Zenoss jobs in Atlanta, GA, USA

Description Key Responsibilities: Lead Incident Management: Take ownership of high-impact production incidents, ensuring timely resolution and clear communication with stakeholders. Coordinate with internal teams to minimize business disruption. Technical Leadership: Serve as a subject matter expert (SME) for supported applications and systems. Mentor junior analysts and provide guidance on troubleshooting and best practices. Root Cause & Problem Management: Conduct in-depth root cause analysis