UCS Jobs in Arizona

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Cisco UCS platform Expert - Remote / Oakland, CA (Candidate must be in California)

Rootshell Enterprise Technologies Inc.

•

US

Contract

Cisco UCS platform Expert Remote / Oakland, CA (Candidate must be in California) Need very Sr seasoned resource. Provides dedicated full-time technical expertise regarding the Cisco UCS platform and other DC platforms to include VMware Virtualization technologies. Represents PG&E as a key contact for product information and can provide incident/issue resolution for Tier 1-3 tickets and can provide assistance with driving Tier 4 tickets for OEM facilitation. Can provide proactive information to
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Posted 1 day ago | Updated 5 hours ago

Contact Center Data and AI Architect - Genesys

Nasscomm, Inc.

•

Phoenix, Arizona, USA

Contract, Third Party

Candidate must have Deep knowledge of Genesys (InfoMart, UCS, GAAP, SpeechMiner, WFM, Routing, etc.) and Five9 data ecosystemHaving knowledge on contact center migration to CCaaS and build data solution surrounding the migrationDefine data strategy for migrating historical and real-time data to the cloud while ensuring minimal disruption to downstream systems.Understand data models for Genesys (InfoMart, SpeechMiner) and develop mappings to cloud equivalents.Collaborate with data architects to e
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Posted 14 days ago | Updated 17 hours ago

Contact Center Solution Architect - Manager -

Cognizant

•

Phoenix, Arizona, USA

Full-time

About the role As a Lead Architect - Technology, you will make an impact by assessing the current Genesys architecture (InfoMart UCS GAAP SpeechMiner WFM Routing etc.) and design a migration roadmap to a CCaaS platform. In this role, you will: Work closely with IT customer service operations business teams and external CCaaS vendors Participate in vendor evaluations and selection process for CCaaS and AI solutions Assess the current Genesys architecture InfoMart UCS GAAP SpeechMiner WFM Routing
Posted 18 hours ago | Updated 10 hours ago

Contact Center Solution Architect - Manager -

Cognizant

•

Phoenix, Arizona, USA

Full-time

About the role As a Lead Architect - Technology, you will make an impact by assessing the current Genesys architecture (InfoMart UCS GAAP SpeechMiner WFM Routing etc.) and design a migration roadmap to a CCaaS platform. In this role, you will: Work closely with IT customer service operations business teams and external CCaaS vendors Participate in vendor evaluations and selection process for CCaaS and AI solutions Assess the current Genesys architecture InfoMart UCS GAAP SpeechMiner WFM Routin
Posted 1 day ago | Updated 5 hours ago

Contact Center Solution Architect - Manager -

Cognizant

•

Phoenix, Arizona, USA

Full-time

About the role As a Lead Architect - Technology, you will make an impact by assessing the current Genesys architecture (InfoMart UCS GAAP SpeechMiner WFM Routing etc.) and design a migration roadmap to a CCaaS platform. In this role, you will: Work closely with IT customer service operations business teams and external CCaaS vendors Participate in vendor evaluations and selection process for CCaaS and AI solutions Assess the current Genesys architecture InfoMart UCS GAAP SpeechMiner WFM Routing
Posted 1 day ago | Updated 6 hours ago

Genesys Data & AI Architect

ClearBridge Technology Group

•

Phoenix, Arizona, USA

Contract

Our client, a large professional services firm located in Phoenix, AZ, is looking to hire a Genesys Data & AI Architect for a 12-month hybrid contract. The consultant will be supporting a contact center CCaaS migration and build and will be responsible for defining data strategy for migrating historical and real-time data to the cloud while ensuring minimal disruption to downstream systems. The consultant will evaluate and recommend which data architecture that will minimize impact for downstre
Posted 14 days ago | Updated 7 hours ago

Genesys Consultant :: Phoenix AZ

Sage IT Inc

•

Phoenix, Arizona, USA

Third Party, Contract

Genesys Developer Phoenix, AZ Long Term Contract JD: Candidate must have Deep knowledge of call flows, IVR, skill-based routing, omnichannel servicing, and customer journey orchestration. Candidate must be able to : Assess the current Genesys architecture (InfoMart, UCS, GAAP, SpeechMiner, WFM, Routing, etc.) and design a migration roadmap to a CCaaS platform. Evaluate and recommend which components of Genesys should be migrated, retired, or replaced. knowledge of Routing Logic & WFM Analyze exi
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Posted 8 days ago | Updated 9 hours ago

Contact Center Data / AI Architect (Genesys / Five9) (450714)

Vaco by Highspring

•

Phoenix, Arizona, USA

Contract

Contact Center Data / AI Architect (Genesys / Five9) | 450714 DETAILS Location: Desert Ridge, AZ 85050 (onsite 3-days per week) Position Type: 12M Contract (w/ possibility to convert to fulltime) Hourly / Salary: flexible based on experience JOB SUMMARY Vaco Technology is currently seeking a Contact Center Data / AI Architect Genesys | AI Strategy / CCaaS Migration for a 12M contract opportunity located in Phoenix AZ (onsite 3-days per week). The Contact Center Data / AI Architect will lead th
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Posted 8 days ago | Updated 1 day ago

Sr. Network Engineer

Zachary Piper Solutions, LLC

•

Remote

Full-time

Piper Companies is hiring a Senior Network Engineer to join a high-impact infrastructure engagement. We're looking for a command-line junkie with strong opinions on BGP vs OSPF, who's lived through data center refreshes, and can troubleshoot asymmetric routing without breaking a sweat. If your idea of downtime is labbing up ISE policies or tuning RF profiles, we want to hear from you. Key Responsibilities: Owning and optimizing Cisco-driven routing, switching, and wireless across enterprise LA
Posted 41 days ago | Updated 29 days ago

Contact Center Platform Architect

Vaco by Highspring

•

Phoenix, Arizona, USA

Contract

Now Hiring: Contact Center Data & AI Architect (Phoenix, AZ) Shape the future of AI-powered customer experience in the enterprise. Were supporting a major enterprise through a full-scale cloud contact center transformationand we need a seasoned Contact Center Architect who thrives at the intersection of data strategy, CCaaS migration, and AI enablement. If you're fluent in Genesys, Five9, NICE, or similar platformsand can design scalable data pipelines while partnering with AI/ML teams to build
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Posted 14 days ago | Updated 6 days ago

Senior Compute Engineer - Cloud Infrastructure

Fannie Mae

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Remote or Reston, Virginia, USA

Full-time

At Fannie Mae, the inspiring work we do helps make a home a possibility for millions of homeowners and renters. Every day offers compelling opportunities to impact the future of the housing industry while being part of a collaborative team thriving in an energizing environment. Here, you will grow your career and help create access toaffordable housing finance. Job Description As a valued colleague on our team, you will act as a Senior Engineer in designing and developing advanced solutions fo
Posted 42 days ago | Updated 8 hours ago

Systems Engineer III - Hardware (Remote)

First-Citizens Bank & Trust Company

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Remote or Raleigh, North Carolina, USA

Full-time

Overview This is a remote role open for multiple markets across the United States. This position is responsible for planning and project management, complex problem resolution, and advanced production support for the Bank's systems infrastructure. Provides expert guidance and mentorship on system technical support, maintenance, and enhancement. Leads the administration of software and hardware that supports customer sales and service applications. Installs, automates, and tests infrastructures
Posted 22 days ago | Updated 7 hours ago

Systems Engineer III - Hardware (Remote)

First-Citizens Bank & Trust Company

•

Remote or Raleigh, North Carolina, USA

Full-time

Overview This is a remote role open for multiple markets across the United States. This position is responsible for planning and project management, complex problem resolution, and advanced production support for the Bank's systems infrastructure. Provides expert guidance and mentorship on system technical support, maintenance, and enhancement. Leads the administration of software and hardware that supports customer sales and service applications. Installs, automates, and tests infrastructures
Posted 22 days ago | Updated 7 hours ago

Sr. Virtualization Engineer

Thermo Fisher Scientific

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Remote or Pittsburgh, Pennsylvania, USA

Full-time

Work Schedule Standard (Mon-Fri) Environmental Conditions Office Job Description When you're part of the team at Thermo Fisher Scientific, you'll do meaningful work, that makes a positive impact on a global scale. Join 100,000 colleagues who bring our Mission to life each day to enable our customers to make the world healthier, cleaner and safer. You'll find the resources here to achieve your career goals and help take science a step beyond by developing solutions for some of the world's toug
Posted 21 days ago | Updated 10 hours ago

Sr. Data Center Engineer

Floga technologies

•

Phoenix, Arizona, USA

Contract, Third Party

Role: Sr. Data Center Engineer Location: Initially remote till contract period, after that Phoenix, AZ / Walnut Creek, CA (Relocation required before full-time conversion) Duration: 6-9 Months Contract (Full-time conversion after it) Must have: Candidate should have excellent communication and leadership skills. Job Description: About the Role Our client is seeking a highly skilled Data Center Engineer with a strong technical background, leadership capabilities, and excellent communication skill
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Posted 1 day ago | Updated 8 hours ago

Software Engineering Technical Lead - Intersight Virtual Appliance

Cisco Systems, Inc.

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Remote or San Jose, California, USA

Full-time

We are looking for candidates local to San Jose as this is a hybrid role requiring at least 3 days/week in the office. Meet the Team We are currently looking for talent to join our Intersight development team as part of Cisco's Data Center Compute portfolio. Cisco Intersight is a cloud and on-premise based system management platform for Cisco UCS (Unified Computing System), and other Data Center products. It provides actionable intelligent level of management that enables IT organizations to
Posted 53 days ago | Updated 10 hours ago

Cisco UC/Voice/UCCE/UCCX/PCCE Tier III Engineer

Brezo Business Solutions LLP

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Remote

Contract

Cisco UC/Voice/UCCE/UCCX/PCCE Tier Engineer Working Hours: 4 - 10 hr staggered shifts as indicated on draft shift schedule for Eastern Time Zone Estimated Duration: 12-36 months Clearance: Must be able to pass a Public Trust type background check with fingerprinting and drug screening Requirements: Bachelor s degree required or equivalent experience. Five (5) years minimum experience in the Voice/Unified Communications, Unity, Unified Contact Center Enterprise (UCCE), AND Package Contact Cen