help desk manager Jobs in tampa, fl

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Help Desk Support

Talent Groups

Tampa, Florida, USA

Full-time

Tools/skills needed : Knowledge of remote assistance tools, Active Directory, Citrix, VPN, LAN and WAN Ability to problem-solve and resolve issues in a ticket management system in accordance with service level agreements Strong interpersonal skills and ability to coordinate/collaborate with other technical teams to resolve issues and determine problem resolution Must have Skills : End-user software and hardware support in a mid-to-large size enterprise. Experience includes operating system soft

Helpdesk / ServiceDesk Engineer

Alpha Net Consulting LLC

California, USA

Full-time, Third Party, Contract

Role: Helpdesk/ServiceDesk Engineer REMOTE ONLY Responsibilities: Provide technical support to users for moderately complex computer related technical problems. Communicate technical issues over the phone to a variety of customers. Answer service desk telephones Any ticketing tool experince is required Assists the customer in resolving technical problems by providing guidance regarding software and hardware problems. Resolve or refer highly complex technical problems as appropriate. Follow up w

EHR Helpdesk Analyst

Abacus Service Corporation

Remote

Contract, Third Party

Position : EHR Helpdesk Analyst Location : Remote Client : State of NC Position id : 764888 Engagement Type: Contract Short Description: The EHR Helpdesk Analyst provides advanced technical support for the Epic electronic health record (EHR) system and related clinical applications across13 state-operated behavioral healthcare facilities. Complete Description: The EHR Helpdesk Analyst provides advanced technical support for the Epic electronic health record (EHR) system and related clinical ap

EHR Helpdesk Analyst 1st Shift

HighCloud Solutions, Inc

Remote or Durham, North Carolina, USA

Full-time, Part-time, Contract, Third Party

Title EHR Helpdesk Analyst 1st Shift Location Research Triangle Park, NC (Remote) Duration 12 Months Interview Type Webcam Interview Only Job Type C2C,W2 Job Description The EHR Helpdesk Analyst provides advanced technical support for the Epic electronic health record (EHR) system and related clinical applications across13 state-operated behavioral healthcare facilities. 1st 7 AM 3:30 PM The EHR Helpdesk Analyst provides advanced technical support for the Epic electronic health record (EHR)

Epic Help Desk

DevCare Solutions

Remote

Third Party, Contract

Roles: Helpdesk Analyst: Delivers frontline technical support, resolves incidents, and assists with user access, Epic workflows, and IT hardware/software issues.Lead Helpdesk Analyst: Oversees shift operations, provides advanced troubleshooting, escalates issues appropriately, coordinates with technical teams, and ensures adherence to SLAs and best practices.Key Responsibilities: Troubleshoot Epic and clinical application issues (access, workflows, printing, integration)Support account provision

Corporate Help Desk Support

Kforce Technology Staffing

Remote or Tampa, Florida, USA

Contract

RESPONSIBILITIES: Kforce has a client in Tampa, FL that is seeking a Corporate Help Desk Support who will work with Health insurance/Benefits, Payroll, Onboarding, Human Resources and Time Entry. This role requires strong communication skills (verbal/written/interpersonal). REQUIREMENTS: * Call center experience where critical thinking was key, not just reading from scripts * Strong critical thinking and problem-solving skills * Experience in fast paced environments and multi-tasking * Remote w

EHR Helpdesk Analyst 3rd Shift

HighCloud Solutions, Inc

Remote or Durham, North Carolina, USA

Full-time, Part-time, Third Party, Contract

Title EHR Helpdesk Analyst 3rd Shift Location Research Triangle Park, NC (Remote) Duration 12 Months Interview Type Webcam Interview Only Job Type C2C,W2 Job Description The EHR Helpdesk Analyst provides advanced technical support for the Epic electronic health record (EHR) system and related clinical applications across13 state-operated behavioral healthcare facilities 3rd 11 PM 7:30 AM The EHR Helpdesk Analyst provides advanced technical support for the Epic electronic health record (EHR)

EHR Helpdesk Analyst - REMOTE

Chandra Technologies, Inc.

Remote

Contract

Job Description: Crop to Crop resumes are accepted Candidate understand this is a third (3rd) shift position and the working requirements are 11 PM 7:30 AM which includes nights, weekends, and holidays. The EHR Helpdesk Analyst provides advanced technical support for the Epic electronic health record (EHR) system and related clinical applications across 13 state-operated behavioral healthcare facilities. This role provides technical support to clinical and administrative staff, ensuring timely

Healthcare/Clinical Helpdesk Analyst - REMOTE

Chandra Technologies, Inc.

Remote

Contract

The EHR Helpdesk Analyst provides advanced technical support for the Epic electronic health record (EHR) system and related clinical applications across13 state-operated behavioral healthcare facilities. 2nd 3 PM 11:30 PM The EHR Helpdesk Analyst provides advanced technical support for the Epic electronic health record (EHR) system and related clinical applications across 13 state-operated behavioral healthcare facilities. This role provides technical support to clinical and administrative staff

Epic EHR Helpdesk Analyst

Innosoul inc

Remote

Contract, Third Party

Job ID: NC-764888 Remote Epic/EHR Helpdesk Analyst (12+)with Cerner, Allscripts, EpicCare, Ambulatory, Security, Ambulatory, Inpatient, ASAP, HIPAA and HIM experience Location: RTP, NC (NCDHHS) Duration: 12 Months Interview Type: Webcam Interview Only Skills: Minimum of 2 years providing Epic technical support in a healthcare or clinical environment. Required 2 Years Proficient with ServiceNow or other enterprise ticketing systems. Required 2 Years In-depth understanding of EHR platforms (e.g.,

Help Desk Analyst - HDA 25-23383

Compu-Vision Consulting, Inc.

Remote

Third Party, Contract

Job Title: Help Desk AnalystLocation: RemoteContract Duration: 1 MonthHours: 40 hours per week Position Overview The Help Desk Analyst will provide technical support to citizens and end-users accessing a public-facing immunization records portal and internal immunization systems. This role includes resolving technical issues, assisting with onboarding and training, monitoring system functionality, and delivering high-quality customer service. The analyst will work closely with the system support

Helpdesk/Web Support Specialist

Randstad - Torc

Remote

Contract

LATAM Candidates Job Title: Helpdesk/Web Support SpecialistOpenings: 2-3Time Zone: 9 AM - 6 PM PSTLocation: Remote - LATAM ResponsibilitiesProvide primary technical support for external and internal customers via calls, emails, and tickets.Assist with troubleshooting and resolving technical issues related to web-based portals (MyHome, TPO, PCG).Act as the first point of contact for IT support requests, escalating issues as needed.Support account management, website maintenance, data tools, and p

EHR Helpdesk Analyst -1st Shift -2nd Shift -3rd Shift Lead -

Omega Solutions Inc

Remote

Third Party, Contract

The EHR Helpdesk Analyst provides advanced technical support for the Epic electronic health record (EHR) system and related clinical applications across13 state-operated behavioral healthcare facilities. 1st 7 AM 3:30 PM The EHR Helpdesk Analyst provides advanced technical support for the Epic electronic health record (EHR) system and related clinical applications across 13 state-operated behavioral healthcare facilities. This role provides technical support to clinical and administrative staff

IT Helpdesk Support Technician

TEKsystems

Remote or Grand Rapids, Michigan, USA

Full-time

One of TEKsystems Healthcare clients is looking for multiple qualified candidates to support their IT department's Helpdesk Team. Our client is currently going through a company initiative for Digital Transformation. They will be updating and replacing many if the IT systems and core applications within the environment to enhance customer experience. This is leading to many areas of growth. Our client is looking for strong technicians to provide Level 1 and Level 2 Helpdesk phone support to its

Remote Helpdesk Support Analyst

Apex Systems

Remote or Quincy, Massachusetts, USA

Full-time

Job#: 2067512 Job Description: Help Desk Technician - Remote Long term Contract Apex Systems is seeking multiple Help Desk Technicians to join the team our team supporting a large Financial Service institution! If you are willing to learn and enhance you technical skills please apply or send your resume to ESSENTIAL DUTIES and RESPONSIBILITIES: Answering calls and chats from team members, assisting them with problems, entering problems into the help desk ticketing system, and escalating all c

Senior Analyst, Help Desk Support

CVS Health

Connecticut, USA

Full-time

At CVS Health, we're building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care. As the nation's leading health solutions company, we reach millions of Americans through our local presence, digital channels and more than 300,000 purpose-driven colleagues - caring for people where, when and how they choose in a way that is uniquely more connected, more convenient and more compassionate. And we do it all w

Remote Helpdesk Support Analyst

Apex Systems

Remote or Quincy, Massachusetts, USA

Full-time

Job#: 2065895 Job Description: Help Desk Technician - Remote Long term Contract Apex Systems is seeking multiple Help Desk Technicians to join the team our team supporting a large Financial Service institution! If you are willing to learn and enhance you technical skills please apply or send your resume to ESSENTIAL DUTIES and RESPONSIBILITIES: Answering calls and chats from team members, assisting them with problems, entering problems into the help desk ticketing system, and escalating all c

Senior Helpdesk Specialist

TEKsystems

Remote or Los Angeles, California, USA

Full-time

MUST HAVE OR BE ABLE TO GET A SECRET CLEARANCE Description We are seeking a Jira/Confluence Experts to provide remote Jira/Confluence configuration and technical support for a large Space Force engagement located at LA AFB in El Segundo, CA. This positions will be working directly with our customer over MS Teams or email to define/understand what the customer is trying to achieve with Jira/Confluence and assist the customer with properly configuring/troubleshooting Jira/Confluence to resolve the

Help Desk Technician

Nightwing

Remote or Arlington, Virginia, USA

Full-time

Nightwing provides technically advanced full-spectrum cyber, data operations, systems integration and intelligence mission support services to meet our customers' most demanding challenges. Our capabilities include cyber space operations, cyber defense and resiliency, vulnerability research, ubiquitous technical surveillance, data intelligence, lifecycle mission enablement, and software modernization. Nightwing brings disruptive technologies, agility, and competitive offerings to customers in th

Help Desk Support Technician

ConsultNet, LLC

Remote or Jacksonville, Florida, USA

Full-time

Title: Help Desk Support - Level II Location : Jacksonville, FL Target Start Date : ASAP Excellent opportunity to work with a great client in Jacksonville, FL. Many upcoming projects including a deployment and a refresh. A hands on position for a real go-getter! Job Description : Are you passionate about technology and enjoy solving problems? We are looking for a Help Desk Support II specialist to provide high-quality IT support to both local and remote users. This role is ideal for someone wh