IT Helpdesk Support Technician Jobs in North Carolina

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Helpdesk Technician

TEKsystems

•

Remote or Topeka, Kansas, USA

Full-time

Must reside in the Topeka KS area Once up to speed after training will work remote from home 4 days a week and onsite 1 day a week. Will consider entry level candidates with IT degree or IT certifications. Description: Under general supervision, act as first contact for any computer, application or system-related problems and be able to provide direct, telephone based and remote control/diagnostic support services to include software, hardware, and network connectivity support to internal users
Posted 2 days ago

IT Support Specialist - ONSITE

ConsultNet, LLC

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Remote or Westlake, Ohio, USA

Full-time

Title: IT Support Specialist Location : Westlake, Ohio Target Start Date : 8/4 Type: (C, CTH, D): CTH Pay Rate / Salary (Ranges OK) : $25/hr We are looking for a reliable and tech-savvy IT Support Specialist to join our team and provide hands-on and remote support for users across multiple Northeast Ohio locations. This position is based onsite in Westlake, Ohio, with occasional travel to other local sites as needed. Key Responsibilities Serve as the first point of contact for end-user techni
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Posted 15 days ago | Updated moments ago

ISP Support Technician

TEKsystems c/o Allegis Group

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Raleigh, North Carolina, USA

Full-time

Description The Level 1 Help Desk Technician provides first-line support to end-users experiencing technical issues. This role involves troubleshooting hardware and software problems, resolving basic IT issues, and escalating more complex problems to higher-level support teams as needed. Respond to and resolve a high volume of initial IT support requests via phone, email, or chat, including password resets, software installations, and hardware troubleshooting Diagnose and resolve basic hardware
Posted 4 days ago | Updated 9 hours ago

Senior IT Support

Beacon Hill

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Davidson, North Carolina, USA

Contract

BEACON HILL IS NOW HIRING FOR A SR. IT SUPPORT TECHNICIAN TO WORK WITH ONE OF OUR CLIENTS ON A CONTRACT-TO-HIRE BASIS IN DAVIDSON, NC. THIS ROLE IS ON SITE FIVE DAYS A WEEK. IDEAL CANDIDATES WILL HAVE 5+ YEARS OF IT SUPPORT, WILL BE COMFORTABLE MANAGING DIFFERENT END-POINTS, AND WILL HAVE GREAT CUSTOMER SERVICE SKILLS. IF YOU OR ANYONE YOU KNOW IS LOOKING FOR A NEW POSITION, PLEASE APPLY ONLINE AND WE WILL REACH OUT! Beacon Hill is an equal opportunity employer and individuals with disabiliti
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Posted 17 hours ago | Updated 9 hours ago

IT Onsite Field Technician

The Reynolds and Reynolds Company

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Jacksonville, North Carolina, USA

Full-time

As an IT Onsite Field Technician, you will be heavily focused on providing services through Proton Dealership IT - a division of The Reynolds and Reynolds Company. Proton is an IT company that provides support and amazing customer service to automotive dealerships across the nation. IT support is a commodity but AMAZING customer service is not! As an IT Onsite Field Technician, you will be the first line of contact for all technical concerns onsite at your assigned accounts. In this role, you wi
Posted 60+ days ago | Updated moments ago

IT Field Technician

Apex Systems

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Winston-Salem, North Carolina, USA

Full-time

Job#: 2080484 Job Description: Apex Systems is seeking an ONSITE IT Field Technician to support multiple client locations in the Triad area. This assignment is anticipated to be a 6-month contract with strong potential for extension. Responsibilities: Execute the migration of systems from Windows 10 to Windows 11 at multiple sites.Install, configure, and maintain Windows 11 software and related hardware.Perform troubleshooting and diagnostics for issues related to the Windows 11 migration, inc
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Posted 30 days ago | Updated 13 hours ago

Desk support / IT Support

Refulgent Technologies Inc.

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Charlotte, North Carolina, USA

Contract

Job: Desk Support Technician/ IT Support Location: Charlotte, NC ( Onsite) Develop/Maintain documentation for proper maintenance of Knowledge Articles within the Knowledge Management Database (KMDB) using Service Now. Knowledge of: Overall computer operations procedures, operating systems and platforms required (Windows 10)Software such as: MSOffice,O365; I.E., Chrome, MS Outlook, Service Desk Technology, Adobe Writer; OneDrive; Skype for Business; VM; etc.Current techniques and capabilities of
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Posted 1 day ago | Updated 18 hours ago

Tier 1 - Help DeskTechnician - 100% Remote

TransAmerica Technology Services

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Remote

Full-time

TransAmerica Technology Services Inc, a premier IT consulting and technical staffing company, is seeking a talented and motivated individual to join our team as an IT Help Desk Tier 1 Technician. This is a 100% remote work position. If you are passionate about technology, possess strong customer service skills, and have experience in providing technical support, we want to hear from you! As an IT Help Desk Tier 1 Technician, you will play a crucial role in providing technical support to end-use
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Posted 15 days ago | Updated 13 hours ago

IRS Criminal Investigation (IRS-CI) Analysts

Fremont Solutions Group

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Remote

Full-time

We are looking for multiple analysts with IRS Criminal Investigation (IRS-CI) Clearance including a Program Analyst, Technical Analyst, Systems Analyst/Information Security Specialist, and Technical Specialist/Help Desk Support. All roles are 100% remote. Program Analyst: We are seeking a Program Analyst to support the IRS-CI Technical Operations Center (TOC), a mission-critical component of our IRS project. This role focuses on portfolio planning, performance tracking, and programmatic oversigh
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Posted 13 days ago

Service Desk Consultant Analyst ? Tier 1

Aditi Consulting

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Raleigh, North Carolina, USA

Contract

Salary: $50k - $60k/Yr. Details/Scope of the project: Handle the normal influx of support requests, case routing and escalation, document procedures for handling different types of issues, and interface with vendors with respect to user issues. Diagnose and resolve basic technical issues, providing timely and effective solutions. Assist users with troubleshooting hardware, software, and network connectivity issues. Guide users through step-by-step solutions or escalate issues as needed. Log an
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Posted 9 days ago | Updated 7 hours ago

Client Support Specialist

York Solutions, LLC

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Remote

Contract

JOB DESCRIPTION Demonstrated technical proficiency with the ability to quickly adapt to and master new software, tools, and customer relationship management (CRM) systems such as Salesforce or Zendesk. Proven ability to learn and navigate new computer systems efficiently, ensuring seamless customer interactions and minimizing downtime. Proficient in Microsoft Office Suite (Word, Outlook, Excel), with strong experience in data management, report generation, and communication. Experience with Se
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Posted 15 hours ago | Updated 15 hours ago

EHR Helpdesk Analyst 2nd Shift in Raleigh, NC

E-Solutions, Inc.

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Raleigh, North Carolina, USA

Contract, Third Party

Hi, I hope all is well. I am searching for a client who has an urgent requirement for a EHR Helpdesk Analyst contract opportunity. The job description is listed below. If this is something you are interested in, please call me ASAP at ( and reply to this email. Please also mail me your updated resume in Word format, including availability, contact details, and hourly rate as per our client's hiring policy. EHR Helpdesk Analyst Raleigh, NC 6 Months+ The EHR Helpdesk Analyst provides advanced t
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Posted 15 days ago | Updated 16 hours ago

Systems Administrator-BACJP00215803

Engineersmind

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North Carolina, USA

Contract

Systems Administrator-BACJP00215803 Locations: Charlotte, NC 24 Months Helps troubleshoot Provides 2nd-level support - there are 100 help desk agents Uses Remedy as the ticketing system Someone with ServiceNow experience will transition well to Remedy Biggest ticket generator is Outlook (80% of tickets) Also SharePoint, Skype, etc. Mass onboarding happening - CEO wants all mailboxes fully supported by the cloud Needs to be strong in 365 and strong in tickets Doesn't need to be deep in Outlook
Posted 9 days ago | Updated 5 hours ago

Technical Support Representative: Mid-Level

Jack Henry & Associates

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Remote

Full-time

At Jack Henry, we deliver technology solutions that are digitally transforming and empowering community banks and credit unions to provide enhanced and streamlined user experiences to their customers and members. Our best-in-class products are just the start as we lay the groundwork for the future of digital banking and payments. We hope you'll join us. We can't do it without you. At Jack Henry, we deliver technology solutions that are digitally transforming and empowering community banks and cr
Posted 7 days ago | Updated moments ago

Assistant vCIO/Systems Engineer/MSP/Hybrid Charlotte

Motion Recruitment Partners, LLC

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Charlotte, North Carolina, USA

Full-time

Are you a hands-on IT professional ready to pivot into a more strategic, client-facing role? This full-time Assistant vCIO position in Charlotte, NC is a fantastic opportunity to work with a top-tier MSP that services a dynamic and diverse client base. You'll support IT leaders and business owners by guiding them through technical roadmaps, vendor decisions, and overall IT strategy-while still keeping your technical skills sharp. This is the ideal stepping-stone for a tech-savvy individual who
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Posted 7 days ago | Updated 9 hours ago

Network Operations Technician

TEKsystems

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Remote or Fort Belvoir, Virginia, USA

Full-time

Job Description: Leidos is seeking a Sr. Network/System Technician to support monitoring large-scale operations on a high-profile DOD contract. The I3TS program provides enterprise-wide IT support to enable DTRA's Information Management & Technology Directorate (ITD) to consolidate, modernize, and continuously innovate the delivery of IT services and mission capabilities to DTRA's internal and external mission partners operating in CONUS and OCONUS locations. The candidate will obtain and mainta
Posted 2 days ago | Updated 12 hours ago

Proton System Administrator

The Reynolds and Reynolds Company

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Charlotte, North Carolina, USA

Full-time

At Proton Technologies, Inc., an affiliate of Reynolds and Reynolds is seeking a Systems Administrator for our growing team. In this role you will handle escalated level troubleshooting and administration, directly to clients, at all levels of IT service and infrastructure. You will provide escalated level knowledge, skills, and mentoring to onsite and help desk technicians. Responsibilities will include but are not limited to: -Troubleshoot and resolve issues with customer equipment including w
Posted 51 days ago | Updated moments ago

Proton System Administrator

The Reynolds and Reynolds Company

•

Raleigh, North Carolina, USA

Full-time

At Proton Technologies, Inc., an affiliate of Reynolds and Reynolds is seeking a Systems Administrator for our growing team. In this role you will handle escalated level troubleshooting and administration, directly to clients, at all levels of IT service and infrastructure. You will provide escalated level knowledge, skills, and mentoring to onsite and help desk technicians. Responsibilities will include but are not limited to: -Troubleshoot and resolve issues with customer equipment including w
Posted 51 days ago | Updated moments ago

Applications Systems Analyst Sr - Epic Beacon

UNC Health Care

•

Morrisville, North Carolina, USA

Full-time

Job Description Description Become part of an inclusive organization with over 40,000 teammates, whose mission is to improve the health and well-being of the unique communities we serve. Summary: Provides a high level of technical support (development, testing, integration and implementation) of applications and interfaces which deliver IT tools and support business functions across the health system. Performs project management, requirements definitions, systems design, analysis, code developm
Posted 19 days ago | Updated 3 hours ago

Service Desk Analyst (Weekend/Night Shift)

Kforce Technology Staffing

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Remote or New York, New York, USA

Contract

RESPONSIBILITIES: Kforce has a client that is seeking a Service Desk Analyst in New York, NY. Summary: In this role, you will provide front-line IT support by managing and resolving Level 1 incidents and service requests. You will serve as the primary point of contact for end users, ensuring timely and effective resolution of technical issues in alignment with service level agreements (SLAs). Key Responsibilities: * Service Desk Analyst will respond to help desk calls and emails within SLA tim
Posted 9 days ago | Updated 6 hours ago