Service Desk Agent jobs

Washington, District of Columbia

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Today

Job ID: 2512057 Location: WASHINGTON, DC, US Date Posted: 2025-12-04 Category: Information Technology Subcategory: Technical Support Schedule: Full-time Shift: Day Job Travel: No Minimum Clearance Required: None Clearance Level Must Be Able to Obtain: Public Trust Potential for Remote Work: No Description SAIC is looking for outstanding Call Center candidates to join our Defense & Civilian Sector in support of the US Department of Transportation. The DOT Tier 1 agent is the first line

Full-time

USD 40,000.00 per year

Service Desk Agent-Junior

Arlington, Virginia

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Today

Overview The Service Desk Agent performs a variety of complex tasks, which include creating incident tickets, Stakeholder engagement, quality customer service, accurately scoring incidents, and meeting response timelines. These tasks may include proper triage and routing of incidents to the correct person or office. Service Desk Agents manage and track the life cycle of all incidents, events, and requests received. This position performs all duties and responsibilities in accordance with the M

Full-time

Depends on Experience

Service Desk Agent

Richmond, Virginia

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Today

Job#: 2091578 Job Description: Service Desk Agent Location: Richmond, VA (Hybrid- onsite Tues, Wed, Thurs) Duration: ~10 months Hours: Training will consist of two weeks working 8-5 M-F including shared classroom-type of instruction followed by several weeks of job-based shadowing. Once onboarded, the available shift times are not set yet but will be morning start times, afternoon start times and nights. Each shift is 9 hours long with 1 hour unpaid lunch. The days off are not set yet but th

Easy Apply

Full-time

Service Desk Agent Tier 1

Oak Ridge, Tennessee

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2d ago

Service Desk Agent Tier 1 **Onsite in Oak Ridge, TN** U.S Citizenship Required** The Service Desk (Tier 1) Support Contractor will serve as the primary point of contact for all end-user IT issues, requests, and inquiries. This role requires strong technical troubleshooting skills, customer service excellence, and the ability to manage incidents in alignment with defined service level agreements (SLAs). The contractor will support a wide range of enterprise IT services and technologies, ensuring

Easy Apply

Full-time

$25 - $25

Service Desk Agent/ Lead (Both 2 Positions) : San Diego, CA (Onsite) : Contract

San Diego, California

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Yesterday

/ Lead (Both 2 Positions) Location: San Diego, CA- 92120 (5 Days Onsite/Week) Duration: 6+ Months Contract Job Summary: We are looking for experienced, customer-focused Contact Center Representatives to join a flexible and collaborative support team serving a critical public sector department. This is a high-impact, front-line role designed to provide responsive, empathetic, and technically informed assistance to residents and internal users. This role is ideal for individuals who are adaptabl

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Contract, Third Party

$20

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Service Desk Agent jobs