Help desk Jobs in North Carolina

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Assoc Tech Support Analyst

Horizontal Talent

•

Remote

Contract

We are seeking a dedicated and detail-oriented Associate Tech Support Analyst to join our dynamic team. This role offers the opportunity to work remotely while providing essential support in a fast-paced environment. ResponsibilitiesServe as the primary point of contact for customers, addressing time-sensitive support calls that impact patient care.Document all reported incidents thoroughly, ensuring accurate collection of necessary information and logs.Manage a ticket backlog of approximately 2
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Posted 1 day ago

Application Support

Beacon Systems, Inc

•

Remote

Part-time

Beacon Systems, Inc, delivers Program Management, Science, Engineering, and Technology Solutions to Federal, Commercial State, and Local Agencies. We are a subsidiary of Radiant Digital Solutions. Our Technology support to many DoD Agencies, NASA, Voice of America, FDA, and State Agencies such as State of FL, RI, MS, ND, VA, and WV extends our delivery of solutions worldwide. We are looking for a Data and Applications Assistant - Remote - Providence, RI Request you to make sure your updated Resu
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Posted 2 days ago

ServiceNow Developer Remote (LATAM)

Randstad - Torc

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Remote

Contract

We are seeking a Senior ServiceNow Developer to join our team and play a key role in designing, developing, and deploying enterprise-grade ServiceNow solutions. This position requires expertise in ITSM and ITOM, along with strong JavaScript development skills. You will work alongside architects and cloud engineers to enhance ServiceNow modules, modernize CMDB and application portfolios, and drive automation initiatives. This role is engineering and deployment-focused, involving integrations, upg
Posted 53 days ago | Updated 2 days ago

ISP Technician

TEKsystems c/o Allegis Group

•

Raleigh, North Carolina, USA

Full-time

Description The Level 1 Help Desk Technician provides first-line support to end-users experiencing technical issues. This role involves troubleshooting hardware and software problems, resolving basic IT issues, and escalating more complex problems to higher-level support teams as needed. Respond to and resolve a high volume of initial IT support requests via phone, email, or chat, including password resets, software installations, and hardware troubleshooting Diagnose and resolve basic hardware
Posted 4 days ago | Updated 8 hours ago

SDWan (Catalyst) Engineer

TEKsystems c/o Allegis Group

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Durham, North Carolina, USA

Full-time

Description This team provides second/third level technical support within multiple disciplines: R/S, Security, Collaboration, Datacenter, Wireless, Service Provider (both hardware and software) to customers, partners, account teams, and other engineers via phone/email/ consultation to independently solve & debug product problems. Job Description: As part of the team, you will join a team of 30-Tier 3 Customer Support Engineers. These engineers specialize in one or more core technologies while u
Posted 2 days ago | Updated 8 hours ago

IT Service Desk Professional I (Call Center)

iSpace, Inc

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Remote

Contract

Job Title: IT Service Desk Professional I (Call Center) Location 100% Remote Working Hours Needs to be available to work any shift between 8:30 am - 6:00 pm Eastern Time Must have the ability to work evening, weekend, and holiday coverage as needed and scheduledContact Duration June 2025 October 31, 2025 with possibility of an extension This is more of a call center position with a focus on taking calls related to Coupa, Iprocurement and OMG which are all purchasing and inventory applications t
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Posted 3 days ago | Updated 1 day ago

Infrastructure Senior Tech Analyst - AVP (Hybrid)

Citi

•

Remote or Irving, Texas, USA

Full-time

The Infrastructure Senior Technology Analyst is an intermediate level role responsible for assisting with LAN / WAN and help desk administration activities, including network maintenance, technical guidance, and security in coordination with the Technology Infrastructure team. The overall objective is to use infrastructure technology knowledge and identified policies to process data, resolve issues and execute administrative tasks. Responsibilities: Create CICD pipeline with Jenkins and Light s
Posted 13 days ago | Updated moments ago

IT Systems Support Analyst

TEKsystems

•

Remote or Johnson City, Tennessee, USA

Full-time

Description This person will primarily work in their manufacturing environment, supporting internal employees including executives on-site. Day to day will include general PC hardware and software support, imaging and deployment of new devices, walk-up tech support, on-site desktop support, remote service desk support, monitoring network traffic to ensure availability, configuring and shipping assets, troubleshooting peripherals and printers, managing the ticket queue, and any other IT needs as
Posted 1 day ago | Updated 3 hours ago

Staff Network Security Engineer: VMWare NSX Architecture

Jack Henry & Associates

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Remote

Full-time

At Jack Henry, we deliver technology solutions that are digitally transforming and empowering community banks and credit unions to provide enhanced and streamlined user experiences to their customers and members. Our best-in-class products are just the start as we lay the groundwork for the future of digital banking and payments. We hope you will join us. We cannot do it without you. The Network Security Infrastructure team at Jack Henry is seeking a highly experienced NSX firewall subject matte
Posted 14 days ago | Updated moments ago

Network Specialist

M&T BANK CORPORATION

•

Remote or Buffalo, New York, USA

Full-time

Enjoy a flexible schedule with just three 12-hour shifts per week, including the option to work from home one day-giving you more time for life outside of work. Overview: Completes activities related to larger and/or more complex installations, configuration, operation and maintenance of systems hardware and software and related infrastructure. Ensures system hardware, operating systems, software systems and related procedures adhere to organizational values, enabling staff and partners. Prima
Posted 33 days ago | Updated moments ago

ISP Technician

TEKsystems c/o Allegis Group

•

Raleigh, North Carolina, USA

Full-time

Description The Level 1 Help Desk Technician provides first-line support to end-users experiencing technical issues. This role involves troubleshooting hardware and software problems, resolving basic IT issues, and escalating more complex problems to higher-level support teams as needed. Respond to and resolve a high volume of initial IT support requests via phone, email, or chat, including password resets, software installations, and hardware troubleshooting Diagnose and resolve basic hardware
Posted 1 day ago | Updated 8 hours ago

IT Service Desk Analyst

TEKsystems c/o Allegis Group

•

Raleigh, North Carolina, USA

Full-time

Description As a Service Desk Analyst, you will work alongside a team of 12 other analysts providing advanced support for internal and external customer's hardware and software issues. You will act as the first level of support for both internal and external customers. Using ServiceNow ticketing systems taking roughly 15-20 tickets per day. Issues may include but are not limited to, password resets, Outlook email issues, Office 365 suite, blue screen of death, VPN connectivity problems, printer
Posted 8 hours ago

Windows Engineer/Desktop Engineer

Judge Group, Inc.

•

Charlotte, North Carolina, USA

Full-time

Location: Charlotte, NC Salary: Not Specified by Client Description: Job Title: Windows/Citrix Engineer Location: HYBRID - 1 day in Charlotte, NC or as needed Type: Permanent - $115K + (dependent on experience - there is flexibility) Job Summary: We are seeking a candidate with strong desktop OS (Windows) troubleshooting skills and in-depth knowledge of Citrix Workspace, Imprivata, 3rd party applications, and hardware. This role involves testing, diagnosing, and resolving software issues
Posted 60+ days ago | Updated 8 hours ago

Senior Analyst - Network Engineer (RightFax Environment)

CVS Health

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Georgia, USA

Full-time

At CVS Health, we're building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care. As the nation's leading health solutions company, we reach millions of Americans through our local presence, digital channels and more than 300,000 purpose-driven colleagues - caring for people where, when and how they choose in a way that is uniquely more connected, more convenient and more compassionate. And we do it all w
Posted 7 days ago | Updated moments ago

Journeyman Computer User Support Specialist

Decisionpoint Corporation

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Elizabeth City, North Carolina, USA

Full-time

Overview DecisionPoint Corporation is seeking a Journeyman Computer User Support Specialist to join our team on an upcoming contract to support the Unites States Coast Guard USCG) Aviation Logistics Center (ALC) Information Systems Division (ISD) in Elizabeth City, North Carolina. The USCG ALC ISD provides development, security, and operations (DevSecOps) IT support for products and services for the Coast Guard Information Officer (CIO), Commandant, and Coast Guard Cyber Command through a geo-di
Posted 7 days ago | Updated 8 hours ago

Delmia/IQMS Systems Analyst

Marmon Holdings Inc

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Remote or Harrisburg, North Carolina, USA

Full-time

WILBERT INC As a part of the global industrial organization Marmon Holdings-which is backed by Berkshire Hathaway-you'll be doing things that matter, leading at every level, and winning a better way. We're committed to making a positive impact on the world, providing you with diverse learning and working opportunities, and fostering a culture where everyone's empowered to be their best. Primary Responsibilities: Perform ERP IT related activities, including, but not limited to the following: P
Posted 60+ days ago | Updated moments ago

ISP Support Technician

TEKsystems c/o Allegis Group

•

Raleigh, North Carolina, USA

Full-time

ISP Support Technician 100% remote *must reside within 90 miles of Raleigh, NC Technical Cable, Modem, InternetPhone, Email & Web Chat SupportNetworking & TelecommunicationsTroubleshootingTicketing SystemGoogle IT Professional or studying for CompTIA Overview This position is the step before the Help Desk Analyst title, but will build a foundation of IT Help Desk skill, which will allow you to start your call center or IT career. This is a fast-paced position, handling inbound calls to provide
Posted 13 days ago | Updated 8 hours ago

Systems Analyst I

Akima, LLC

•

Fayetteville, North Carolina, USA

Full-time

Compass Point is looking for a Systems Analyst to join our team supporting USSOCOM. In this role, you will be a part of an enterprise IT Service Management (ITSM) process for USSOCOM locations across several networks and mission-critical applications. This position supports technical needs for services provided on NIPRNet and SIPRNet, and designated coalition networks, solicited by USSOCOM, its Component Commands, TSOCs, and deployed locations. Candidate must be able to obtain a Secret clearanc
Posted 55 days ago | Updated moments ago

Technical Support Analyst

Thomson Reuters U.S. Inc.

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Remote or Eagan, Minnesota, USA

Full-time

Join our dynamic team as a Technical Support Analyst, where you will play a crucial role in delivering exceptional support to our AMERS regions. Located in our Minnesota office, you'll be part of a global network of talented support specialists. This position offers the opportunity to enhance your technical expertise and contribute to the seamless operation of our support services. About the Role In this opportunity as a Technical Support Analyst, you will: Perform troubleshooting on issues, p
Posted 2 days ago | Updated moments ago

Security Engineer

Appalachian Regional Healthcare

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Remote or Hazard, Kentucky, USA

Full-time

Overview To help safeguard the organization's computer network and systems by planning and carrying out industry standard security measures; Monitor and protect sensitive data and systems from infiltration and cyber-attacks by identifying security vulnerabilities. To analyze and execute proper security incident response protocols depending on the situation at hand. Special Instructions This is a full-time remote position with the Cybersecurity team. Responsibilities Monitors the organizatio
Posted 50 days ago | Updated moments ago