Service Desk Analyst Jobs in Virginia

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IT Service Desk Analyst

SAIC

Norfolk, Virginia, USA

Full-time

Job ID: 2405597 Location: NORFOLK, VA, US Date Posted: 2024-04-17 Category: Information Technology Subcategory: Computer Operator Schedule: Full-time Shift: Rotating Travel: No Minimum Clearance Required: Interim Secret Clearance Level Must Be Able to Obtain: Secret Potential for Remote Work: No Description SAIC is seeking a IT Service Desk Analyst to support the Navy's Service Management, Integration and Transport Program (SMIT) at the Norfolk Naval Base in Norfolk, Virginia. This po

Mid-level Cyber Incident Management/Service Desk Analyst

Peraton

Arlington, Virginia, USA

Full-time

About Peraton Peraton is a next-generation national security company that drives missions of consequence spanning the globe and extending to the farthest reaches of the galaxy. As the world's leading mission capability integrator and transformative enterprise IT provider, we deliver trusted, highly differentiated solutions and technologies to protect our nation and allies. Peraton operates at the critical nexus between traditional and nontraditional threats across all domains: land, sea, space,

Cyber Incident Quality Assurance/Quality Control Service Desk Analyst / Active Top Secret clearance

Peraton

Arlington, Virginia, USA

Full-time

About Peraton Peraton is a next-generation national security company that drives missions of consequence spanning the globe and extending to the farthest reaches of the galaxy. As the world's leading mission capability integrator and transformative enterprise IT provider, we deliver trusted, highly differentiated solutions and technologies to protect our nation and allies. Peraton operates at the critical nexus between traditional and nontraditional threats across all domains: land, sea, space,

Service Desk Analyst L1

HMG America

Reston, Virginia, USA

Contract, Third Party

HMG America LLC is the best Business Solutions focused Information Technology Company with IT consulting and services, software and web development, staff augmentation and other professional services. One of our direct clients is looking for Service Desk Analyst L1 in Reston, VA and NYC. Below is the detailed job description. Title: Service Desk Analyst L1 Location: Reston, VA and NYC Job Description: Primary Skills Graduate with Minimum 3+ years of experience in service Desk Excellent com

Cyber Incident Response Analyst - Service Desk / Active Top Secret

Peraton

Arlington, Virginia, USA

Full-time

About Peraton Peraton is a next-generation national security company that drives missions of consequence spanning the globe and extending to the farthest reaches of the galaxy. As the world's leading mission capability integrator and transformative enterprise IT provider, we deliver trusted, highly differentiated solutions and technologies to protect our nation and allies. Peraton operates at the critical nexus between traditional and nontraditional threats across all domains: land, sea, space,

Deputy Service Desk Manager - Active DoD Secret

Prism, Inc.

Arlington, Virginia, USA

Full-time

PRISM seeks a driven and experienced Service Desk Manager to lead our team in providing exceptional technical support to our internal users. You will be responsible for overseeing the day-to-day operations of the service desk, managing a team of technicians, and ensuring that our service desk processes are efficient and effective. Responsibilities: Manage and lead the service desk team, including performance evaluations, coaching, and development.Establish and maintain high standards for custome

1901 Service Desk Q2 2024

Apex Systems

Norfolk, Virginia, USA

Full-time

Job#: 2021255 Job Description: Apex Systems is hiring for a Service Desk Analyst for our large Government client. This position is on-site in Norfolk, VA. If you are interested in hearing more, please send an updated copy of your resume and a copy of your CompTIA Security + Certification to Job Title: Service Desk Analyst Location: Norfolk, VA PR: $26.03 +4.57 SCA Fringe Benefit Rate Schedule: Must be flexible to work multiple shifts. Will be assigned a specific schedule upon training completio

Service Desk Technician

AAC Inc

Vienna, Virginia, USA

Full-time

Serve as the initial point of contact and resolution for IT related incidents and requests. Accept and document customer reports of incidents and service requests through telephone, voicemail, email, self-service portal, instant messaging, and personal visits to the Service Desk. Interface directly with supported end-users to provide hardware, software, and network problem resolution. Clearly and professionally communicate via phone, email, and instant messaging with end users and technicians. T

Service Desk/NOC Specialist

AAC Inc

Vienna, Virginia, USA

Full-time

Provide 24x7x365 phone, email and in-person customer support to users in the areas of email, standard Windows desktop applications and customized applications. Perform first-line support to determine service interruptions for desktop hardware, peripherals, and software applications. Monitor network and datacenter to ensure functionality and availability. Escalate unresolved problems to expedite resolution. This position is full-time on-site and is deemed essential personnel. Requires a high scho

Service Desk Operator

Tential

Winchester, Virginia, USA

Contract

Service Desk Operator Our fortune 100 credit union client is looking for a Service Desk Operator to join their team on a hybrid schedule in Winchester, VA. Hybrid 2 days/week onsite Mon-Fri 8:30am EST-4:30pm EST The Service Desk is a fast-paced environment that operates 24/7 to support our enterprise. Our Service is responsible for acting as the first point of contact for Enterprise Technology Services (ETS), where we strive to resolve customer incidents, answer questions, and assist with subm

Service Desk

INSPYR Solutions

Vienna, Virginia, USA

Contract

Title: Service Desk Technician Location: Hybrid 10 days a month in Winchester, Virginia Duration: 6+ months Compensation: $20-28/hr Work Requirements: , Holders or Authorized to Work in the US Role will be hybrid based out of Winchester,Virginia around 10 days a month. Shift is Monday-Friday 0800-1630. This is an intial contract role. Job Description: The Service Desk is a fast-paced environment that operates 24/7 to support our enterprise. Our Service is responsible for acting as the first poin

Service Desk, Desk Side Support Agent

Navigant Consulting

McLean, Virginia, USA

Full-time

Job Family : User Support Travel Required : Up to 10% Clearance Required : None What You Will Do : Essential Job Functions Technical Support - InternalProvide in-office 1st and 2nd level Deskside IT support to the Guidehouse offices in McLean, VA, Arlington, VA and Rockville, MDTroubleshoot and resolve hardware, software, application, network, user access, or related issuesCreate tickets and document all activities in helpdesk ticketing systemsEscalate more complex problems or unresolved issues

Service Desk (JR)

Apex Systems

Fort Gregg-Adams, Virginia, USA

Full-time

Job#: 2019110 Job Description: Service Desk, Richmond, VA Overview The Enterprise Service Desk serves as the nucleus of DeCA's IT infrastructure support operations. Information Technology (IT) support originates through the utilization of automated enterprise services call tree and the Ticket application service management suite. This shall be full service support for all Government-owned desktop equipment and desktop software in DeCA's environment to include mobile device, multi-media, and co

Sr Service Desk Specialist

Techead

Newport News, Virginia, USA

Contract

Sr Service Desk Specialist 12+ Month Contract Local Candidate Only Richmond, VA Techead is seeking an experienced Senior Service Desk Analyst. The ideal candidate brings proven problem-solving experience and the ability to thrive in a highly collaborative and fast-paced work environment. Our client based in Richmond VA needs an individual who is passionate about customer service with experience leading fellow team members. The Senior role is responsible for managing incoming customer calls and

Enterprise Service Desk Manager

General Dynamics Information Technology

Falls Church, Virginia, USA

Full-time

We are currently seeking an Enterprise Service Desk Manager with who will provide oversight in areas including Call Center Support, Deskside Support, Inventory Management, and Endpoint Management programs and/or projects in a high volume, fast paced environment. Qualified candidates will have experience running large enterprise level teams across multiple locations, very strong analytical and problem-solving skills, as well as excellent written and verbal communication skills. The successful can

Service Desk Technician

TechWish

Winchester, Virginia, USA

Contract

Role: Service Desk Technician Location: Winchester, VA Hybrid Duration: 9+ Months Long Term Contract Looking for 4+ yrs. candidate with Banking or financial domain experience. Hybrid 10+ days a month Hybrid timings: Mon-Fri 08:00AM -16:30PM EST (OR) Part Time: Tuesday - Saturday 07:00AM - 11:00AM EST Description: Responsibilities Respond to inbound calls daily to provide technical support/troubleshooting.Provide support via web queues, outbound interactions, and emails.Leverage resources to reso

Service Desk Technician - Need Locals ( Remote + Onsite ) ---- Hybrid role

Zillion Technologies

Vienna, Virginia, USA

Contract, Third Party

THIS IS A DIRECT BANKING CLIENT REQUIREMENT ! Those authorized to work without sponsorship are encouraged to apply please. Reach Shaily Sharma -- || 908-CALL-487-NOW-4334 Service Desk / HelpDesk Technician Duration: Long Term Ongoing Project with NO end Date Direct Client Remote & Onsite ( Hybrid Role ) Vienna, VA The Service Desk is a fast-paced environment that operates 24/7 to support our enterprise. Our Service is responsible for acting as the first point of contact for Enterprise Technolo

Service Desk Technician - Need Locals ( Remote + Onsite ) ---- Hybrid role

Zillion Technologies

Winchester, Virginia, USA

Third Party, Contract

THIS IS A DIRECT BANKING CLIENT REQUIREMENT ! Those authorized to work without sponsorship are encouraged to apply please. Reach Shaily Sharma -- || 908-CALL-487-NOW-4334 Service Desk / HelpDesk Technician Duration: Long Term Ongoing Project with NO end Date Direct Client Remote & Onsite ( Hybrid Role ) Winchester, VA The Service Desk is a fast-paced environment that operates 24/7 to support our enterprise. Our Service is responsible for acting as the first point of contact for Enterprise Tech

Service Desk - hybrid (Vienna or Winchester, VA)

ALTA IT Services

Vienna, Virginia, USA

Third Party, Contract

We are currently seeking a Service Desk Specialist for a long term PART-TIME contracting position located in either Vienna, VA or Winchester, VA. This is a hybrid schedule working onsite 2-3 days per week, Tuesday-Saturday 7:00 a.m. - 11:00 a.m. Candidates should have at least 3 years of Tier 1 experience. The Service Desk is a fast-paced environment that operates 24/7 to support our enterprise. Our Service is responsible for acting as the first point of contact for Enterprise Technology Service

Service Desk - hybrid

ALTA IT Services

Winchester, Virginia, USA

Third Party, Contract

We are currently seeking a Service Desk Specialist for a long term contracting position located in Winchester, VA. This is a hybrid schedule working onsite 2-3 days per week, Monday through Friday, 8:00 a.m. to 4:30 p.m. Candidates should have at least 3 years of Tier 1 experience. The Service Desk is a fast-paced environment that operates 24/7 to support our enterprise. Our Service is responsible for acting as the first point of contact for Enterprise Technology Services (ETS), where we strive