Service Desk Analyst Jobs in San Francisco, CA

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Service Desk Analyst

Phoenix Technology Partners, LLC

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Remote

Contract

Seeking customer service oriented Service Desk Specialist to provide technical support to users in an efficient and accurate manner. Solve basic technical problems and provide support for all assigned areas. Responsibilities Provide first level contact and convey resolutions to customer issues Properly escalate unresolved queries to the next level of support Track, route and redirect problems to correct resources Update customer data and produce activity reports Walk customers through problem so
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Posted 6 days ago | Updated 6 days ago

IT Service Desk Analyst

Summit 7 Systems

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Remote

Full-time

Salary*: $40,000 $55,000 *Dependent upon qualifications Summit 7 is here to rise above the ordinary. The work we do here goes far beyond day-to-day projects - it further protects the US defense industrial base from cyber threats, fosters thought leadership, and creates growth opportunities. Our support staff, sales team and technicians are all coming together to make a difference. We also recognize that you re a person with life beyond work, that s why we invest in these meaningful health and we
Posted 8 days ago

IT Service Desk Specialist

Bayforce

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Hybrid in San Ramon, California, USA

Full-time

The Service Desk Technician is responsible for the assistance in the delivery, configuration, setup, maintenance, and troubleshooting of computer systems, hardware, and software. As a Service Desk Technician, you will work closely with the other members of the IT team to solve user issues and escalate tickets as needed. Respond to IT Help queries on the phone, via email, in person, or through remote access. Log incidents, and status in ServiceNow. Offer technical assistance in the configuration,
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Posted 20 hours ago

IT Service Desk Specialist

Bayforce

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On-site in San Ramon, California, USA

Contract

Role Title: IT Service Desk Specialist- California Employment Type: Contract Duration: 6 months Preferred Location: Local to San Ramon area- onsite 5 days a week Role Description: The Service Desk Technician is responsible for the assistance in the delivery, configuration, setup, maintenance, and troubleshooting of computer systems, hardware, and software. As a Service Desk Technician, you will work closely with the other members of the IT team to solve user issues and escalate tickets as neede
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Posted 60+ days ago | Updated 20 hours ago

Product Support Analyst 3 - help desk / service desk - Remote - local to Texas candidates

Emergere Technologies

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Remote

Contract, Third Party

Position: Product Support Analyst 3 - Leadership of a help desk / service desk Location: Remote(Looking for only local to Texas candidates) Required: 8 Years: Leadership of a help desk/service desk 2 Years: Developing process/training documentation, researching and resolving escalated problems, including the most complex and/or critical customer issues
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Posted moments ago

Clinical Service Desk Representative

IDC Technologies

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Remote

Contract

Dear Applicant, Hope you are doing well We have an urgent requirement of Clinical Service Desk Representative with one of our global consulting clients. Kindly click to apply if you are available and interested in the job role mentioned below. Title: Clinical Service Desk Representative Location: 100 % Remote Long Term Contract Position Job Description: - Serve as the initial point of contact for clients via phone calls and chats, promptly addressing inquiries and requests.Possess familiarity w
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Posted 1 day ago | Updated 1 hour ago

IT Service Desk Technician - Project Consultant - Remote (US)

INSPYR Solutions

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Remote

Contract

IT Service Desk Technician - Project Consultant - Remote (US)Title: IT Service Desk Technician Location: Remote (US) Duration: 6+ months contract Compensation: $20-22/hr. Qualified candidates may send a copy of their resume (Word Format) to The IT Service Desk Technician plays an important role in the organization by performing numerous tasks related to the company's information technology functions. The role is responsible, under general direction and supervision, for acting as the central poi
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Posted 2 days ago | Updated moments ago

Clinical Service Desk Rep

McKinsol Consulting Inc

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Remote

Contract, Third Party

Clinical Service Desk Rep. Remote Serve as the initial point of contact for clients via phone calls and chats, promptly addressing inquiries and requests. Possess familiarity with US healthcare processes and ITIL principles to ensure effective client interactions and align with industry best practices. Document interactions accurately in ticketing tool, escalate complex cases to next level or technical teams, collaborate with the healthcare team, and stay updated on medical trends to enhance cli
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Posted 2 hours ago

Service Desk Engineer

Nexus Tek

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Remote

Full-time

NexusTek is a U.S based, managed IT service provider to small and medium sized organizations. We excel in tackling the complexities of IT, such as cloud services, cyber-security, document management, data back-up and protection, and more. Our mission is to take away technology headaches allowing our clients to focus on their core business. NexusTek s 300 employees span 35+ states to service our growing client base. We have physical offices in Denver, Irvine, and Boston. Working hours Monday thro
Posted 8 days ago | Updated 8 days ago

Help desk/ IT support/ Desktop Support/ Service Desk Lead

Comtech LLC

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Remote

Contract

Comtech has an urgent need of for Service Desk role for the long-term DOD SAP program we are supporting. Job Title: Help desk/ IT support/ Desktop Support/ Service Desk Location: 100% remote work Duration: 12+ Months with possible extensions Location:College Park, MD Bachelors Degree is a Must Position Description: Bachelors degree in computer science or related fieldAt least four (4) years of experience in IT Service Desk support, and two years in software development as a tester, business ana
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Posted 60+ days ago | Updated 1 day ago

Senior ServiceNow Service Mapping Analyst

Xoriant Corporation

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Remote

Contract

Job Title: Senior ServiceNow Service Mapping Analyst Duration: 9+ Months Location: Dallas, TX/Remote Xoriant reasonably expects the pay rate for this position to be within the following range: $60.00/hour-$69.00/hour. Description: Job Summary: Seeking a ServiceNow Service Mapping expert to help in supporting a large global organization. This individual will work alongside the Enterprise Asset Management (EAM) team and lead the effort to implement Service Mapping for in-scope business applicati