Service Desk Analyst Jobs in Jersey City, NJ

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Service Desk Analyst - Day Shift

TEKsystems c/o Allegis Group

New York, New York, USA

Full-time

Description: One of our major Healthcare clients in NYC is looking for an outgoing Level 1 Help Desk support Analyst to join the hospital's Enterprise Service Desk. This individual will serve as the front-line IT support for the Health System's 11 hospitals. On a day to day basis, the successful candidate will monitor and answer the Service Desk phone, e-mail message queues and automated triggered request queues. Aside from this, the Help Desk Support Analyst will provide support and customer se

Service Desk Analyst

Velocity Search Group Inc.

New York, New York, USA

Contract

Our client, a major entertainment/media firm located in NYC (Midtown), is looking to hire Service Desk Analyst. This is a 12 month contract with the likelihood of extension. You will have a strong team, great work culture and true work/life balance. This role will provide a helpful and friendly first and second point of contact for our Global Technology Services department. The role will also provide technical support services for customer-related technologies which include fulfilling requests,

Service Desk Analyst

Velocity Search Group Inc.

New York, New York, USA

Contract

Our client, a major entertainment/media firm located in NYC (Midtown), is looking to hire Service Desk Analyst. This is a 12 month contract with the likelihood of extension. You will have a strong team, great work culture and true work/life balance. This role will provide a helpful and friendly first and second point of contact for our Global Technology Services department. The role will also provide technical support services for customer-related technologies which include fulfilling requests,

Service Desk Analyst

Phoenix Technology Partners, LLC

Remote

Contract

Seeking customer service oriented Service Desk Specialist to provide technical support to users in an efficient and accurate manner. Solve basic technical problems and provide support for all assigned areas. Responsibilities Provide first level contact and convey resolutions to customer issues Properly escalate unresolved queries to the next level of support Track, route and redirect problems to correct resources Update customer data and produce activity reports Walk customers through problem so

Service Desk Analyst

Kforce Technology Staffing

Remote or Los Angeles, California, USA

Contract

RESPONSIBILITIES: Kforce has a client that is seeking a Service Desk Analyst in Los Angeles, CA. Overview: The Service Desk Analyst gathers, interpret, and uses complex data to recommend actionable steps that will improve processes and optimize results for the IT Service Delivery Department. This role works in collaboration with leadership to understand IT objectives and goals to align with the organization vision. The Analyst must stay current with best practices regarding IT standards, guidel

Service Desk Manager

Top Prospect Group

Remote or Hanover, New Jersey, USA

Contract

If you re passionate about service excellence and skilled in managing contact center teams, we want to hear from you! Contract to Hire-Must be able to convert to W2 Full Time- Mon-Fri Hybrid/Remote Great Benefits + Bonus for Perm! $65/hr ServiceNow, Major Incident Management, manage team, escalations We are seeking a highly motivated and experienced IT ServiceDesk Manager to oversee and optimize our Contact Center Operations. The Service Delivery Manager will be accountable for break/fix esca

AMER East Central Service Desk Manager

Stripe

New York, New York, USA

Full-time

Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies-from the world's largest enterprises to the most ambitious startups-use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important

IT Service Desk / Technical Support

Trigyn Technologies, Inc.

New York, New York, USA

Third Party, Contract

Trigyn's direct government client has an immediate long term need for an IT Service Desk / Technical Support Consultant in Manhattan, NY. Description: Service Desk Agent provides technical support on software, hardware, network, and telephony issues for all staff. Agents diagnose and resolve basic technology issues adhering to ITIL-based ITSM processes. Duties: ? Provide comprehensive IT technical support to user ? Maintain accurate call information in system ? Log, categorize and prioritize us

Service Desk Agent

Kforce Technology Staffing

Remote or Los Angeles, California, USA

Contract

RESPONSIBILITIES: Kforce has a client that is seeking a Service Desk Agent in Los Angeles, CA. Duties: * The Service Desk Agent is responsible for supporting inbound tickets and phone calls to clients and triage needs to higher level engineers as required * Provide Tier 2 level support, including level 1 escalations for workstations, servers, virtualization, printers, networks, and vendor specific hardware and software * Responsible for supporting the end user community at the clinic locations

Sr. IT service /desktop Analyst

Confidential Company

White Plains, New York, USA

Full-time

This position is onsite and requires you to work 50% in White Plains, NY and 50% in Midtown, NYC- This wil be on a weekly basis. Must have excellent knowledge of windows PC operating systems. IT Hardware including and not limited to desktops, laptops, iPads, Thin client terminals, laser printers and smart phones. Cisco network switching, cisco phones, and network terminology, functions and troubleshooting. Active directory and Citrix- Must be able to deploy computers. 4-5 yrs plus exp working e

Service Desk Technician - Bilingual Dutch/English

Logicalis

Remote

Full-time

Job Description Summary Provides support via phone, e-mail and chat for various PC hardware and software applications. ** THIS POSITION REQUIRES THE EMPLOYEE BE PROFICIENT IN ENGLISH & DUTCH ** Essential Duties and Responsibilities Provides support via phone, e-mail and chat to employees of corporate clients.Assists users in troubleshooting Outlook.Provides support for Microsoft Operating Systems (Windows7, Windows 10).Provides support for Microsoft Office Products (Word, Excel, PowerPoint, Of

Service Desk Technician - Bilingual Spanish/English (TIER 1)

Logicalis

Remote

Full-time

Job Description Summary Provides support via phone, e-mail and chat for various PC hardware and software applications. ** THIS POSITION REQUIRES THE EMPLOYEE BE PROFICIENT IN ENGLISH & SPANISH * Essential Duties and Responsibilities Provides support via phone, e-mail and chat to employees of corporate clients.Assists users in troubleshooting Outlook.Provides support for Microsoft Operating Systems (Windows7, Windows 10).Provides support for Microsoft Office Products (Word, Excel, PowerPoint, O

Service Desk Technician - Bilingual Portuguese/English

Logicalis

Remote

Full-time

Job Description *THIS POSITION REQUIRES THE EMPLOYEE BE PROFICIENT IN ENGLISH & PORTUGUESE* Summary Provides support via phone, e-mail and chat for various PC hardware and software applications. Essential Duties and Responsibilities Provides support via phone, e-mail and chat to employees of corporate clients.Assists users in troubleshooting Outlook.Provides support for Microsoft Operating Systems (Windows7, Windows 10).Provides support for Microsoft Office Products (Word, Excel, PowerPoint,

Manager, IT Service Desk Technologies

Marriott International

Remote or Bethesda, Maryland, USA

Full-time

Job Number 24072147 Job Category Information Technology Location Marriott International HQ, 7750 Wisconsin Avenue, Bethesda, Maryland, United States VIEW ON MAP Schedule Full-Time Located Remotely? Y Relocation? N Position Type Management JOB SUMMARY The Manager of IT Service Desk Technologies is a key leadership role responsible for guiding the design, implementation, and ongoing enhancement of our organization's IT Service Management (ITSM) framework. This individual will serve as the drivi

Service Desk Level 1

Kforce Technology Staffing

Remote or Orlando, Florida, USA

Contract

RESPONSIBILITIES: Kforce has a client that is seeking a Service Desk Level 1 in Orlando, FL to join them on a temporary contract basis for 5 months. The selected candidate will commence their duties on May 6th, working remotely from Monday to Friday, 9 am to 6 pm. We require someone who can seamlessly integrate into our team and provide exemplary service to our clients. Details: * Start Date: May 6th * Work Schedule: Monday to Friday, 9 am to 6 pm (100% remote) REQUIREMENTS: We are specificall

Service Desk Support Engineer( FTP and Message Way) -- > Remote

Millennium Global Technologies

Remote

Contract

Job Title: Service Desk Support Engineer Location: Remote Job Title: Service Desk Support Engineer Job Description: Note: Prior experience in the insurance industry will be considered a significant advantage. Job Overview: We are seeking a dedicated and experienced Service Desk Support Engineer to join our team as a consultant. This role will primarily involve providing critical support services to a leader in the insurance industry. The Service Desk Support Engineer will be responsible for