customer Jobs in New York

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Remote Customer Care Voice Associate

NTT DATA Americas, Inc

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Remote or Dallas, Texas, USA

Contract

At NTT DATA, we know that with the right people on board, anything is possible. The quality, integrity, and commitment of our employees have been key factors in our company s growth and market presence. By hiring the best people and helping them grow both professionally and personally, we ensure a bright future for NTT DATA and for the people who work here. For more than 25 years, NTT DATA have focused on impacting the core of your business operations with industry-leading outsourcing services a
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Posted 12 days ago | Updated moments ago

Mainframe COBOL, Customer/1, Billing Finance

Techim INC

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Remote

Contract

Position : Mainframe COBOL, Customer/1, Billing Finance Location: Remote MF COBOL, Customer/1,BillingFinance "Expert Knowledge: Provide specialized insights in customer service and service order management. Technical Support: Resolve customer issues and provide functional support. Documentation: Assist with project documentation and training materials. Liaison: Coordinate with support teams to ensure timely issue resolution. Mentoring: Train and mentor new associates during onboarding. Knowled
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Posted 14 days ago | Updated 4 days ago

Customer Service Representative-Remote (Bilingual: Spanish and English)

Concentrix CVG Customer Management Group Inc

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US

Full-time

Job Title: Customer Service Representative-Remote (Bilingual: Spanish and English) Job Description JOB DESCRIPTION The Customer Service Representative -Remote (Bilingual: Spanish and English) works from home and interfaces with customers via inbound/outbound calls and/or via the Internet. This position provides customer service support and resolution of routine problems and questions regarding client's products and/or services. (We accept applications for this position on an ongoing basis. Mi
Posted 38 days ago | Updated 4 hours ago

Solution Architect - Microsoft Dynamics 365 Customer Service

Zion Cloud Solutions

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Remote

Contract

Position: Solution Architect - Microsoft Dynamics 365 Customer ServiceLocation: Chicago, IL / RemoteDuration: Full-time / Long-Term Contract About UsZion Cloud Solutions is a technology services firm specializing in Microsoft Dynamics 365, IT solutions, and system integrations. We help organizations streamline operations with modern cloud-based solutions. As a women and minority-owned enterprise, we are committed to diversity and inclusion. Position SummaryWe are looking for a Solution Architect
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Posted 60+ days ago | Updated 19 days ago

Customer Service Representative

Pyramid Consulting, Inc.

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Remote

Contract

Immediate need for a talented Customer Service Representative. This is a 07+ Months Contract opportunity with long-term potential and is located in CA (Remote). Please review the job description below and contact me ASAP if you are interested. Job ID:25-67339 Pay Range: $18 - $19/hour. Employee benefits include, but are not limited to, health insurance (medical, dental, vision), 401(k) plan, and paid sick leave (depending on work location). Key Responsibilities: Shift Schedule: 8 AM - 4:30 PM
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Posted 5 days ago

Systems Software Analyst/Customer Facing

Case Interactive

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Remote

Full-time

Systems Analyst Job Requirements Required Skills and Experience: A minimum of 5 years of experience as an analyst in software development (excluding education and internships).Comprehensive understanding of the software development lifecycle, including collaboration with business stakeholders and IT teams, business proposal analysis, task decomposition, and solution design and documentation.Strong skills in structuring information and identifying key elements.Excellent verbal and written communi
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Posted 60+ days ago | Updated 1 hour ago

Customer Support Manager of Managed Services - Remote

C4 Technical Services

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Remote

Full-time

Head of Maintenance & Managed Services Direct Hire As the Head of Maintenance & Managed Services, you'll be at the forefront of our customer support strategy. You'll define, plan, and direct services to ensure our customers receive high quality 24/7/365 support, Managed Services offerings, and SaaS operational support. Your leadership will provide value-add operational assistance, to drive further customer satisfaction and retention across Incognito's global customer base. Your role will invol
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Posted 52 days ago | Updated moments ago

Customer Service Representative (Remote)

Concentrix CVG Customer Management Group Inc

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US

Full-time

Job Title: Customer Service Representative (Remote) Job Description JOB DESCRIPTION The Customer Service Representative (Remote) works from home and interfaces with customers via inbound/outbound calls and/or via the Internet. This position provides customer service support and resolution of routine problems and questions regarding client's products and/or services. ( We accept applications for this position on an ongoing basis. Military veterans are encouraged to apply.) A NEW CAREER POWERE
Posted 38 days ago | Updated 4 hours ago

Senior Data Scientist - Digital + Customer

Macy's

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New York, New York, USA

Full-time

Job Description Be part of an amazing story Macy's is more than just a store. We're a story. One that's captured the hearts and minds of America for more than 160 years. A story about innovations and traditionsabout inspiring stores and irresistible productsabout the excitement of the Macy's 4th of July Fireworks, and the wonder of the Thanksgiving Day Parade. We've been part of memorable moments and milestones for countless customers and colleagues. Those stories are part of what makes this s
Posted 9 days ago | Updated 7 hours ago

Customer Transformation - Customer Data & Analytics, Sr. Associate

PricewaterhouseCoopers LLP

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New York, New York, USA

Full-time

Industry/Sector CM X-Sector Specialism Customer Management Level Senior Associate Job Description & Summary At PwC, our people in data and analytics focus on leveraging data to drive insights and make informed business decisions. They utilise advanced analytics techniques to help clients optimise their operations and achieve their strategic goals. In data analysis at PwC, you will focus on utilising advanced analytical techniques to extract insights from large datasets and drive data-driven
Posted 28 days ago | Updated 7 hours ago

Remote Customer Technical Support

ADT LLC

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Remote or Jacksonville, Florida, USA

Full-time

Job Description Now hiring in the following states: Alabama, Arizona, Arkansas, Delaware, Florida, Georgia, Idaho, Indiana, Iowa, Kansas, Kentucky, Louisiana, Mississippi, Missouri, Nebraska, New Hampshire, North Carolina, North Dakota, Ohio, Oklahoma, South Carolina, South Dakota, Tennessee, Texas, Utah, Virginia, Wisconsin, and Wyoming. Position Summary: Are you a problem-solver? ADT is looking for qualified candidates that possess the ability to self-manage and work independently in a fast
Posted 20 hours ago | Updated 7 hours ago

Customer Technical Support Representative

Thomson Reuters U.S. Inc.

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Remote or Eagan, Minnesota, USA

Full-time

Customer Technical Support Representative About the Role: In this opportunity as Customer Technical Support Representative, you will: Log and classify all calls and requests for assistance in the call tracking database.Respond to customers' inquiries relating to technical issues with software, online or electronic products.Filter and escalate inquiries as appropriate..Track inquiry resolution progress and where appropriate proactively call customers with a status update or resolution.Follow the
Posted 16 days ago | Updated 7 hours ago

Senior Software Engineer, Customer Enablement

CVS Health

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Remote or Hartford, Connecticut, USA

Full-time

At CVS Health, we're building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care. As the nation's leading health solutions company, we reach millions of Americans through our local presence, digital channels and more than 300,000 purpose-driven colleagues - caring for people where, when and how they choose in a way that is uniquely more connected, more convenient and more compassionate. And we do it all w
Posted 60+ days ago | Updated 7 hours ago

Client Success Manager (CSM)

DXC Technology Services LLC

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Jersey City, New Jersey, USA

Full-time

Job Description: DXC Technology (NYSE: DXC) helps global companies run their mission critical systems and operations while modernizing IT, optimizing data architectures, and ensuring security and scalability across public, private and hybrid clouds. The world's largest companies and public sector organizations trust DXC to deploy services across the Enterprise Technology Stack to drive new levels of performance, competitiveness, and customer experience. Learn more about how we Location: Remote
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Posted 10 days ago

Communication Engineer

Codinix Technologies Inc.

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Brooklyn, New York, USA

Contract

Experience Requirements: 8+ years of experience working in a data center or in the field supporting related work 8+ years of experience in network support, LAN/WAN troubleshooting 8+ years of experience in communications routing, transport, and delivery (Wireline, Wireless, and VoIP) 8+ years of experience using documentation tools such as MS Excel, MS Visio, MS Word, etc. Technical Skills: Working knowledge of networking hardware and topologies Working knowledge of telecommunication cabling sta
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Posted moments ago

Desktop Support Level 2

InfiCare Technologies

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New York, New York, USA

Contract

Job Title: Desktop Support Engineer Location: 28 Liberty St., New York, NY 10005- Onsite (5 days/week) Duration: Long Term Contract Job Description: Key Responsibilities: Diagnose, resolve, and follow up on user computing issues. Provide L2 technical support (desk-side, remote, or phone-based). Handle new hire device setup and imaging. Manage device inventory and asset tracking. Utilize ticketing systems such as ServiceNow to manage incidents and requests. Troubleshoot Office 365 application
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Posted 3 hours ago | Updated moments ago

Google CCAI Specialist - Secaucus, NJ

ASCII Group LLC

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Secaucus, New Jersey, USA

Contract, Third Party

Hi,We have a position which is suitable to your skillset. Please go through the below JD and let me know your interest. Title : Google CCAI SpecialistLocation : Secaucus, NJDuration : 12 monthsRelevant Experience (in Yrs.): 8+ yearsDetailed Job Description.Configure and customize Google Agent Space / Agent Assistor seamless agent-customer interaction. Lead the implementation of agent space solutions for customer service platforms. Configure and customize software to meet business requirements. T
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Posted 11 days ago

Practice Lead - Fire Protection Engineering

Jobot

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New York, New York, USA

Full-time

Opportunity for an established leader in fire protection to grow market share and help grow local operations! This Jobot Job is hosted by: Ben Bivins Are you a fit? Easy Apply now by clicking the "Apply Now" button and sending us your resume. Salary: $175,000 - $225,000 per year A bit about us: Decades old fire protection company that is now an International leader in the industry. Why join us? We ensure that our customers, and their specific needs, are always our top priority. Several of o
Posted 3 days ago | Updated 4 hours ago

Full Stack Engineer - Founding Engineer with AI background

Tranzeal, Inc.

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New York, New York, USA

Full-time

Position: Founding Engineer - FTE Direct HireNYC, New YorkClient is building the AI Sales agent for the Trades - bringing AI to the industries that need it the most. Role responsibilities: Building an AI-powered customer service representativeDeveloping complex systems quickly Working on a fast-paced, intense team Building a world-class engineering team Navigating ambiguity and ruthlessly prioritizing Having a high degree of customer empathy Overcoming obstacles with mental fortitude MUST HAVES:
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Posted 16 days ago

Desktop Support

Phoenix Technology Partners, LLC

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New York, New York, USA

Contract

Summary: The Support Technician provides support to end-users regarding IT incidents and service requests. This role is critical in meeting the Department objectives for providing high quality customer service and technical support for supported technologies; ensuring service levels are met or exceeded. Principal Duties: This position will focus on providing mostly support for Mac devices Provide support for mobile and desktop hardware and software. Track all incidents and service requests
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Posted 5 days ago | Updated 3 hours ago