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Director of AI/ML Customer Engineering

Adobe Systems

New York, New York, USA

Full-time

Our Company Changing the world through digital experiences is what Adobe's all about. We give everyone-from emerging artists to global brands-everything they need to design and deliver exceptional digital experiences! We're passionate about empowering people to create beautiful and powerful images, videos, and apps, and transform how companies interact with customers across every screen. We're on a mission to hire the very best and are committed to creating exceptional employee experiences wher

Technical Customer Success Manager

Aura Intelligence

New York, New York, USA

Full-time

Technical Customer Success ManagerLocation: NYC Type: Full-timeLevel: Senior IC with Leadership Responsibilities OverviewWe're seeking a Technical Customer Success Manager someone who can live in the messy space between support, product, and engineering. You'll act as the connective tissue between customer pain and platform solutions, combining strong technical engineering skills with exceptional customer-facing abilities. This role requires a Type A personality who thrives on creating order fr

Customer Service Fundamentals Career Training Opportunity

Year Up United

New York, New York, USA

Full-time

Year Up United is a one-year or less, intensive job training program that provides young adults with in-classroom skill development, access to internships and/or job placement services, and personalized coaching and mentorship. Year Up United participants also receive an educational stipend. The program combines technical and professional training with access to internships and job placement support through our industry-leading talent placement firm YUPRO Placement. If you receive an internship,

Project Manager - Sales, Marketing and Customer Service

Pull Skill Technologies

Teaneck, New Jersey, USA

Full-time

Role: Project Manager Location: Teaneck, NJ 4 days onsite (Friday REMOTE) Job Type: Full time / Permanent Job Summary: Project Management Office is relatively new but growing quickly. We are seeking an experienced project manager who knows how to partner with business and functional leaders to define, plan and execute on critical projects. This role will have overall responsibility for partnering with the Sales, Marketing and Customer Service (SMC) Team to define both short- and long-term pri

Customer Service Agent (Onsite - Yonkers, NY)

3A Soft Inc

Yonkers, New York, USA

Full-time

Job Overview: We are looking for a reliable, friendly, and customer-focused Customer Service Agent to join our client's team. You will be responsible for handling customer inquiries, resolving product/service issues, and delivering a high-quality service experience across various communication channels. Key Responsibilities: Answer incoming calls, emails, and live chats in a professional and courteous manner Provide accurate information about products, services, orders, or accounts Resolve custo

Business Development/Customer Engagement Executive (Navy/USMC)

T2S Solutions

Remote or Huntsville, Alabama, USA

Full-time

Summary T2S Solutions seeks a dynamic and experienced Navy/USMC Business Development (BD) Executive to drive growth and deliver impactful solutions to our Navy/USMC clients. This role focuses on identifying, qualifying, and directly assisting in the capture of new business opportunities, fostering strategic relationships, and advancing our company's revenue and mission objectives. The ideal candidate is a growth-minded, entrepreneurial leader with a strong track record of success and existing k

Mainframe Customer 1 Billing Finance

Techim INC

Remote

Contract

Mainframe Customer 1 Billing FinanceWe need profiles asap this is an urgent request. Remote work allowed MF COBOL, Customer/1, Billing Finance Job Description : "Expert Knowledge: Provide specialized insights in customer service and service order management. Technical Support: Resolve customer issues and provide functional support. Documentation: Assist with project documentation and training materials. Liaison: Coordinate with support teams to ensure timely issue resolution. Mentoring: Tr

Business Development/Customer Engagement Executive (INTEL)

T2S Solutions

Remote or Huntsville, Alabama, USA

Full-time

Summary T2S Solutions seeks a dynamic and experienced IC/SOCOM Business Development (BD) Executive to drive growth and deliver impactful solutions to our Air Force and Space Force clients. This role focuses on identifying, qualifying, and directly assisting in the capture of new business opportunities, fostering strategic relationships, and advancing our company's revenue and mission objectives. The ideal candidate is a growth-minded, entrepreneurial leader with a strong track record of success

Entra ID Customer Engineer

JDA TSG

Remote

Full-time

AtJDA TSG, we equip many of the worlds major brands with top-tier specialized talent, business-process expertise, and innovations that move their organizations in exciting new directions. We apply extensive due diligence up front to ensure our teams are a culturaladdand can make a difference from day one. Our reputation is built on exceptional focus, flexibility, and confidence with every client we serve. We have immediate opportunities forEntra ID Customer Engineersto join our growingCustomer

Customer Engineer

Mitchell Martin, Inc.

New York, New York, USA

Full-time, Contract

Title: Customer EngineerLocation: Northeastern U.S. Region Employment Type: Full-Time/PermDescription: * We are looking for a Customer Engineer to join a team focused on designing and enhancing data integration processes. * In this role, you will create and maintain data pipelines and integration tools, aiming to help customers efficiently connect their data to a digital platform. * This position blends hands-on software development with a strong focus on improving internal tools and reusable in

Customer Engagement Manager

RADGOV INC

Remote

Contract

Job title : Loyalty StrategistLocation : Prefer EST/CST working hoursDuration: 3 months; with possible extensions MUST HAVE: Experience in loyalty strategies, not just a marketing background, but someone who has worked on a loyalty program in the past. Innovative thinking, pushing the boundaries and able to think outside of the box. Consulting background, experience providing recommendations across various loyalty concepts We are seeking a Loyalty Strategist to join our team and hit the ground r

CUSTOMER/1 billing system developer

SSI People

Remote

Contract

Comment We will only interview candidates with meaningful experience as a Designer and Developer in the Customer/1 - Customer Service System (CSS) application, specifically with experience in billing. Location: Remote Description: The Technical Lead will work hand in hand with Project Managers to plan, roadmap and deliver on environment build-outs. The Technical Lead will be the interface between the development team and the project management. He/she will support the creation and execution of b

D365 CE (Customer Engagement) Technical Consultant

Magicforce

Remote

Contract

8-10 Years of experience as D365 CE Technical Strong knowledge in CE technical (Workflow, plugins, Java script, jQuery, Typescript, C#, CSS, Web API, and PCF) Strong knowledge in Cloud Development (Azure Full Stack) Should have expertise on Plugins, Power Automate flows & Power Platform. Good knowledge of integrations with third party systems. Having certification on Dynamics 365 CRM & Azure is desirable Strong communication & customer facing skills. Detailed JD 8-10 years of Dynamics CE technic

Customer Success Software Administrator

Resourcesoft, Inc.

Remote

Third Party, Contract

Requirements: 3 or more years implementing and administering Churn Zero platforms. Proficiency in Salesforce CRM, particularly regarding integration with CS platforms. Experience in implementing customer success platforms within a B2B service provider environment. Experience with SaaS and cloud-hosted platform administration and configuration. Experience in defining usage strategies and workflows for customer success tools. Experience with driving user adoption and change management for new plat

Subject Matter Expert (SME) Billing, Customer/1 Billing, Finance & SO

VDart, Inc.

Remote

Third Party, Contract

Job Title: Subject Matter Expert (SME) Billing, Customer/1 Billing, Finance & SO Location: Remote Duration/Term: Long Term Contract Job Description: We are seeking experienced SMEs (Subject Matter Experts) in Billing, Customer/1 Billing, Finance, and Sales Orders (SO) to provide expert-level guidance and support. The ideal candidate will have a deep understanding of billing processes, financial systems, customer billing, and sales order management. Key Responsibilities: Billing & Customer/1

Manager, Solutions Architect (Customer Engineering)(Remote)

Capital One

Remote or Richmond, Virginia, USA

Full-time

Manager, Solutions Architect (Customer Engineering)(Remote) Capital One has taken a bold journey to build a technology company while operating in a complex, highly regulated business. We have built out a large engineering organization, moved to the cloud, re-architected our applications and data platforms, and embraced machine learning at scale. Our AI/ML capabilities are now at the forefront of what's possible in banking. (e.g., Eno). As we uncovered new challenges along the way, we built and

Sr. Manager, Solutions Architect (Customer Engineering)(Remote)

Capital One

Remote or Richmond, Virginia, USA

Full-time

Sr. Manager, Solutions Architect (Customer Engineering)(Remote) Capital One has taken a bold journey to build a technology company while operating in a complex, highly regulated business. We have built out a large engineering organization, moved to the cloud, re-architected our applications and data platforms, and embraced machine learning at scale. Our AI/ML capabilities are now at the forefront of what's possible in banking. (e.g., Eno). As we uncovered new challenges along the way, we built

Adobe Customer Journey Analytics (CJA) Developer

Axiom Global Technologies, Inc.

Remote

Contract, Third Party

Role: Adobe Customer Journey Analytics (CJA) Developer Location: Orlando, FL(Remote Role) Duration: 6+ Months Role Overview: This position requires expertise in Adobe Customer Journey Analytics (CJA) and related Adobe tools. The key responsibilities include configuring CJA setups, managing data integrity in Adobe Experience Platform (AEP), and developing actionable insights via dashboards and reports. The candidate will also integrate CJA with other Adobe Experience Cloud solutions and ensure be

Live Tech Customer Support

RMS IT Solutions Inc

Remote

Full-time

Position: Live Tech Customer Support Company: RMS IT Solutions Inc About the Company: RMS IT Solutions Inc is a leading IT solutions provider for businesses of all sizes. We offer a wide range of services including network management, cyber security, cloud computing, and more. Our clients trust us to provide innovative solutions and efficient support to help them grow and succeed in their industries. We are looking for a dynamic and customer-oriented Live Tech Customer Support to join our team a

VP Customer Success

Robert Half

Remote or Duluth, Georgia, USA

Full-time

Description We are offering an exciting opportunity for a VP Customer Success in Duluth, Georgia. This role is in the tech industry and involves maintaining relationships and selling in various territories. The position allows for remote work, with 50% travel requirement for attending conferences, business development meetings, and maintaining customer relationships. Responsibilities: Oversee account management across multiple states. Develop and implement strategies to maintain and strengthen