket management systems (e.g., ServiceNow), monitoring queue performance, SLA compliance, and escalation workflows. Serve as the primary point of contact for escalated technical issues and service disruptions. Ensure 24/7 support coverage, including
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Posted 16 days ago | Updated 9 hours ago

Help Desk Level 1

Highspring

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Jacksonville, North Carolina, USA

Contract

VACO is seeking a Technical Specialist contractor to provide hands-on desktop support at a fast-paced manufacturing facility. This role involves working closely with engineering, production, and office teams to ensure smooth day-to-day IT operations. THIS JOB IS ON SITE IN JACKSONVILLE, NC Key Responsibilities Install, configure, test, and troubleshoot PC hardware and software Support Microsoft Windows 10/11 and Microsoft 365 applications Provide support for iOS devices (iPads, iPhones), Ma
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Posted 3 days ago | Updated 2 days ago

Epic EMR Help Desk

Talent Groups

•

Remote

Contract

Note: Shift timings would be 11 to 8 pm CST (Only) Experience providing both Epic EMR Tier 1 and MyChart Tier 1 supportExperience working in a help desk/call center environment providing inbound and outbound call support (preferably technical support in nature)Experience writing knowledge base articles and tip sheetsExperience using ticketing systems (in this case ServiceNow experience is preferred)IT awareness & Helpdesk tool experience
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Posted 2 days ago

Desktop Support Analyst, Help Desk Support Analyst

Sunrise Systems, Inc.

•

Raleigh, North Carolina, USA

Contract

Job Title: Service Support Analyst- Expert (Desktop Support Analyst, Help Desk Support Analyst) Job ID: 25-08098 Location: Raleigh, NC Duration: 12 months of contract Agency Interview Type: Webcam Interview Only Expected Skills: Able to work without assistance; can provide leadership to others; able to manage highly complex work efforts; may have advanced education; may have extensive industry experience. Description (including, but not limited to): Technical assistance, support, and advice to
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Posted 23 days ago | Updated 2 days ago

Corporate Help Desk Support

Kforce Technology Staffing

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Remote or Tampa, Florida, USA

Contract

RESPONSIBILITIES: Kforce has a client in Tampa, FL that is seeking a Corporate Help Desk Support who will work with Health insurance/Benefits, Payroll, Onboarding, Human Resources and Time Entry. This role requires strong communication skills (verbal/written/interpersonal). REQUIREMENTS: * Call center experience where critical thinking was key, not just reading from scripts * Strong critical thinking and problem-solving skills * Experience in fast paced environments and multi-tasking * Remote w
Posted 3 days ago | Updated 12 hours ago

Trilingual Helpdesk Technician I - Portuguese, Spanish, English

Stefanini

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Remote

Full-time

Who we areFor 30+ years, Stefanini has been helping midsize, large and global enterprises increase the efficiency of their IT operations while also helping them leverage information technology to empower their businesses. Our offers include efficient, cost-reducing and effective services (IT Infrastructure Outsourcing, End-User Computing Outsourcing, Application Managed Services, and Mainframe Modernization). With robust offerings aligned with market trends such as automation, cloud, Internet of
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Posted 11 days ago | Updated moments ago