San Francisco, California
•
16d ago
Quality AnalysisThe Quality Analyst is responsible for evaluating processes, products, and service interactions to ensure they meet organizational standards and client expectations. The role involves identifying gaps, providing data-driven insights, and collaborating with cross-functional teams to improve quality and operational efficiency. Key Responsibilities1. Quality Monitoring & EvaluationConduct audits of processes, calls, tickets, documents, or product outputs as per defined QA frameworks
Easy Apply
Full-time
40,000 - 60,000