Remote
•
23d ago
Key Responsibilities: Receive and acknowledge issues from customer base or identify issues;Perform Case qualification, verify problem/analysis and confirm prioritization with customer base;Identify and verify the impact of various alternatives on local or regional systems/processes;Define interim strategies or workarounds and facilitate communication to user community through defined processes;Identify and involve additional resources if necessary;Engage all appropriate parties to address escala
Easy Apply
Contract
$20 - $30