Service Desk Analyst Jobs in Charlotte, NC

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Service Desk Analyst

Phoenix Technology Partners, LLC

Remote

Contract

Seeking customer service oriented Service Desk Specialist to provide technical support to users in an efficient and accurate manner. Solve basic technical problems and provide support for all assigned areas. Responsibilities Provide first level contact and convey resolutions to customer issues Properly escalate unresolved queries to the next level of support Track, route and redirect problems to correct resources Update customer data and produce activity reports Walk customers through problem so

IT Service Desk Analyst

Summit 7 Systems

Remote

Full-time

Salary*: $40,000 $55,000 *Dependent upon qualifications Summit 7 is here to rise above the ordinary. The work we do here goes far beyond day-to-day projects - it further protects the US defense industrial base from cyber threats, fosters thought leadership, and creates growth opportunities. Our support staff, sales team and technicians are all coming together to make a difference. We also recognize that you re a person with life beyond work, that s why we invest in these meaningful health and we

IT Service Desk Manager

Apex Systems

On-site in Charlotte, North Carolina, USA

Full-time

Job#: 2023016 Job Description: **We cannot work Corp to Corp (C2C/C2H) - All applicants must be able to work on Apexs W2 without sponsorship** Apex Systems is assisting one of their reputable clients in sourcing an IT Service Desk Manager for a full time position. Location: Charlotte, NC - Uptown *3 days onsite/2 days remote* **ALL APPLICANTS MUST BE LOCAL TO CHARLOTTE - MUST BE ONSITE FROM DAY 1 - relocation assistance is NOT available** **DIRECT HIRE - Benefits and bonus potential availabl

Clinical Service Desk Representative

IDC Technologies

Remote

Contract

Dear Applicant, Hope you are doing well We have an urgent requirement of Clinical Service Desk Representative with one of our global consulting clients. Kindly click to apply if you are available and interested in the job role mentioned below. Title: Clinical Service Desk Representative Location: 100 % Remote Long Term Contract Position Job Description: - Serve as the initial point of contact for clients via phone calls and chats, promptly addressing inquiries and requests.Possess familiarity w

IT Service Desk Technician - Project Consultant - Remote (US)

INSPYR Solutions

Remote

Contract

IT Service Desk Technician - Project Consultant - Remote (US)Title: IT Service Desk Technician Location: Remote (US) Duration: 6+ months contract Compensation: $20-22/hr. Qualified candidates may send a copy of their resume (Word Format) to The IT Service Desk Technician plays an important role in the organization by performing numerous tasks related to the company's information technology functions. The role is responsible, under general direction and supervision, for acting as the central poi

Service Desk Engineer

Nexus Tek

Remote

Full-time

NexusTek is a U.S based, managed IT service provider to small and medium sized organizations. We excel in tackling the complexities of IT, such as cloud services, cyber-security, document management, data back-up and protection, and more. Our mission is to take away technology headaches allowing our clients to focus on their core business. NexusTek s 300 employees span 35+ states to service our growing client base. We have physical offices in Denver, Irvine, and Boston. Working hours Monday thro

Help desk/ IT support/ Desktop Support/ Service Desk Lead

Comtech LLC

Remote

Contract

Comtech has an urgent need of for Service Desk role for the long-term DOD SAP program we are supporting. Job Title: Help desk/ IT support/ Desktop Support/ Service Desk Location: 100% remote work Duration: 12+ Months with possible extensions Location:College Park, MD Bachelors Degree is a Must Position Description: Bachelors degree in computer science or related fieldAt least four (4) years of experience in IT Service Desk support, and two years in software development as a tester, business ana

Senior ServiceNow Service Mapping Analyst

Xoriant Corporation

Remote

Contract

Job Title: Senior ServiceNow Service Mapping Analyst Duration: 9+ Months Location: Dallas, TX/Remote Xoriant reasonably expects the pay rate for this position to be within the following range: $60.00/hour-$69.00/hour. Description: Job Summary: Seeking a ServiceNow Service Mapping expert to help in supporting a large global organization. This individual will work alongside the Enterprise Asset Management (EAM) team and lead the effort to implement Service Mapping for in-scope business applicati