Help desk jobs in Ohio

Columbus, Ohio

•

3d ago

Idealforce has CONTRACT position available immediately for aHelp Desk Analyst 2-HDA2 to join our customer inColumbus, OH. This a Onsite Position Please find below additional details about this job. Only Local Candidates are considered for this role. Job Description: Provides tier 2 technical support and system access to approximately 15,000 customers using ServiceNow ticketing system. Troubleshoots hardware and/or software issues independentlyin workstation support, desktop support, business c

Contract

Depends on Experience

Help Desk Analyst 2

London, Ohio

•

Yesterday

Description One of our clients is looking for the position of Help Desk Analyst based on following skills: Candidates will work onsite in Franklin or Madison County. SKILLS REQUIRED Experience managing Citrix systems, VDI and its other technologies 3 Years Experience Supporting and preserving the Virtual Desktop setup of the institution, which includes VDI, and others 3 Years Experience Designing and implementing platform security 3 Years Very extensive knowledge with Windows 11, active dire

Full-time

USD 20.00 - 24.00 per hour

DRC-Help Desk Analyst 2-HDA2

Franklin, Ohio

•

Today

Location: Franklin, OH Salary: $20.00 USD Hourly - $21.00 USD Hourly Description: Our client is currently seeking a DRC-Help Desk Analyst 2-HDA2 Role: Help Desk Analyst 2 Duration: Contract 6+ month Location: Franklin, OH 45005 or Madison County Short Description: Interviews will be onsite. Candidates will work onsite in Franklin or Madison County. Complete Description: Provides tier 2 technical support and system access to approximately 15,000 customers using ServiceNow ticketing system

Contract

USD 20.00 - 21.00 per hour

Help Desk Analyst

Columbus, Ohio

•

5d ago

GoAhead Solutions has a great opportunity for a Help Desk Analyst in Columbus, OH. This would be a Seven month contract to start out. This would be an onsite position. Interview process will be in-person. Job Description: -Provides tier 2 technical support and system access to approximately 15,000 customers using ServiceNow ticketing system. -Troubleshoots hardware and/or software issues independently in workstation support, desktop support, business continuity, information security, network c

Easy Apply

Contract

$20 - $23

Helpdesk Analyst

Columbus, Ohio

•

4d ago

Interviews will be onsite. Location TBD after candidate screening. Candidates will work onsite in Franklin or Madison County. Description: Job Description: Provides tier 2 technical support and system access to approximately 15,000 customers using ServiceNow ticketing system. Troubleshoots hardware and/or software issues independentlyin workstation support, desktop support, business continuity, informationsecurity, network connectivity knowledge of MS Office (O365) and use ofticketing system

Easy Apply

Contract, Third Party

Depends on Experience

Help Desk Analyst

Hybrid in Columbus, Ohio

•

4d ago

Professional experience working with computers in a Help Desk/Support roleRequired1YearsProfessional experience in a customer service-related role, providing phone and video support for users with varying levels of technical expertiseRequired1YearsStrong Customer Service SkillsRequired1Years Previous experience with ServiceNowHighly desired1Years CompTIA A+ CertificationHighly desired1Years

Easy Apply

Contract

$20 - $28

Help Desk Analyst 2

Ohio

•

4d ago

Requisition Class: HDA: Help Desk Analyst 2 Job Title: 785912 - DRC-Help Desk Analyst 2-HDA2 Work Location: Franklin or Madison County, Ohio, US, (Onsite) Estimated Start Date: 12/08/2025 Estimated End Date: 06/30/2026 To explore further details about this opportunity, please visit our company website and proceed with your application directly: APPLY ONLINE Description Provides tier 2 technical support and system access to approximately 15,000 customers using ServiceNow ticketing system. Trouble

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Contract

$23 - $27

Help Desk Analyst III

Columbus, Ohio

•

Today

Description We are looking for a skilled Help Desk Analyst to join our team in Columbus, Ohio. In this long-term contract role, you will provide expert technical support for macOS devices within a managed enterprise environment. Your ability to resolve issues efficiently and deliver exceptional customer service will be critical to maintaining smooth IT operations within the organization. Responsibilities: Offer comprehensive support for macOS devices, including installation, setup, and trouble

Easy Apply

Contract

Help Desk Analyst I

Cincinnati, Ohio

•

Today

Description We are looking for a skilled Help Desk Analyst I to join our team in Cincinnati, Ohio. This Contract position requires a proactive individual who can provide exceptional customer service and technical support to end users. The role focuses on troubleshooting hardware, software, and network issues while maintaining a detail-oriented and empathetic approach to problem-solving. Responsibilities: Deliver timely and effective technical support to end users for hardware, software, and net

Easy Apply

Contract

USD 22.00 - 24.50 per hour

Help Desk Analyst - Locals Only

Columbus, Ohio

•

4d ago

Description: Job Description: Provides tier 2 technical support and system access to approximately 15,000 customers using ServiceNow ticketing system. Troubleshoots hardware and/or software issues independentlyin workstation support, desktop support, business continuity, informationsecurity, network connectivity knowledge of MS Office (O365) and use ofticketing system software. Skills: Professional experience working with computers in a Help Desk/Support role Required 1 Years Professional exper

Easy Apply

Full-time, Third Party

Depends on Experience

Helpdesk Analyst

Dayton, Ohio

•

Today

Position Title: Support Analyst Required Skills: Experience working in a call center OR on a helpdesk OR have technical certifications/technical degree Excellent customer-service skills and follow up ability Ability to think quickly and escalate issues when needed Hardware troubleshooting skills Detail oriented and go-getter mentality Ability to translate technical information into non-technical terms for non-technical users Desired Skills: A+ certification or other relevant IT certifica

Easy Apply

Contract

$20 - $25 per hour

Help Desk Analyst

Orient, Ohio

•

3d ago

Location & Work Arrangement Location: Franklin or Madison County, Ohio Work Arrangement: On-Site (Candidates will work on-site in either Franklin or Madison County.) Contract: This is a Contract position. Mode of Interview: In Person. Candidate Requirement: Must be located within the state of Ohio and accept that travel may be required throughout the state. Daily Duties & Responsibilities Provide Tier 2 technical support and manage system access for a large user base (approximately 15,000 custom

Easy Apply

Third Party, Contract

HelpDesk Support Analyst

Vandalia, Ohio

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24d ago

Job Opportunity for Jr Help Desk Analyst @ Vandalia, OH ( Client is looking for local candidates to OH, who are willing to go for work onsite 5 days a week as this is hands on helpdesk support) The role requires more hands-on work building, deploying, and collecting hardware in addition to the customer service/ticket resolution responsibilities ( At this point of time we are not sponsoring any VISA, we are looking for independent consultants ) ALL YOU LL NEED FOR SUCCESS Minimum Qualifications E

Easy Apply

Contract

$20 - $22

DRC-Help Desk Analyst 2-HDA2

Ohio

•

Today

DRC-Tier 2 technical support (ServiceNow) - 785912 (Local Only/100% Onsite) Interviews will be onsite. Travel may be required throughout the state of Ohio. Candidates will work onsite in Franklin or Madison County. Closing Date: 12/02/2025 Job Description: Provides tier 2 technical support and system access to approximately 15,000 customers using ServiceNow ticketing system. Troubleshoots hardware and/or software issues independentlyin workstation support, desktop support, business continuity,

Easy Apply

Contract

IT Helpdesk Support Specialist

Dayton, Ohio

•

Today

Overview: MTSI is seeking an experienced and highly capable IT Helpdesk Support Specialist to provide advanced end-user and system-level support to our AFRL customer at Wright-Patterson AFB. This position focuses on supporting and maintaining a complex IT environment that spans Windows and Linux systems, with integrated networking components and security considerations. This is a hands-on role that requires strong troubleshooting skills, excellent customer service, and the ability to handle a b

Full-time

Help Desk Analyst Intern

Remote

•

2d ago

Help Desk Analyst Intern Our client, a leading organisation in the technology and services sector, is seeking a motivated and customer-focused Help Desk Analyst Intern to join their IT support team. This is an excellent opportunity for individuals who enjoy troubleshooting, assisting others, and working in a fast-paced, technology-driven environment. Key Responsibilities Serve as the first point of contact for technical issues via phone, email, or ticketing systems.Diagnose and resolve hardware,

Easy Apply

Full-time

$22,000 - $26,000

Help Desk Coordinator

Remote

•

Yesterday

Experience as Help Desk Coordinator.Experience working as a customer service representative.Experience working with State government human services programs (Medicaid and CHIP).Triaging issues received via phone, fax, or emailManaging any backlog of issues & create the business process documentation, or system fixes.Project Delivery Coordinator experience is plus.

Easy Apply

Full-time

Depends on Experience

Help Desk Analyst

Remote

•

4d ago

Job ID: SC-4) Remote Help Desk Analyst/Computer Operator with BMC, Power BI, Release Management/Change Management and Medicaid experience Location: Columbia, SC (Clemson University) Duration: 12 Months Work Location: Role is 100% remote Candidate location: Candidate must be a CURRENT SC resident. No relocation or nationwide candidates allowed. Skills: 2+ years of experience with Microsoft Excel (queries, reporting, analytics) 2+ years of experience with Power BI 1+ years of experience with BM

Easy Apply

Contract, Third Party

Depends on Experience

Project Coordinator / HelpDesk Analyst

Remote

•

3d ago

Responsibilities: Provides end user support for issue triaging, resolution, and prioritization for root cause analysis.Essential Job functionsTriaging issues received via phone, fax, or emailClassifying issues for further analysis of training needs, business process documentation, or system fixesCommunicating resolutions to end users who have reported issuesManaging any backlog of issues to timely resolutionRequired Qualifications: Strong verbal and written communication skillsMaintaining a posi

Easy Apply

Third Party, Contract

Depends on Experience

Help Desk Analyst

Remote or Princeton, New Jersey

•

Today

Description We are looking for a motivated and skilled Help Desk Analyst to join our team in Princeton, New Jersey. In this role, you will be responsible for providing technical support to ensure smooth operations and excellent user experiences across the organization. This position is ideal for someone who enjoys problem-solving, thrives in a dynamic environment, and is committed to delivering exceptional customer service. Responsibilities: Offer first-level technical support for issues relate

Easy Apply

Full-time

USD 55,000.00 - 60,000.00 per year

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Help desk jobs in Ohio, USA