Position Summary Responsible for troubleshooting and issue resolution in Samsung 4G and 5G products to ensure all customer tickets are addressed in pre-defined Service Level Agreement (SLAs). Role and Responsibilities Duties: Responsible for troubleshooting and issue resolution in Samsung 4G and 5G products to ensure all customer tickets are addressed in pre-defined Service Level Agreement (SLAs). Responsible for end-to-end performance assurance to ensure company's 4G and 5G products, includi
Position Summary Responsible for development of product requirements, feature requirements, systems, and performance analysis, conduct deep-dive customer sessions on 4G/5G Call processing related features and air interface technologies. Role and Responsibilities Responsible for development of product requirements, feature requirements, systems, and performance analysis, conduct deep-dive customer sessions on 4G/5G Call processing related features and air interface technologies. Analyze the cust
