help desk lead Jobs

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Help Desk Analyst

Robert Half

•

Beachwood, Ohio, USA

Contract

Description We are looking for a skilled Help Desk Analyst to join our team in Beachwood, Ohio. This is a long-term contract position where you will play a critical role in providing technical support and ensuring seamless operation of IT systems. The ideal candidate will have a strong background in troubleshooting, hardware and software support, and experience working within a cloud-based environment. Responsibilities: Provide first-line technical support for hardware, software, and peripheral
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Posted 5 days ago | Updated 8 hours ago

Help Desk/Network Technician

Innosoul inc

•

Golden, Colorado, USA

Contract, Third Party

Job ID: CO-64424 Onsite/Local Help Desk/Network Technician (12+) with fiber network monitoring, software/hardware/network repair, phone/email support, Windows/Linux/iOS, L1, ticketing/Manage Engine experience Location: Golden, CO (DOT) Duration: 12 Months Candidate Must Be Local Experience working in a help desk environment Flexibility to work a variety of shifts with minimal notice Must have reliable transportation Must be able to pass a background check Proficiency with Windows, Linux, and IO
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Posted 4 hours ago

Help Desk Analyst

Robert Half

•

New York, New York, USA

Contract

Description We are looking for a skilled Help Desk Analyst to join our team on a contract basis in New York, New York. In this role, you will provide essential IT support, assist with onboarding processes for new team members, and ensure seamless technical operations for a dynamic team. This is a great opportunity to work in a fast-paced environment, supporting a diverse range of technologies and users. Responsibilities: Provide comprehensive IT support to a team of approximately 120 users, add
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Posted 5 days ago | Updated 8 hours ago

Senior Specialist, Help Desk Support

Raymond James Financial Inc

•

Southfield, Michigan, USA

Full-time

Job Description Note: This position will follow our hybrid work model, we expect the selected candidate to be in office 2-3 days a week in our Southfield, MI Corporate Office. Job Summary: With the goal of providing superior service and first contact resolution, this role delivers front-line technical support to customers via multiple communication channels in a customer contact center environment. Responsibilities: Provide second-line hardware, software, and end-user support as required and
Posted 44 days ago | Updated 10 hours ago

Help Desk Analyst I

Robert Half

•

Houston, Texas, USA

Contract

Description We are looking for a skilled Help Desk Analyst I to join our team in Houston, Texas. In this long-term contract role, you will play a critical part in supporting Windows 11 migrations and ensuring seamless IT operations. This is an excellent opportunity for a motivated individual with expertise in Windows environments and hands-on experience with Autopilot. Responsibilities: Assist with the migration and deployment of Windows 11 systems across the organization. Configure and manage
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Posted 25 days ago | Updated 8 hours ago

Help Desk Technician - TS/SCI w. CI Polygraph

General Dynamics

•

Washington, District of Columbia, USA

Full-time

Type of Requisition: Regular Clearance Level Must Currently Possess: Top Secret/SCI Clearance Level Must Be Able to Obtain: Top Secret SCI + Polygraph Public Trust/Other Required: None Job Family: Help Desk Job Qualifications: Skills: Customer Service, Help Desk Support, Troubleshooting Certifications: Security+, CE - Comptia Security+ Experience: 4 + years of related experience ship Required: Yes Job Description: Help Desk Technician Transform technology into opportunity as a Help Desk
Posted 48 days ago | Updated 10 hours ago

Tier 1 Help Desk at Harrisburg, PA

Software Technology Inc

•

Harrisburg, Pennsylvania, USA

Contract, Third Party

Title: Tier 1 Help Desk Location: Harrisburg, PA Duration: Long Term Interview: In Person ONSITE Job Description: Provides technical assistance, support, and advice to end users for hardware, software, and systems via phone. Investigates and resolves computer software and hardware problems of users. Answers questions, applying knowledge of computer software, hardware, systems, and procedures. Talks with technical and non-technical co-workers to research problem and find solution. Asks user
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Posted 60+ days ago | Updated 5 hours ago

Help Desk Analyst

Robert Half

•

New York, New York, USA

Contract

Description Profile - Roles and Responsibilities 1. Ensuring all the calls are reported to ServiceDesk and are resolved as per the SLAs . 2. Audit Compliance: Making sure all hardware within the company is under audit compliance. If system is moving out of company network permanently it needs to be completely formatted (kill disk). Coordinating with Managers + Supervisors to ensure audit compliance is met in VAC. 3. Escalate IT issues to the IT Manager where-ever necessary. 4. Diagnoses and reso
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Posted 5 days ago | Updated 8 hours ago

Remote Helpdesk Support Analyst

Apex Systems

•

Remote or Quincy, Massachusetts, USA

Full-time

Job#: 2067512 Job Description: Help Desk Technician - Remote Long term Contract Apex Systems is seeking multiple Help Desk Technicians to join the team our team supporting a large Financial Service institution! If you are willing to learn and enhance you technical skills please apply or send your resume to ESSENTIAL DUTIES and RESPONSIBILITIES: Answering calls and chats from team members, assisting them with problems, entering problems into the help desk ticketing system, and escalating all c
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Posted 60+ days ago | Updated 11 hours ago

Help Desk Support

TEKsystems c/o Allegis Group

•

West Allis, Wisconsin, USA

Full-time

Job Description: Help Desk Support Project Overview: We are preparing for the go-live of an Oracle ERP system and need a supplemental team of Tier 1 Help Desk agents to manage the anticipated surge in end-user support calls. This project is crucial for ensuring a seamless transition during the Oracle deployment. TEKsystems has previously collaborated on similar projects, making this engagement highly visible within the IT organization. Position Overview: We are looking for experienced Tier 1 He
Posted 6 days ago | Updated 7 hours ago

NANA Shareholder Paid College Internship - IT Help Desk (NANA Shareholders Only)

Akima, LLC

•

Herndon, Virginia, USA

Full-time

Akima is looking for a NANA Shareholder Help Desk Intern to work in our Herndon, VA office. The intern will assist providing the timely delivery of high-quality Level 1 services & support to all internal and external clients. To join our team of outstanding professionals, apply today! Responsibilities Provides laptop and desktop PC support for on- and off-site users with equipment running Windows 10 operating systems and Office 365 applicationsAnswers phone requests and assists users with reque
Posted 46 days ago | Updated 10 hours ago

Help Desk Engineer

Robert Half

•

New Albany, Ohio, USA

Full-time

Description We are looking for a dedicated Help Desk Engineer to join our team in New Albany, Ohio. This Contract-to-permanent position involves providing technical support to office and manufacturing staff in a dynamic desktop environment that integrates Microsoft and third-party systems. You will play a key role in troubleshooting issues, maintaining IT systems, and ensuring seamless operations across various departments. Responsibilities: Install, configure, and maintain desktops, laptops, a
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Posted 20 hours ago | Updated 8 hours ago

Help Desk Specialist I

NuAxis LLC

•

Washington, District of Columbia, USA

Full-time

We are a federal IT company on a mission to make customer experience (CX) the center of every government solution. Technology is our Passion. People are our Purpose. We know tech, but we love people. NuAxis is home to thinkers and feelers, engineers and artists. We work hard and support each other along the way. Teamwork is more than just a buzzword for us, it's a state of mind. We believe happy employees do amazing work, so join our team NOW! We are currently seeking a talented and motivated H
Posted 19 days ago | Updated 10 hours ago

Intermediate Helpdesk Specialist

Leidos

•

Fort Belvoir, Virginia, USA

Full-time

Leidos is seeking an Intermediate Helpdesk Specialist in Fort Belvoir, VA to support large-scale migration and operations on a large, high-profile DOD contract. The I3TS program provides enterprise-wide IT support to enable DTRA's Information Management & Technology Directorate (ITD) to consolidate, modernize, and continuously innovate the delivery of IT services and mission capabilities to DTRA's internal and external mission partners operating in CONUS and OCONUS locations. In this role, a su
Posted 1 day ago | Updated 10 hours ago

Intermediate Helpdesk Specialist

Leidos

•

Reston, Virginia, USA

Full-time

Leidos is seeking an Intermediate Helpdesk Specialist in Reston, VA to support large-scale migration and operations on a large, high-profile DOD contract. The I3TS program provides enterprise-wide IT support to enable DTRA's Information Management & Technology Directorate (ITD) to consolidate, modernize, and continuously innovate the delivery of IT services and mission capabilities to DTRA's internal and external mission partners operating in CONUS and OCONUS locations. In this role, a successf
Posted 2 days ago | Updated 10 hours ago

Intermediate Helpdesk Specialist

Leidos

•

Albuquerque, New Mexico, USA

Full-time

Leidos is seeking an Intermediate Helpdesk Specialist in Albuquerque, N.M. to support large-scale migration and operations on a large, high-profile DOD contract. The I3TS program provides enterprise-wide IT support to enable DTRA's Information Management & Technology Directorate (ITD) to consolidate, modernize, and continuously innovate the delivery of IT services and mission capabilities to DTRA's internal and external mission partners operating in CONUS and OCONUS locations. In this role, a s
Posted 2 days ago | Updated 10 hours ago

Help Desk Analyst

Robert Half

•

New York, New York, USA

Contract

Description We are looking for a skilled Help Desk Analyst to provide exceptional technical support to both corporate office staff and remote team members. This is a long-term contract position based in New York, New York, within the dynamic Real Estate & Property industry. The ideal candidate will excel in troubleshooting, configuring diverse technologies, and delivering top-tier service to end-users. Responsibilities: Respond promptly to technical support requests, ensuring timely resolution
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Posted 17 days ago | Updated 8 hours ago

Helpdesk Support Technician

City of New York

•

New York, New York, USA

Full-time

Company Description Job Description The NYC Department of Probation (DOP) is a world leader in working creatively and effectively engaging with people under court-mandated community supervision. Through innovative partnerships with people and organizations throughout New York City, DOP provides opportunities for those on probation to access services and opportunities that positively impact their life trajectory. Following the best current data on "what works," staff at DOP engage in meaningful
Posted 50 days ago | Updated 10 hours ago

Hands-on IT Helpdesk Manager

Software Guidance & Assistance

•

New York, New York, USA

Contract

Software Guidance & Assistance, Inc., (SGA) is seeking an experienced IT Helpdesk Manager for a Right-to-Hire Contractor assignment with one of our premier Financial Services clients in mid-town NYC. Hybrid - 2-4 days/week in the office. He or she will lead the firm's team of helpdesk technicians across multiple locations, including New York and Madrid. The ideal candidate will oversee the helpdesk team's daily operations, ensuring timely and efficient resolution of break/fix issues, software
Posted 7 days ago | Updated 9 hours ago

NESD Help Desk Agent II - $25/hr - New Orleans

General Dynamics

•

New Orleans, Louisiana, USA

Full-time

Type of Requisition: Pipeline Clearance Level Must Currently Possess: None Clearance Level Must Be Able to Obtain: Secret Public Trust/Other Required: None Job Family: Help Desk Job Qualifications: Skills: Customer Service, Help Desk Support, IT Service Desk, Troubleshooting Certifications: None Experience: 2 + years of related experience ship Required: Yes Job Description: We are GDIT. We stay at the forefront of innovation to solve complex technical challenges. GDIT is your place. Make
Posted 58 days ago | Updated 10 hours ago