help desk lead Jobs

Refine Results
41 - 60 of 333 Jobs

Help Desk Analyst / Full-Time / Hybrid / Harrisburg, PA

Domino Technologies

Harrisburg, Pennsylvania, USA

Full-time

Help Desk Analyst / Full-Time / Hybrid / Harrisburg, PA Become a member of a growing team of Information Technology professionals making an impact and providing solutions for Government and Commercial clients since 1996 Join the Domino Tech Team! Accepting Candidates Until 05/19/2025 at 2:00 PM The Position: Client: Commonwealth of Pennsylvania Department Of Health (DOH) Position Title: DOH - Help Desk Analyst HDA3 (764021) Location: Hybrid; Remote Off-Site and On-Site in Harrisburg, PA Duration

DIRECTOR I - INFORMATION TECHNOLOGY SUPPORT SERVICES

Elk Grove Unified School District

Elk Grove, California, USA

Full-time

ELK GROVE UNIFIED SCHOOL DISTRICT CLASS TITLE: DIRECTOR I - INFORMATION TECHNOLOGY SUPPORT SERVICES BASIC FUNCTION Reporting to the Chief Technology Officer (CTO) or designee, the Director I, IT Support Services is a pivotal role in the strategic and operational leadership of the Technology Services Department. This position: Ensures the delivery of exceptional technical support services for staff and students. Leads a team of IT support professionals at school sites and the district office. Fos

Help Desk Analyst

Resourcesoft, Inc.

Remote

Contract

Requirements : 5 or more years of experience as Help Desk Analyst. Proficiency in Microsoft Office Suite (Excel, Access, Word, PowerPoint) Experience with distance support tools like conference calls and webinars Experience in government or public health environments Experience in documenting technical issues and resolutions Experience with scheduling tools, timesheet platforms (PeopleFluent, SharePoint) Excellent written and verbal communication skills Responsibilities: Provide helpdesk support

"Tier 1 Help Desk"

RightStaff Technical Resources

Waltham, Massachusetts, USA

Full-time

This opportunity is a 4 month contract to hire opportunity in Waltham MA - 02451. Any Interest, We are looking at bringing our Tier 1 services back in-house and need to staff 1 tier technician. The need is for basic, first-level remote troubleshooting. Ideally, we would be looking for entry level techs who are looking to start their careers in IT and are hungry to learn as much as they can. We need highly motivated individuals who can quickly pick up on workflows and troubleshooting steps. They

Help Desk Analyst

Spar Information Systems

Virginia, USA

Contract

Hello Professionals, Most importantly, I hope you and your families are safe and well. The description of the role is below. Please review and let me know your thoughts. If, you prefer, please send me an updated copy of your resume too. Help Desk Analyst Location is Richmond, VA Need: 2-3years exp candidates JD: Responsible for responding to customer questions via telephone and written correspondence regarding insurance benefits, provider contracts, eligibility and claims. Proficient in all ba

Help Desk Analyst

Accenture LLP

Annapolis, Maryland, USA

Full-time

At Accenture Federal Services, nothing matters more than helping the US federal government make the nation stronger and safer and life better for people. Our 13,000+ people are united in a shared purpose to pursue the limitless potential of technology and ingenuity for clients across defense, national security, public safety, civilian, and military health organizations. Join Accenture Federal Services, a technology company and part of global Accenture, to do work that matters in a collaborative

Help Desk Support Technician SME Level

Powersolv

Jackson, Mississippi, USA

Contract, Third Party

Selected candidate's role will focus on providing all levels of support to customer base, both remotely and onsite. Candidate will be the initial point of contact with end users requesting IT Support. Ideal candidate has experience in Desktop\Laptop troubleshooting, software installation, peripheral hardware implementation and active directory administration. Candidate must also have experience providing remote assistance using various platforms and must be experienced with providing support f

Help Desk Analyst @ Conyers, GA 30013

MRoads

Conyers, Georgia, USA

Full-time

Hi, We are looking for Help Desk Analyst in Conyers, GA Title: Help Desk Analyst Location: Conyers, GA 30013(Hybrid) Duration: 12+ months NOTE: MUST be Bilingual, Spanish/English Job Responsibilities Oversee the daily performance of computer systems and applications.Answer user inquiries regarding computer software or hardware operation to resolve problems.Monitor ticket queues, assign tickets to appropriate internal and external support staff, escalate tickets until resolved.Confer with users,

Help Desk analyst::should have government experience::Need locals to PA

InfoPeople Corp

Remote

Contract

Need locals to PA CONTRACTOR SKILLS AND EXPERIENCE REQUIREMENTS Effectively and efficiently provide helpdesk supportAbility to quickly learn and become proficient with using a new computer systemUse complex technical training material and manuals to diagnose citizen and end-user issuesUse distance communication methods including conference call and webinar toolsDevelop specific goals and plans to prioritize, organize, and accomplish workEstablish short-term and long-term objectives and specify t

Help Desk Analyst

Dunhill Professional Search

Arlington, Virginia, USA

Full-time

Help Desk Analyst Secret Clearance Required We are looking for a candidate that has a knack for clear communication, a patient demeanor, and experience in a fast-paced technical support environment to work fully remote supporting a program working with the Army. Job Description: Your daily responsibilities will include addressing a wide range of incidents and managing service requests through the ServiceNow ticketing platform. This position requires a proactive approach to problem-solving and

Onsite in Memphis Bilingual Help Desk

Highspring

Memphis, Tennessee, USA

Contract

Not remote. This is a hybrid onsite. 1 year of experience with IT help desk or desktop support preferred Good understanding of computer systems, printers and peripherals, networking, mobile devices, and related Ability to diagnose and resolve basic technical issues Fluent in English and another language such as Spanish, Italian, French, or Portuguese Customer-oriented and cool-tempered BSc/BA in IT, or Computer Science highly preferred s and those authorized to work in the US are encouraged t

Help Desk Manager

Beacon Hill

Boston, Massachusetts, USA

Full-time

Help Desk Manager compensation: $120K A professional services organization specializing in IT consulting is currently seeking a Help Desk Manager to join their team. POSITION RESPONSIBILITIES Manage and supervise the help desk support Implement office policies and procedures Ensure compliance with policies and procedures Respond to and resolve high-priority calls for support Set specific customer service KPIs REQUIREMENTS Experience supervising tasks related to managing a service desk Ability t

Helpdesk Technician -- L3

Dexian Signature Consultants

Spencer, Indiana, USA

Contract

Job Summary: Dexian is seeking a Help-desk Technician for an opportunity with a client located in Spencer, IN. Responsibilities: Organizes and performs Installation, Move, Add, Changes (IMAC) of application, computer, phone, and other hardware Troubleshoots and repairs issues related to phone, computer, peripherals, printer, application, and Operating Systems Creates and maintains database entries in Remedy Asset Management/Hardware Asset Management to accurately track Information Technology as

Help Desk Analyst

Caresoft

Conyers, Georgia, USA

Contract

Title: Help Desk Analyst (MUST be Bilingual, Spanish/English) Location: Conyers, GA 30013(Onsite) Durartion: Long Term Skills: Vocational/Technical degree in computer applications, computer technology or a closely related area from an accredited college Experience performing as Helpdesk Technician with hands on knowledge in resolving issues with Outlook, MS Office, Win 7 and 10, Active Directory. Monitor ticket queues, assign tickets to appropriate internal and external support staff, escal

Help Desk Desktop Support Analyst In Office Level 1-2

Randstad Digital

Fort Worth, Texas, USA

Contract

job summary: Our enterprise client has an in office six month contract for a Level 1 - 2 Help Desk Desktop Support Analyst to support Office 365 and corporate in office and remote users In office everyday Candidate will have 6 months to 2 years experience in IT support and utilizing ticket tracking. Candidate will be supporting computer systems by providing hardware support, software technical support and screening service requests for personal computers and telecommunication equipment. loca

Help Desk

Dexian DISYS

Washington, District of Columbia, USA

Contract

ITS Client Services (ITSCS) prides itself on enabling and delivering IT support to staff whose global mandate is to help reduce extreme poverty and promote shared prosperity. This includes providing support to clients both at headquarters (HQ) and in country offices (CO) through a wide range of job duties including IT support and troubleshooting of provisioned hardware, software and applications, IT client training and outreach,direct desk side/remote support, virtual walk-ins, virtual meeting s

Helpdesk Technician - Denver, CO

Highspring

Denver, Colorado, USA

Contract

Job Description: We are seeking a dedicated and experienced Helpdesk Support Specialist to join our team. This on-site role requires a candidate with strong AV troubleshooting skills and the ability to provide comprehensive IT support. The ideal candidate will have a proven track record in IT support and be comfortable working independently as the sole IT support on site. Key Responsibilities: - Provide on-site IT support for our client's Denver office. - Troubleshoot and resolve issues relate

Desktop/ Help Desk Support

Global Enterprise Tech Resources, Inc

Fostoria, Ohio, USA

Full-time

Desktop/ Help Desk Support Fostoria, OH (4 days to Fostoria, OH AND 1 day to Novi, MI) Contract (Client will pay the expenses) Strong communication skills Be able to communicate appropriately Inform in timely manner critical issues Document proficiently the tickets attended Technical and analytical: Adept at providing computer support Skilled in systems troubleshooting, installations and maintenance Well versed in Windows environment (Windows 10 or others) Customer-service and help desk skil

IT Helpdesk Support

Boston Technology Corporation

Waltham, Massachusetts, USA

Contract

High School diploma, relevant industry certifications preferred (e.g., CompTIA A+, Microsoft Certified: Modern Desktop Administrator Associate, etc)3 years of experience in Information Technology in IT supportExposure to multiple, diverse hardware technical configurations, technologies, and processing environments.

Help Desk Analyst

TetriQ Solutions LLC

Conyers, Georgia, USA

Third Party, Contract

Job Title: Help Desk Analyst Location: Conyers, GA Duration: 12 Months Job Description: Job Responsibilities Oversee the daily performance of computer systems and applications. Answer user inquiries regarding computer software or hardware operation to resolve problems. Monitor ticket queues, assign tickets to appropriate internal and external support staff, escalate tickets until resolved. Confer with users, or conduct computer diagnostics to investigate and resolve problems or to provide tech