Tier II Help Desk Analyst Jobs in Boston, MA

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Help Desk II

Apex Systems

•

Cambridge, Massachusetts, USA

Full-time

Job#: 2026409 Job Description: Help Desk II 2026409 Location: Cambridge, MA (Onsite) Job Overview: The Help Desk Support Specialist II will provide technical assistance to end-users, troubleshoots and resolves basic issues through established processes, and ensures timely and high-quality service. Primary job Responsibilities: Address and resolve escalated helpdesk requests from managed service providers, ensuring timely and efficient solutions.Offer technical support for AV equipment and meeti
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Posted 25 days ago | Updated 1 hour ago

Tier II IT Support

Alexander Technology Group

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Needham, Massachusetts, USA

Full-time

The Alexander Technology Group is looking for a Tier II IT Support consultant for our client in Newton. This person will be responsible for providing Tier II support for their clients. The ideal candidate should have 3+ years of prior hands-on experience, top notch customer service skills, have experience providing white glove service, and handling escalations from the helpdesk. This is a permanent hire opportunity. Must have a car to travel to clients locally based in MA occasionally and will b
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Posted 26 days ago

Help Desk Analyst I

Robert Half

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Billerica, Massachusetts, USA

Full-time

Description We are searching for a skilled Help Desk Analyst I to join our team located in North Billerica, Massachusetts. This position offers a contract to hire employment opportunity. As a Help Desk Analyst, you will be responsible for triaging user issues using various software such as Office 365, Case Systems Management Software, and Bomgar (Beyond Trust) - Remote Support Software. This role is within the telecom provider industry and requires expertise in various skills including Citrix Te
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Posted 9 days ago | Updated 9 hours ago

Help Desk Analyst

Robert Half

•

Beverly, Massachusetts, USA

Full-time

Description You're the perfect candidate for this job if you excel at coming up with creative solutions to technical issues. Robert Half is seeking a Help Desk Analyst to accommodate field users in an ever-changing, active environment with a company in the Hi Tech Engineering field. We encourage candidates with strong problem-solving skills and a passion for making effective change within an organization to apply to this Help Desk Analyst position. Located in Beverly, Massachusetts, the Help Des
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Posted 30 days ago | Updated 9 hours ago

Financial Analyst II

Judge Group, Inc.

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Wellesley, Massachusetts, USA

Full-time

Location: Wellesley (CDP), MA Description: Hi there! I'm glad you found us. Do you want to be the newest member of a dynamic team in an industry leading company? Well this is your job. We are hiring for a Executive Assistant role and our client is looking to interview and hire ASAP. The full description is below. Please submit your qualified resume to Job Title: Financial Analyst Location: Wellesley MA Duration: 6+ Months Contract Responsibilities: Past working experience in Investment Oper
Posted 17 days ago | Updated 9 hours ago

Financial Analyst II

Thermo Fisher Scientific

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Franklin, Massachusetts, USA

Full-time

Job Description Company Information About Thermo Fisher Scientific At Thermo Fisher Scientific, our Finance teams are important to our business and functional teams to make educated, sound decisions that drive our Mission and make us a stable and trusted industry leader. From Financial Planning & Analysis, Tax, Treasury, Financial Reporting, Audit, Investor Relations, Strategy & Corporate Development to Accounting, our Finance functions have a diverse and global presence, providing significan
Posted 24 days ago | Updated 13 hours ago

Cyber Security Analyst II

Zachary Piper Solutions, LLC

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Remote

Full-time

Piper Companies is looking for a Cyber Security Analyst II for a health insurance company in New Jersey for a 100% Remote, Full-Time Opportunity. Responsibilities for the Cyber Security Analyst II: Actively search for malicious internal and external threats working with the CSA I & IIs to ensure 24/7/365 Cyber Security Operations Center (CSOC) support and be the Tier 3 CSOC Analyst Monitor the effectiveness of the Enterprise wide information security program Mentor security analysts regarding r
Posted 2 days ago | Updated 10 hours ago

Service Desk Analyst II

Kforce Technology Staffing

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Remote or Scottsdale, Arizona, USA

Contract

RESPONSIBILITIES: Kforce's client is looking to add a Level II Service Desk Analyst to their team. This is a 100% remote position - working hours are Eastern Time Zone. This is for an 8:00pm to 3:00am shift. Summary: The Service Desk Analyst II provides frontline support and incident diagnosis for client's applications, endpoints, and infrastructure. You will act as a single point of contact for end users, triaging and documenting inbound interactions, and managing ticket routing and incident r
Posted 5 days ago | Updated 1 day ago

Security Operations Center (SOC) Analyst II, Location: Remote, Experience: 10+ Years experience, Duration: 6+ Months contract

Infomerica, Inc

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Remote

Contract

Hi, Please find the role below and let us know your interest. Role: Security Operations Center (SOC) Analyst II Location: REMOTE Experience: 10+ years exp. Security Operations Center (SOC) Analyst II: As technology continues to advance so does the threat landscape. Attackers are now using more sophisticated tactics to evade security controls. As a result, continue to advance its capabilities in threat detection and monitoring systems. The SOC Tier II Analyst is responsible for monitoring, analys
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Posted 9 days ago

SOC Analyst II

Mindlance

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Remote

Contract

SOC Analyst II Duration: 12+ months (potential conversion possibility) Location: 100% Remote Job description: Security Operations Center (SOC) Analyst II: Become the Newest Member of the client Family As technology continues to advance so does the threat landscape. Attackers are now using more sophisticated tactics to evade security controls. As a result, client must also continue to advance its capabilities in threat detection and monitoring systems. The SOC Tier II Analyst is responsible for m
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Posted 9 days ago

Analyst Programmer II (Business Systems Specialist)

Confidential Company

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Remote

Full-time

HarmonyTech Inc. is seeking an experienced Analyst Programmer II (Business Systems Specialist) to join our team. The Analyst Programmer II will play a vital role in following project methodology, conducting research analysis, designing, coding, testing, debugging, providing documentation, and maintaining application systems. This position requires proficiency in analysis, new designs, and system modifications. This position is available in Albuquerque, NM, and requires U.S. citizenship OR Perman
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Posted 10 days ago | Updated 10 days ago

AML Investigator Analyst Level II

Navigant Consulting

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Remote

Full-time

Job Family : Investigator Travel Required : None Clearance Required : None What You Will Do : Identify potential gaps and assist with creating and providing training to junior analysts and provide support on more complex cases.Work efficiently in a production driven environment, while delivering the expected highest quality standards.Determine risks associated with customer types when engaged in customer due diligence.Research, identify and analyze time-sensitive data from multiple sources, and
Posted 11 days ago | Updated 9 hours ago

Application Analyst II - Great Opportunity (Remote)

GAVS Technologies

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Remote

Full-time

Required: Strong management skills to collaborate across teams for effective solutionsExcellent communication and interpersonal skillsLeader within ITS department as well as exceptional team playerLeadership of multiple projects at a timeAssists and educates users at all levelsMentors new team members as assignedEnlists subject matter experts from other departmental areas to ensure appropriate integration of systemsWorks collaboratively within teams and with internal and external customers and v
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Posted 19 days ago

Epic Clindoc Analyst II - Great opportunity!!

GAVS Technologies

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Remote

Full-time

Remote role supporting a Large Healthcare Facility in the New England area Key points for this role: Proficient in diagnosing and identifying resolution for Epic functional and workflow issues, then presenting issue and recommended solution to the vendor for implementation.Providing support to end-users through telephone triage and ticket management.Capable of conducting preliminary triage and basic troubleshooting beyond their certified area of expertise.Working closely with ITS team members t
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Posted 19 days ago | Updated 16 days ago

Incident Response Analyst II

The DigiTrust Group

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Remote

Full-time

The DigiTrust Group is revolutionizing cyber security and we're looking for an Incident Response Analyst II to join our growing team. We re hackers at heart and we re on a mission to defend global organizations against information security threats. As an Incident Response Analyst II, your efforts will prevent the capabilities of nation-state and organized crime threat actors targeting global organizations. You ll drive fast and effective incident identification, response and remediation utilizin
Posted 30 days ago | Updated 5 days ago

Epic Ambulatory Analysts (II)

Dynamic Computing Services Corporation

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Remote

Full-time

OPPORTUNITY:We are looking for two (2) Epic Ambulatory Analysts (II) for a full-time permanent placement remote role in Durham, NC. SALARY:$80K - $95K RESPONSIBILITIES:Support clinical end-users with system issues and questions.Monitor Error Ques, Ticket Ques, and customer issues.Review of Release Notes.Conduct daily maintenance work which includes managing messages from various workqueues.Participate in rotating on-call coverage (24/7 call for 1 week about every 10-12 weeks, Tue-Tue).Build and