Dallas, Texas
•
10d ago
Responsibilities: Lead and develop a team of engineers, including hiring, performance management, and training. Oversee resolution of complex platform issues and escalations. Manage technical support operations for implementation, monitoring, troubleshooting, and installation across systems. Define and implement departmental policies, SOPs, and continuous improvement initiatives. Ensure timely hardware/software maintenance and collaborate on platform standards. Drive adoption of new technologies
Full-time