Technical Support Engineer Jobs in Washington

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Technical Support Tier 1 & 2

Dynamic Computing Services Corporation

Hybrid in Reston, Virginia, USA

Full-time

OPPORTUNITY:We are looking for a Technical Support Tier 1 & 2 for a full-time hybrid permanent role in Reston, VA. **Onsite for two (2) months for training, then three (3) days hybrid schedule** SALARY:$50K - $75K RESPONSIBILITIES:This role serves as the main escalation point for all issues and bugs that are found and identified by the Tier 1 team to ensure timely responses and resolution of customer facing inquiries related to client applications, features, products, and integrations.This is

Technical Support Specialist

Kforce Technology Staffing

On-site in Sterling, Virginia, USA

Contract

RESPONSIBILITIES: Kforce has a client in Sterling, VA that is hiring a Technical Support Specialist. In this role, you will perform a wide variety of technical tasks in support of operations, production, and test environments. Responsibilities: * Technical Support Specialist will support and provide Tier I (Help Desk) and Tier II (Escalation) problem identification, diagnosis, and resolution of problems * Provides support for the escalation and communication of status to agency management and i

Technical Support Lead

NuAxis LLC

On-site in Washington, District of Columbia, USA

Full-time

We are a federal IT company on a mission to make customer experience (CX) the center of every government solution. Technology is our Passion. People are our Purpose. Grow with us! As a growing business, every NuAxis Innovations employee impacts the success and direction of this company. We all share a true passion for technology and enjoy working together to develop solutions, share ideas, and exchange knowledge. At NuAxis Innovations, we celebrate diversity and the unique perspective each team

IT Technical Support

AstraZeneca

On-site in Gaithersburg, Maryland, USA

Full-time

Introduction to Role: Are you ready to provide technology assistance to impact patients and ultimately save lives? As an IT Technical Support representative at AstraZeneca, you will be responsible for the end user experience and delivery of end user IT services. This role will perform the day-to-day front of house onsite IT activities so that Customer Experience, Service Excellence & Design and Site IT Technical Team objectives are met. You will be accountable for ensuring the 'effective deliver

Technical Security and Signals Countermeasures (TSSC) Support Analyst

Leidos

On-site in Bethesda, Maryland, USA

Full-time

Description This position supports the full range of technical activities required for the Office of Director of National Intelligence (ODNI), Center for Security Evaluation (CSE) to appropriately service ICD 702 mission requirements. Job Description:Analyze client content and/or systems using data analysis and data mapping techniques.Analyze content and data sources to discover the core components and relationships for a technical security vulnerability.Understand, review, analyze and evaluate

Application Support Engineer - (Remote & Onsite 1 Day a week) - LOCALS ONLY

Zillion Technologies

Hybrid in Vienna, Virginia, USA

Contract

THIS IS A DIRECT CLIENT REQUIREMENT ! Those authorized to work without sponsorship are encouraged to apply please. Reach Saakshi Sahni -- || 703-CALL-955-NOW-1070 PLEASE APPLICATION SUPPORT ENGINEER Location : Remote and Onsite Once a week ( VIENNA, VA) Duration : Long term ongoing contract with no end date DIRECT BANKING CLIENT Description: This role serves as a subject matter expert for an assigned set of applications providing operational support to the organization. To research, evaluate, im

Sr. Technical Support Analyst

John Hopkins University

On-site in Washington, District of Columbia, USA

Full-time

We are seeking a Sr. Technical Support Analyst. Under general supervision, perform routine PC setup, installation of peripheral equipment, software installation, support for software products and services, deployment of service packs, hotfixes, system updates, and testing changes to the environment. Assistance with departmental-specific applications and interaction with vendor application installations. Strong liaison with customers and departments. Involved with analyzing user needs in the comp

Technical Security and Signals Countermeasures (TSSC) Support Analyst

Leidos

On-site in Bethesda, Maryland, USA

Full-time

Description This position supports the full range of technical activities required for the Office of Director of National Intelligence (ODNI), Center for Security Evaluation (CSE) to appropriately service ICD 702 mission requirements. Position is a temporary 8 month assignment. Job Description:Analyze client content and/or systems using data analysis and data mapping techniques.Analyze content and data sources to discover the core components and relationships for a technical security vulnerabil

Technical Support Specialist

Node.Digital

On-site in Arlington, Virginia, USA

Full-time

Technical Support Specialist Location: Arlington, VA Must have Top Secret Security Clearance The Technical Support Specialist role performs a wide variety of technical tasks in support of operations, production, and test environments. Supports and provides Tier I (Help Desk) and Tier II (Escalation) problem identification, diagnosis, and resolution of problems. Provides support for the escalation and communication of status to agency management and internal customers. Observes, analyzes, and

Technical Customer Support with SketchUp

Talent Group

Remote

Contract

Provide friendly and professional customer support via email, chat, and phone.Manage customer queues and ensure timely responses to inquiries.Document customer interactions and troubleshoot technical issues related to SketchUp.Assist with account management, billing, installations, and bug tracking.Stay updated on product knowledge and internal systems.Assist customers with account and subscription management, process refunds, along with technical issues related to SketchUp: Billing and invoicin

Sage 100 Technical Support Supervisor

Spinnaker Search Group LLC

Remote

Full-time

Our client is a leading provider of next-generation technology solutions specializing in mid-market ERP solutions and expertise across finance, accounting, operations, workforce management, and customer experience. They serve as a trusted advisor to small and mid-sized companies in a variety of industries across the US. Our client is currently seeking a Sage 100 Support Supervisor to oversee all activity on the helpdesk. This is a direct-hire, full-time position that can be remotely based any

Customer Service - Technical Support - REMOTE

Randstad Digital

Remote

Contract

job summary: We are looking for a few people to join our team as Technical Customer Service Specialists. You will be providing software support to clients via phone, email, and chat. Through the logging of issues and interactions into a customer relationship management system, we help ensure accurate and timely technical assistance to maintain and improve the organization's customer relationships. May interact with network services, systems software analyst, and/or applications development to r

IT Technical Support Technician || Newport News, VA **LOCALs preferred

Prudent Technologies and Consulting

Remote

Contract

Role: IT Technical Support Technician Location: Newport News, VA 23602 Duration: 6-month project Exp supporting iPads in an Enterprise environment required Exp working with Intune preferred Job Description: Serves as the primary point of contact between business stakeholders and the End User Computing team. A qualified candidate will have experience supporting iPads, navigating the Intune console, and making configuration changes under the guidance of Intune administrators. Experience working w

IT Technical Support Technician

Prudent Technologies and Consulting

Remote

Contract

Exp supporting iPads in an Enterprise environment required Exp with ServiceNow preferred Exp working with Intune preferred Job Description: Serves as the primary point of contact between business stakeholders and the End User Computing team. A qualified candidate will have experience supporting iPads, navigating the Intune console, and making configuration changes under the guidance of Intune administrators.Experience working with ServiceNow is preferred. Strong customer service skills are requ

Salesforce Administrator/Technical Support

U.S. Tech Solutions Inc.

Remote

Contract

Job Description: Candidate will be required to have working knowledge of Salesforce or Oracle system environments and they will assist the client in managing current and ongoing workload.Ongoing system feature launches within Salesforce and Oracle are integral to client s operations and these roles will provide support for the implementation of these launches, ensuring that the necessary application configuration is complete, properly tested and rolled out to production environments correctly an

Systems Support Engineer II- Service Desk Team

Red River Technology LLC

On-site in Fairfax, Virginia, USA

Full-time

The Systems Support Engineer II is primarily responsible for working on a team at the Red River Managed Services Desk located in Chantilly, VA. This position The Systems Support Engineer II is primarily responsible for working on a team at the Red River Managed Services Desk located in Chantilly, VA. This position will handle technical support requests directly from customers as well as escalation from other team members and field engineers. Our engineers are responsible for maintaining user upt

Senior Technical Support Analyst

Deltek Systems, Inc.

Remote

Full-time

As a Senior Technical Support Analyst, you will be responsible for providing quality technical software support to clients using the Deltek products Vision/Vantagepoint. Tech Support Analysts work in a team environment and provide support to customers via telephone, e-mail, chat, and the internet. This opportunity is offered on a remote basis. Work activity involves assessing the nature of customer problems and resolving most support issues. For the most complex issues, the customer is escalate

Senior Systems Engineer - Programmatic and Acquisition Support

SAIC

On-site in Springfield, Virginia, USA

Full-time

Job ID: 2402752 Location: SPRINGFIELD, VA, US Date Posted: 2024-02-22 Category: Engineering and Sciences Subcategory: Systems Engineer Schedule: Full-time Shift: Day Job Travel: Yes, 10 % of the Time Minimum Clearance Required: TS/SCI Clearance Level Must Be Able to Obtain: TS/SCI with Poly Potential for Remote Work: No Description SAIC seeks an energetic and talented Senior Systems Engineer to join an exciting program and world-class Systems Engineering and Technical Assistance (SETA

Technical Operations Engineer Senior (TS/SCI with Poly Required)

General Dynamics Information Technology

On-site in Chantilly, Virginia, USA

Full-time

Technical Operations Engineer Senior (Systems Engineer, TS/SCI with Polygraph Required) Deliver simple solutions to complex problems as a Systems Engineer Senior at GDIT. Here, you'll tailor cutting-edge solutions to the unique requirements of our clients. With a career in application development, you'll make the end user's experience your priority and we'll make your career growth ours. At GDIT, people are our differentiator. As a Technical Operations Engineer Senior you will help ensure toda

DNCG Support Engineer

ManTech

On-site in Washington, District of Columbia, USA

Full-time

Secure our Nation, Ignite your Future Become an integral part of a diverse team while working at an Industry Leading Organization, where our employees come first. At ManTech International, you'll help protect our national security while working on innovative projects that offer opportunities for advancement. This position is in the Aircraft Carrier Design and Systems Engineering Directorate (SEA 05V) at Naval Sea Systems Command (NAVSEA). This position will be at the Washington Navy Yard . The